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Power House Marine

1.3 (12 reviews)
Closed • 8:00 am - 5:00 pm

Services - Power House Marine

Boat repair

Boat dealers

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River Valley Power & Sport

River Valley Power & Sport

(4 reviews)

My wife and I bought a brand new 2018 South Bay 523 RS pontoon boat from River Valley Marine…read more(Rochester) in February 2020. We took delivery on April 8th, 2020. The boat was initially missing a table, which was sent to us. After we put the pontoon in the water, we went to cover it with the cover that it came with and noticed that there were many snaps ( 10 ) missing and the cover was torn. We contacted the dealer and got the run around from many people that work there. I finally talked with the director of operations, Mike Wooden. He listened to my story and said to send pictures via text and he would see what he could do. It's been many weeks and no word from him. The cover should be under warranty. They wanted me to send in the cover and they would repair it. If you buy a new boat, you should get a new cover and shouldn't have to repair it. The manufacturer warranty on the cover is 5 years from date of purchase. I contacted the manufacturer of the boat (South Bay ) and talked with a Theresa, who said they have already warrantied the cover twice for River Valley Marine. Once in February 2018 and once in March of 2018. Theresa from South Bay told me that the dealer (River Valley ) would have to warranty the cover. Still waiting patiently for my brand new cover.Update (7/26/20) I have since then received a brand new boat cover from River Valley Power & Sport. My review has changed from 1 star to 3 stars.Update (7/26/20) I have since then received a brand new boat cover from River Valley Power & Sport. My review has changed from 1 star to 3 stars. Update (7/26/20) I have since then received a brand new boat cover from River Valley Power & Sport. My review has changed from 1 star to 3 stars. Update (7/26/20) I have since then received a brand new boat cover from River Valley Power & Sport. My review has changed from 1 star to 3 stars. Update (7/26/20) I have since then received a brand new boat cover from River Valley Power & Sport. My review has changed from 1 star to 3 stars.

I initially had a lot more to say after a 4 month drug on painful purchase from this shit hole…read morewhere I never even received the boat that I purchased but I'll keep it short and sweet. Please save your time and money, take your business anywhere else.. and if you do make the unfortunate decision of making a purchase from this place don't expect anyone to return your calls and don't buy a damn thing from Rob at their red wing location, that man is the laziest, lying piece of work I've ever crossed paths with. 10/10 do not recommend.

Universal Marine & RV

Universal Marine & RV

(9 reviews)

Purchased a 5th Wheel RV from them in early 2021, after a very brief walk through, I pulled this…read moreunit home only to find out that the brakes on the camper were never adjusted and did not function. After the dangerous ride home, I called them and they requested that i bring the unit back to them for repairs. That's right, pull a camper with no brakes back to Rochester with no brakes! I had a local mechanic adjust the brakes for me in my driveway. They told me that they operated everything in the unit to make sure all was functional. But the LP tanks were new/empty. I had to pay a local LP supplier to purge and fill the tanks. It was obvious to me that they did not operate most if any of the appliances prior to delivery. We had numerous failures with this unit and had slow service, along with wrong parts ordered. There was an issue with the hot water heater that they never did correct. I did contact the manufacturer (Forest River) and found out the many of my issues were never reported to them, as Universal had told me. At one point they must have gotten rid of their parts person and I was told that the slow service was due to their having to "catch up" from the back log she created. I finally got an email from the manager, he was less that kind or helpful. I traded off the unit for a far superior unit from another dealer. I personally would avoid Universal Marine and Forest River RV, Poor Quality, Poor Customer Service. but Excellent frustration. I waited over a year to write this review because if I would have written this back then, I would most likely have said things that were driven my emotion not plain facts.

Traveling from Yakima, Washington to Dublin, Virginia we were unfortunate to breakdown in our RV…read more We were fortunate though to be close to Universal Marine and RV. I contacted Jason the manager and he said to bring it in. It took a day to have the work done but could have been longer. We were so happy with there service and would highly recommend them.

Power House Marine - boatdealers - Updated May 2026

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