Honest and reasonable. Highly recommend. Used them from brake replacement and body work.read more

Showed up 8am let them know my problem. Quickly found the parts at Oreilly's and my car was fixed…read morein 2 hours. Great guys and excellent mechanics. My hose housing broke My car leaked all fluids.

I'm not all that familiar with paint-less dent repair but, I know that you don't have the luxury of…read moreapplying filler and painting the entire surface after you are done with your body work. Hence, there seems to be high need for craftsmanship that is necessary to work a dent this way. That said, these guys repaired a door dent I had on a leased car that was being returned. Reasonable price and I could not tell that there was dent the size of a half dollar when they were finished. Plus, they fixed it the same day I brought it to them. Great place - hopefully, I won't need to go back!! But if I need service like this again, I'll be back to Empire.

Took my silverado 1500 in after an accident and Gabriel was quick to give me a quote and order the…read moreparts needed for the truck. Highly recommend this place if you are in need of repairs quick. The whole job took them less than a week to finish and my truck was like new again. Hopefully i'm never in need of these services again but if I am I know to hit up Gabriel.

It was Independence Day - July 4th 2020. I was headed out of town with the whole family packed up…read morein the mini van starting out on a 10 hour road trip. Something is wrong. The van starts shaking itself to pieces. We limp back towards El Paso reaching out to any tire shop, auto shop, body shop ANYBODY that might be open on the holiday. Dozens and dozens of calls later we finally find Pronto! Tiffany is absolutely terrific and offers to have her mechanic return to the shop to test drive the vehicle. Javier is very friendly and we jump in the car. I don't think we went a quarter mile before he pinpointed the problem - it was crazy. He knew what he was looking for before he even opened the door to go look for it. He then proceeded to crawl around until he had found a difficult to see bulge in the tire tread where the radial metal was coming apart below the rubber. We returned to the shop where he moved three vehicles out of the way to help me move my vehicle into the shop and then proceeded to put on a spare. He was very fast, efficient and super nice. Tiffany refused to take any $$. They gave that hour away for free and didn't charge me a cent! These are great people El Paso! The best. Make sure you support them.

This is not my first time using Pronto Body shop. I was a victim of a hit and run and there was…read moredamage to my truck. I already knew who to call. Tiffany and her crew are experienced, and knowledgeable. They kept me up to date on the progress of the repairs and dealt with the insurance company to get the work done in a timely manner. Ladies if you're worried about how men take advantage of women when it comes to car stuff, that won't happen here. Woman owned and Tiffany takes care of everyone. My truck came back looking as if nothing happened.

Honest. Does fine work, in a timely manner.read more

Excellent service and great customer service. Nice to see a female owner...Eileen is very honest…read moreand nice.