Jorge, Stacey, and Matt is super nice and is super super respectful and honest, Great company!!…read more10/10 definitely would recommend

These guys did really good work on my first car I brought up there but it was definitely expensive…read more The reason I'm giving this a one star review is due to the work they did on the other car I brought up there. They were nice to me over the phone for at least a little bit until I began being complicated. The reason I was being complicated was due to the overpricing to change out ignition coils that I could do myself and did do after, it was also due to waiting days to get any news about what was going on with the car, and the amount they charged us to replace the alternator (we brought one in) and to flush the coolant was around $760. This price is ridiculously high for an alternator that is on the top of the engine bay. Prices here are really high specifically the labor, arguably not competitive. While it was on me for taking this car to somewhere I know is more expensive this was the only mechanic shop I really went to so I did not feel comfortable sending my mom to another mechanic shop while I was off at school. I will say Stacy (I believe is her name) is really nice and was really sweet to me. While this work was done sometime around August of last year I really do not understand how they would not inform us that the ignition coil connectors on the front side of the engine were so broken they would not stay in. I did repeatedly informed them that I believe those are the ones that needed replace and I was under the impression that those were the ones they would be replacing. Additionally the wires in the connector for the cam position sensor was very lose inside the connector to the point one bump knocked it lose and showed what is a knotted wires that was shoved in the connector. While I don't blame them completely for this I believe this should have been found while replacing the connector in the back of the engine bay. We eventually had to call out another mechanic to come and redue the work that they had done and honestly Andy's garage's work felt rushed and did not look anywhere close to what we paid even though they had the car for quite some time. Additionally the mechanic was 1/3 of the price as here and was upfront about everything and honestly looked like his work was worth the $1500 I paid here. Finally, while they have been really nice to me, they were rude to my brother who brought the van up there to get fixed and did not listen to my mom about anything that she said was a concern about the vehicle. I definitely will not be coming back.

From my experience with my Ford edge they fixed my car quickly were helpful courteous so far I've…read morehad no further problems with my car I would recommend them to anyone in need of auto repair thank you Summers Auto

Paid $100 for an inspection that clearly never happened. Had them inspect a used car before…read morepurchase -- they reported "nothing wrong." Worth noting: they have a relationship with the dealer who was selling me the car. Within minutes of driving it, I found a broken door lock, non-functional windshield sprayers, visible underbody damage, 3 chips in the windshield, and misaligned wheels causing a crooked steering wheel -- something they'd have noticed the second they sat in the driver's seat. None of this was disclosed. I don't believe my car was ever actually inspected, yet they still took my money. Don't trust their inspections.

Great place for service for your vehicle. Staff are all very nice. Service is exceptional. And…read morequick. This is the only place I will take my vehicle for service.

does all my alignments always on time and professional will always goback fast friendlyread more

They are the Best! Perfect paint match, dents straightened "Like it never happened". He went on to…read moreclear up a couple dings that were not in the estimate, free of charge. My truck came out of his shop sparkling like it hadn't in a long time. I recommend R&R enthusiastically. Jim D.

Stephen handled my request for some hood painting and replacing a headlight with expediency and…read moreprofessionalism. he did the work I asked for at the price we agreed to and had the car back in a very few days. He and his staff treated my vehicle as they would their own, even detailing as a part of the drive off. I recommend this shop highly and challenge any Jasper Ga automotive business to compete and compare.

Even though they didn't have the part u was looking for they got right back with me and offered…read morealternative sights.

Whatch out for them send wrong part and won't give money back then talk to you like your garbageread more

Took my 1982 Phillips Berlina (1982 Corvette Frame) to Prestige to replace my rear main seal and…read moreinstall a steering upgrade on my car. they did the work professionally and reasonably priced repair work, my thanks to Frank and Larry for their work on my car. I highly recommend Prestige Auto Repair in Jasper, you will not be disappointed.

Awesome place felt real. Car engine Warning light. They…read morediagnosed the problem fixed it. Reasonable price.They are not on the road place sits from road. A little hard to find. It is well worth it . I like the honesty. I think that's all anyone wants.

I inquired about a vehicle at Tutton via phone because I live four hours away. My experience began…read morewith a classic high-pressure sales tactic: Josiah told me someone was currently looking at the truck, then immediately recanted, saying, "Actually, that truck isn't being looked at, so we can talk now." Despite the red flag, I proceeded. I was explicit that I would not be financing through the dealership. I had a "do not exceed" approved loan check from my bank and asked Josiah to confirm this was acceptable. He assured me it was and agreed to provide an "out the door" (OTD) price for my visit the next day. After driving four hours, I test-drove the vehicle. Josiah was polite, and we even brought him lunch to show our appreciation for his time. However, the truck had several issues: PCM codes, dash warnings, missing parts, a stuck air dam, a struggling starter, and erratic shifting from a recently replaced transmission. Despite these concerns, the OTD price was not reduced from the advertised price. Furthermore, Tutton's documentation fee is a staggering $1,000--nearly triple the average of other dealerships I researched. Then came the "hidden" fees. Once I presented my bank check, Josiah claimed he "didn't get a chance" to mention a $1,000 surcharge for not using their internal financing. When I protested, the "negotiation" became a shell game. They offered to cut that fee to $500, but suddenly the tag fees, taxes, and a previously unmentioned "ETR fee" increased to make up the difference. When they finally agreed to "remove" the outside financing fee entirely, they padded the other line items--tags, taxes, ETR, and a new "TTL review reimbursement fee"--so the final OTD price remained almost identical to the original. When we asked to speak to the manager, Brian, the experience worsened. He was condescending and dismissive, stating, "You already drove four hours... I know you are going to get the truck." He refused to budge even $400 to offset the imminent starter failure. Two days after getting the truck home, the starter failed, leaving me stranded. I had to tow it and replace the part myself. Both the salesman and manager lacked transparency and integrity. Instead of a professional transaction, it felt like a coordinated effort to swindle us through line-item manipulation. Based on other reviews, this seems to be a consistent pattern. I would strongly advise buyers to look elsewhere.

We had our Jeep Wrangler 4xe in for a recall regarding the battery. Luckily we had everything on…read morethe dashcam. They did not do everything what was necessary to fix the recall. We contacted Jeep directly and they confirmed by checking the VIN. So we needed to bring her in a second time. This was not our first time having problems with this dealership especially the service department. The problem with the recall was, that the car could go up in flames during charging, so nothing to ignore. Why not fix it right the first time? We will go back to Roswell to get our three cars fixed. There is an excellent Jeep Dealership with outstanding service.

Ronnie Thompson Ford and their service department continue to impress the hell out of me. I've had…read moremy vehicle in their service center many times and they rock? Keep up the good work y'all!

Florida girl here! Heading towards home and needed a quick oil change before the long drive home…read more Pulled into the quick lane, and was taken back immediately! Not to mention every single employee was over the top polite & welcoming! (Had our small dog with us) and they even had treats for him! I wish Fords in Florida were this nice and comforting! Plus, I really appreciate the "American Hero" wall. Thank you!