Make sure you get a price in writing!!! Called on Thursday to get the price of pine mulch. Was told $25 a scoop but the person checked and said the price had gone up to $30. My husband went the following Tuesday and when I saw the bill that afternoon, they had charged $35 a scoop! I called this morning to check again, was told $30 a scoop but then the person checked and changed it to $35.
This isn't my first encounter with the price of items being different from what was quoted or from what the price tag stated, and worse to me as a female, terrible customer service when I've been in the store.
I'll drive to Hartselle or somewhere else before I'll spend another penny at Powell's.
BYW, pine mulch in Hartselle is $23.99 a scoop so well worth the gas money to drive! read more