We've rented a cello from Bertrand and have been very happy with the service and maintenance. For…read moreexample, one day before a concert, a cello string came off due to normal wear and tear, and we reached out to Bertrand for help. Mr. Dennis G. understood the urgency of the situation and kindly assisted us in repairing the cello. In addition to the prompt service and kindness of the Bertrand team, our daughter's cello teacher, Mr. Elliot R., has been wonderful. He does an excellent job balancing encouragement with allowing each student the space to develop their own self-motivation to learn the cello. Overall, our family has been very happy with Bertrand at the Carmel Mountain-Rancho Peñasquitos location.

Bertrand's Music is a music store focused on "school band & orchestra sales, rentals, lessons, and…read morerepair," as stated on their website. Our middle school band teachers works with Bertrand's Music exclusively and I understand that they trust them. The store itself looks nice. They had some instruments for sale displayed, along with music books. They have rooms for lessons in the back. The parking lot is usually congested though and parking is not easy. Our experience is only with getting an instrument repair quote from them. I'm sure the lessons and rentals are just fine here, but we would not exactly recommend Bertrand's for repairs, especially if you weren't even referred to come here by your school band for an instrument that belongs to the school. They have to ship out the instrument somewhere off site to even give us a quote, and we had to wait ten business days just to hear back that the instrument was unsalvageable and not worth repairing. They were unable to provide us with any written detail of what exactly needed to be repaired and what the cost would be. I'm not sure why they do it like this, because it appears a bit unprofessional. If you're looking for someone to repair a specific instrument that you own, we don't think this is the perfect place to bring it. It would probably be best to find someone who specializes in repairing that instrument to do it on site. Repairs were just one aspect of their business and it's technically a relationship between the school band and Bertrand's, so it didn't bother us. The staff were very nice and accommodating, and we appreciated that. They provided us with a receipt that the school needed, and it was as simple as that. Thank you!

Their website claims that they do setups and repairs yet when I called they said they do not. Even…read moreif this was a mistake I wouldn't take my instrument to place that would lie on either the website or over the phone. The only reason I go to mom + pop music stores is the customer service and obviously they can't even do that here.

You know how you sometimes get to a store a few minutes ahead of time and there's someone in there,…read morewatching the minutes tick by and determined not to open the doors one second early? Sure, it's their right but I always find myself thinking, "If I owned a store, I'd be happy to open for those early bird customers!" Well, turns out Ozzies did just that for me this week and I appreciate it! I was a full half hour early and actually expected to have to come back when I realized their hours. Tristan was just coming into the store with his keys and invited me in while he looked to see if he had the product I wanted. I stood at the door, thinking he was just going to tell me yes or no, and then I'd still have to come later to buy what I needed. Nope, he found my item and then rang it up for me. Tristan, you rock!!!! Truth is, I've been using this store since long ago when I taught piano lessons, and then taught elementary school music and then had my own three kids taking a variety of lessons. We've rented instruments from Ozzies, taken lessons in the studio, and purchased all manner of music and accessories for whatever instrument has been being learned in our household. Through all these years and all these dealings, I've always found the people in the store to be knowledgeable and efficient. Now that my kids are grown, I'm retired, and I live in another state most of the year, I haven't had as much need for Ozzies...that is, until I took on a few short term piano students this summer. Thank you Ozzies and thank you Tristan for making my work easier by having what I need to teach and for being so kind to me. I'll be back!

Wonderful venue to learn line dancing! Tony is an excellent instructor teaching in an effective and…read morerelaxed fun manner. Very friendly people who attend! Highly recommend!

Just had my first dance class in this amazing place with Tony and Amy it was sooo much fun! You can…read morego by yourself, or as a couple or group! it's family oriented so you age is no limit! You can watch or learn a new dance its up To you! So get out of that couch and come join us!

My son has been taking 45-minute 1-on-1 weekly voice lessons at US Music Lessons for 5 months so…read morefar. His instructor, Mona, is wonderful with him. She is very positive and gives him lots of good coaching in a way that isn't overwhelming. Because of his lessons here, he had the confidence to sing in his school's talent show, which has further boosted his confidence in general. He also joined a US Music Lessons rockband that has an instructor. A convenient factor is that you can do lessons online if your kid is feeling under the weather or you are out of town. Cody is a very friendly administrator who helps with scheduling and is always pleasant. I highly recommend the team!

Our 7 year old is taking his piano classes almost a year now. He is happy here and having fun…read more This facility is at a convenient location, especially if you are from Rancho Bernardo area. The office staff including Edison are very professional and helpful. They instructors are very knowledgeable and kid friendly. We had worked with Ms Sarah and currently with Ms Heather. Ms Heather is very gentle and nice towards my 7 year old. My son loves Ms Heather and very keen to attend her class. They recently, few months back, opened another building in the same location. This is one stop music class, DRUMS, GUITAR/BASS, PIANO, UKULELE, VIOLIN, and VOICE. They also offer ONLINE LESSONS. I would recommend this place whole heartedly. My heather is awesome.

Amazing instructors with a wide range of talents to enhance your skills and knowledge. From choir,…read moreto strings; this place will bring you to the next level. We are using them for piano, double bass, and violin lessons. They are exceptional with our 10 and 13 yo. My children's love for music continues to grow and they're always excited to come to practice.

I love this place. The service is amazing and they worked with me to find a time that works for our…read moreschedule. Very professional and they have excellent teachers. My daughter actually wants to go back each week.

We decided to give Janet a try with our 10 year old who was getting burned out with years of piano…read morelessons. Her previous teacher was great, but Janet is definitely a better match. My daughter loves her and looks forward to her lessons each week. Plus she you have the option of going to her home (Poway) or having the lessons at your home. Definitely a bonus with our busy schedule to have the luxury of private lessons at home so there's no commute time. We can't be any happier! Janet is so nice and patient. She works with my girl and lets her play modern pieces of her choosing. They also go over important things like theories, scales, and play games to increase her note reading speed. She was highly recommended by my friend, but I can see from all the great reviews on here that she's much loved by others too!

Thank YOU Ms. Janet! My daughter has learned SO much and is only 5. You are so very patient and my…read moredaughter just adores you! Thank you for giving our girl the gift of music!

Good service but was disappointed by two separate delays, having to change the color of the piano I…read morebought to avoid waiting another month. Would have been different if they were up front about this.

Wonderful experience for the purchase of our baby grand piano, thanks to Ignacio!…read more We stopped in to Greene Music not really sure what we were looking for except that we needed to upgrade from our very old keyboard and we wanted a digital piano. Ignacio was very knowledgeable, attentive and patient in helping us navigate the many selections! We appreciate that he was honest to help us find the right piano and not to upsell. The entire experience was easy, smooth and stress-free. The showroom was clean, beautiful with many piano options that you could test. You could smell the wood finishes as you walk in and there is a great kids play area to keep young kids entertained! Highly recommend Greene Music for your piano purchase and thank you Ignacio for the great experience!

Brought our 7 yo son for his first ever piano lessons. Rosie was absolutely wonderful and met him…read morewhere he was at skill wise. She makes the lessons fun for the kids but also leaves them with true knowledge of being able to play piano on their own. We're so sad to move away but highly recommend!

I have been taking lessons with Rosie for about 2 years now and can't recommend her enough. She's…read morean excellent teacher with an abundant knowledge of music. Always explains very clearly and provides tips for improvement. She encourages me to push myself and celebrates my progress no matter how small. Thanks to Rosie I have learned to not be afraid to make mistakes.

Referring to Jeff K's review, I think I can clear a few things up. I was in the store that day with…read moremy son. He began yelling at customers and screaming at staff, swearing while there were children in store. Jeff was an absolutely unhinged customer. I've shopped here many times and the the staff has always been nothing but helpful and polite.

went to ask for help with a problem with a instrument device was told no problem easy fix , called…read moreall week with no reply from Rio from the store, finally got fed up and went and got it back, other employee was rude when I said tell Rio thanks for nothing, Will never go back again BEWARE this store

I started taking my daughter to Musical Children in January of 2013 when she was just over a year…read moreold. We have been going once a week for class for the past six months and my daughter has really gained a love of music, movement and a variety of instruments that are provided. The teacher Miss Carol has a wealth of knowledge about music and she shares her passion for music with everyone. When you sign up for the 16 week class you get a song book and a CD. We listen to the CD over and over and my daughter loves to dance to it. At each class we get to use a variety of musical instruments and we also sing along with little board books. Miss Carol shares with us her great love of Children's books too and she has a whole wall of books displayed and she will share with you about her favorites. I like how all of the instruments get sanitized after it has gone into a child's mouth. Miss Carol is very strict with her rules in the classroom, but as a former teacher myself, I can really appreciate her running a tight ship. I would definitely recommend Musical Children to any friends that have young children.

I can highly recommend this interactive fast-paced music class for you and your baby/child (newborn…read more'til age 4). I enjoyed the time mostly because my daughter laughed, smiled, sang, danced and learned. I also appreciated the fast pace of activity and songs. Daddies seem to enjoy it, too. The cost of the class covers a 'semester' of classes (one day a week), musical CD and song book. Priority for time and day of sign-ups is given to current attendees. There are separate sign-up days for current parents/kids and new parents/kids. Don't delay in signing up as these classes offered 6 days a week (morn', noon, nite) fill up incredibly fast. Another bonus is second child in family is FREE! Ms. Carol Cesena is an experienced music teacher. She is inspirational and knowledgable. She keeps the studio incredibly clean and organized. No shoes inside, parents help in washing toys when babies suck on them, and small talk is kept to a minimum to keep the focus on our kids! My daughter and I attended together beginning when she was six months old. She is now 2 1/2 and in Pre-School so we don't go anymore but we really miss Ms. Carol, the class, and our friends!