If you see an ad by "Power Total Health", chiropractic services in Clovis, don't be a fool, like me, and schedule a first appointment for $49.00. I have suffered from peripheral neuropathy for over 20 years. On my first appointment, I met with the chiropractor for 5-8 minutes. Then I met with a woman, named Jax" who explained peripheral neuropathy and how they treat this. I was with her for a good 45 minutes. Then off for treatment, with another woman which lasted no more than 8 minutes. At my second appointment I spent almost an hour with Jax. She talked more about their treatment but mostly focused on things we had in common, self disclosure, and her professional history. She suggested that I apply for a Care Credit card, where you aren't charged interest, if your bill is paid off in a year. I told her I already had this credit card. So then she tells me treatment should last six months and it would cost me $13,000. I told her I could not afford this so she says she's going to give me a discount, ($8000.+ for six month treatment services) since everyone I met at Power Total Health liked me so much. I laughed and told her she probably tells everyone this. Then I was sent for treatment, with the same woman who provided treatment during my first appointment. Treatment lasted no more than five minutes. As I was leaving Jax the chiropractor and the woman providing treatment are waiting for me at the front desk. Jax said that my Care Credit card limit was $6000. and suggested that when I get home to request a higher limit from Care Credit and handed me a contract for six month services, provided by them. I stupidly signed the contract because after my first visit, my left foot felt about 30% better. When I woke up, the next morning, all of the numbness and tingling came back. Plus, everyone at Power Total Health were so nice and seemingly knowledgeable. I felt hopeful. As I was walking to my car, I thought I had made a big mistake. The more I thought about signing the contract, the more I thought I had been scammed. I thought about turning around and telling them that I had changed my mind about being a patient of theirs but it was after 5PM and their offices were closed. The next day I tried to get in contact with them, through an email they had sent me after my first appointment (requesting my personal interaction and opinion of my experience with them...since everyone was so nice, I wrote a very nice opinion about my first visit there). My email could not go through this time. So I went to their website and told them that I had changed my mind, no longer required their services and asked for a refund (they had already billed me for $6000. on my Care Credit card. Eventually, they refunded me $5,625. They charged me $375. for my second appointment where treatment lasted less than five minutes. Imagine that! When I went to their website to leave them the message that I would no longer require their services, I noticed that my review was being displayed, on their pop-up. I requested that they take my review off their website numerous times, without success. After a month of my first appointment, the pop-up with my review said I wrote this two weeks ago. Again, I went to their website and told them that I wrote this a month ago, not two weeks ago and again requested that my review be taken off their website. A week later, they changed the date of my review from 2 weeks to 3 weeks. I am writing this because I made a huge mistake by having two appointments with Power Total Health. Be careful with companies like Power Total Health!!!!
Power Total Health is not a Better Business Bureau accredited business. The BBB gave them a rating of C+ because they did not respond to one complaint filed with the BBB. read more
