Beautiful flower and gift shop. Upon arrival was greeted by Ellen. She was very professional and…read morekind. I ordered the dozen red roses with a couple other accessories to top it off. Linda checked me out and she also was kind. Special roses for a special lady!

I am so happy to have come across The Flower Depot today!! Using their website was an easy process,…read moretheir price points are competitive yet fair and customer service is amazing. I had the pleasure of speaking to "Grandma Lois" this morning and she was just what I needed to brighten my day! She assured me my order would be delivered today and it was right on time. The recipient of the flowers called me immediately and gushed over how beautiful the arrangement was! I am throughly impressed and truly grateful for The Flower Depot...I highly recommend this business (already told 3 people about the shop) and will definitely be using again!!!

The service and final arrangement provided by this florist was above and beyond, which is why I…read morefelt compelled to leave a review. I was looking for a florist local to my friend's home and I knew nothing about the area. This place had good reviews and the online ordering was easy. I selected a sympathy vase arrangement that was close to $200. Ordering flowers online always feels like a gamble to me but I made my peace with it. Shortly after placing the order, the shop called asking what drew me to pick the arrangement. I explained it was for a friend whose sister passed suddenly and that there were certain colors/flowers I wanted, for cultural reasons. The florist explained that my selection was a very small arrangement (8 inches tall) for the money I was paying. She asked if I was ok with her making an arrangement 3x the size of what I originally selected, and it would still be what I paid. I agreed. The new arrangement was spectacular. Bigger, more impactful, but still adhering to the specific cultural aspects requested. I am really grateful to this shop for the heart and integrity they showed in reaching out to me and the product they delivered. It was clear to me, from that phone conversation, how much this person loved their job and took pride in their work. I live in Chicago and the arrangement they made for me would easily cost $500+. If they delivered to Chicago, I would make them my go to florist from now on. If you're hesitating, I hope this review convinces you to pick this shop.

My Wonderful Son & His Beautiful Girlfriend sent me this BEAUTIFUL BIRTHDAY ARRANGEMENT on 2/10, &…read morethey are almost all as crisp and lovely as the day I received them, & today is 2/26. That is over 2 weeks of enjoyment, and still going strong. I just moved to the Crete area, & want to support the community & local businesses. It is easy to do when you have faith in the integrity of local businesses. Keep up the outstanding work.

This is my new fave local florist. Reasonably priced (by florist standards) and beautiful…read moredeliveries on time. Nice job! Keep up the great service and decent prices. You will obtain many loyal customers, myself included.

I got my wedding flowers from here and they did such an amazing job I was left speechless when I…read moresaw my bouquet. The staff here are amazing always ready to answer any questions you have and they did a wonderful job making my wedding day so special . I also want to mention the prices are very reasonable, do not hesitate to book with them for your special event !

Exceptional quality flowers that actually last--mine still looked great after 10+ days. The…read morearrangements are fresh, vibrant, and thoughtfully designed. Easily one of the best florists I've used. Highly recommend.

It was so important to have my flowers delivered on my sisters birthday. Never came so I called…read morethe next day and they were still at the florist. And roses had bloomed all the way out. No buds at all. Sorry, but it was a waste of my money. Deb Lee

To be honest right up front, I've known the family that owns Uptown almost all my life, although…read morethrough the years since school and moving out of the neighborhood we all lost touch. Santo is the original owners' son, and now runs the business himself. When I was planning my wedding starting last year I checked around through reviews, recommendations of friends, and talked to a few florists. Then I called Santo. He immediately made me feel that he would do whatever it took to get me the exact flowers and look I was wanting. While not too picky about the bridesmaid and groomsmen flowers (I already knew the exact rose I wanted) I was picky about my bouquet. Only a certain color rose would do. Santo hunted for what I wanted, not even knowing if it actually existed, but about 3 months before the wedding he called and said he believed he had "my rose". I went after work to check it out and was so excited because it was exactly what I wanted. However, I was totally blown away on my wedding day when Santo personally came to deliver my flowers at the country club. They were even more beautiful than I ever imagined. My bouquet held 30 of the most perfect, fresh roses, along with some "bling" to match the beading on my dress. All this was wrapped in a swatch from my dress that he had requested, to make sure everything matched. My bridesmaids' bouquets were exquisite and perfectly matched, as were all the groomsmens', ushers, and family's flowers. Although everything about our wedding went even better than I had hoped, I am being totally honest when I say that the one thing that truly stood out in my mind for being better than I had hoped were my flowers. Thank you, Santo ,for helping make our day truly wonderful. Anytime I need flowers for anything I know who I am calling.

I was pleased in the flowers Sweet Pea Designs completed for my cousin that is recovering from…read moresurgery! Excellent job! Cheers from Gresham, Oregon.

From the owner: Wedding Flowers \read more

Extremely disappointed with the customer service. I initially tried to offer feedback privately via…read moredirect message, but unfortunately, those messages speak for themselves. While I understand the customer isn't always right, no one deserves to be spoken to the way I was by the owner. A simple apology would've gone a long way. I won't be returning--and I've since heard from several others who've had similar experiences with this shop.

Can't say enough about the level of satisfaction I had using A Pretty Flower…read more It couldn't have been easier. The service is phenomenal. I am so impressed with the level of artistry and quality of flowers and arrangement. The delivery was expedient also.

We ordered premium flowers w vase for $113 including delivery and the recipient received a super…read morecheap arrangement. I called and was told they were redelivering same day the right arrangement and to leave the one she got out so they could take it back. She did and they never redelivered, nor did the manager call me back like I was told. I called the next day and was given the run around as to why they weren't delivered and that a manager was gonna call me back to better the situation. That day is today, and I'm waiting to see how it is resolved. Posting the picture of what I ordered and what she actually recieved. UPDATE.. the manager offered a full refund and I will definitely give this small local business another try.

I ordered a plant/orchid combo for an important event we were attending. They called me 1.5 hours…read morebefore the delivery time and said they didn't have my flowers, and did I want to cancel my order. I explained that they left me little options by giving me such short notice. She had few options for me as a replacement and I ended up with a mediocre plant for my important client. I like to use local businesses, but the customer service was poor and I will not be returning.