I am totally disappointed of Power Flex. Most of the equipment is good. However, the machines that are defective and needs to be fixed properly can take up to 2 to 4 months. One machine hasn't been fixed for 4 years. Unbelievable! They can't even get extra pins for various machines that don't have them. The management and many trainors are doing great with the members they train. However, they are not sociable with the regular members. Sure the regular members at the gym is like one great happy family. Members, like myself, gave my resignation to leave the gym regarding the crunches sit-up machine that is improperly working well. They claim that the machine is working great. This is not true! I happened to damaged last Monday my already fractured disc that already happened in the past regarding bone density. Since the machine damaged one of my fractured disc, I won't be able to train for at least 2 to 3 months......and the person behind the counter gave me a penalty charge of and approximate $67. They are at fault for not fixing the machine properly, and still charge me a penalty charge. Plus they refuse to professionally send me an e-mail confirming that my membership has been officially closed. Overall, I find the sub owner and some staff members a none educated gym and totally well unorganised. So sad and very angry! read more