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Greene Music

4.9 (769 reviews)
Closed 12:00 pm - 5:00 PM
Updated 2 weeks ago

Services - Greene Music

Musical instruments and teachers

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My new baby!
Julie M.

Highly recommend Greene Music. On Saturday I went in to buy a piano. I knew what model I wanted, but if you don't, they have a tremendous selection at all price points and all styles. Our salesman, Ken, is a piano expert, teacher, and accomplished musician in his own, right. He was absolutely phenomenal. The whole drive home my mother couldn't stop talking about how terrific he was. We expected it to be about two weeks till my piano came, but to my surprise, it was delivered in 48 hours! Got lucky for sure! No matter what age your piano student/player is, green will have the best piano for you.

Baby Grand Piano
Ruben A.

Very knowledgeable and friendly staff. We found a great newly used piano for our children at this place. Our kids have been taking piano lessons for several years and this is a major upgrade from an upright piano to a baby grand!

piano
Kourosh M.

We had a great experience purchasing our piano at greene. Ken was very informative and helped buy the right piano for us at a great price. thank you!

My mom is pleased to own a Yamaha Clavinova CLP-825 from Greene Music
Henry K.

After searching the internet and targeting the purchase of an Arius YDP-184 digital piano for my mom, I started to search the San Diego area for a store that had one in stock and on display so that she could try playing it. Very few places have any digital pianos on display, and if you find one, there is usually just one. However, I could tell from Greene Music's website that they had a showroom full of digital (and acoustic) pianos, so I gave them a phone call. I spoke with Ken, who said that they had a wide range of digital pianos on display and suggested that we come try the Yamaha Clavinova series as a step up from the Arius series. We made the drive and met Ken in person. He was very respectful and kind, and we did not feel any pressure at any point. He was clearly committed to helping us achieve our goal, letting my mom try a range of digital pianos. She ended up deciding on the Yamaha Clavinova CLP-825 in the rosewood finish. Ken helped us with the financing paperwork, and even though there were other customers he was helping at the same time, we felt well taken care of. A little less than 3 weeks later, the delivery people called to schedule a 3-hour delivery window. They called a little before the start of the delivery window to see if it would be ok for them to arrive early, and upon their arrival, the delivery and setup team was quick and efficient, and cleaned up after themselves. They took away all packaging material and set up the piano exactly where my mom wanted it. In summary, the experience with Greene Music was a perfect one: The salesman, Ken, was easygoing and yet appropriately enthusiastic about the product line, the product pricing was better than anything found elsewhere including online, the financing process was simple and quick, and the delivery was hassle-free and professional. If you are considering buying an acoustic or digital piano, look no further than Greene Music.

Yamaha GB1

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2 months ago

Awesome experience. We got a used piano. Ignacio helped us and very accommodating. We loved our purchase

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Review Highlights - Greene Music

Ken took time to understand our needs and helped us navigate their extensive selection without any pressure.

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We've rented a cello from Bertrand and have been very happy with the service and maintenance. For…read moreexample, one day before a concert, a cello string came off due to normal wear and tear, and we reached out to Bertrand for help. Mr. Dennis G. understood the urgency of the situation and kindly assisted us in repairing the cello. In addition to the prompt service and kindness of the Bertrand team, our daughter's cello teacher, Mr. Elliot R., has been wonderful. He does an excellent job balancing encouragement with allowing each student the space to develop their own self-motivation to learn the cello. Overall, our family has been very happy with Bertrand at the Carmel Mountain-Rancho Peñasquitos location.

Bertrand's Music is a music store focused on "school band & orchestra sales, rentals, lessons, and…read morerepair," as stated on their website. Our middle school band teachers works with Bertrand's Music exclusively and I understand that they trust them. The store itself looks nice. They had some instruments for sale displayed, along with music books. They have rooms for lessons in the back. The parking lot is usually congested though and parking is not easy. Our experience is only with getting an instrument repair quote from them. I'm sure the lessons and rentals are just fine here, but we would not exactly recommend Bertrand's for repairs, especially if you weren't even referred to come here by your school band for an instrument that belongs to the school. They have to ship out the instrument somewhere off site to even give us a quote, and we had to wait ten business days just to hear back that the instrument was unsalvageable and not worth repairing. They were unable to provide us with any written detail of what exactly needed to be repaired and what the cost would be. I'm not sure why they do it like this, because it appears a bit unprofessional. If you're looking for someone to repair a specific instrument that you own, we don't think this is the perfect place to bring it. It would probably be best to find someone who specializes in repairing that instrument to do it on site. Repairs were just one aspect of their business and it's technically a relationship between the school band and Bertrand's, so it didn't bother us. The staff were very nice and accommodating, and we appreciated that. They provided us with a receipt that the school needed, and it was as simple as that. Thank you!

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Guitar Center

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MrMiguel!!! You sir were absolutely AH'mazing in assisting our family picking-out a new Roland…read morepiano - even to the extent of assuring we got all the "perfect" add-ons, was nothing but A DREAM!! Miguel was so honest, kind, helpful, patient and most of all FUN during our spontaneous trip! That's the kind of service you only "hope" to receive in this day-in-age! THANK YOU Miguel for ALL you-do, we cannot WAIT to see you again upon pick-up of our newest funnest addition to our jammin-out family..sincerely the happiest Yuma/EastCounty Miles/Flowers family :o)

EDIT: My statement remains but literally the only person at this location who even deserves a job…read moreis CODY. Everyone else can learn from the guy who's only been there for a year. These guys don't care about their customers. Not even customers dropping $2k in a day. No inspections on used gear. They won't look at anything but a guitar. They won't even offer a dolly to get your stuff out to your car after purchase. If your amp isn't working they suggest sending it in to GC for weeks to months on end or just returning it. Pretty tough for a busy musician to just give up their gear that was clearly not inspected before selling it. The service in general? Every associate you up walk to points you in an arbitrary direction and tells you "they can help you over there". Been stuck so deeply in a hard spot because the gear I bought is faulty and there's nothing they'll do about it so I either have to spend MORE money getting it fixed or return this stuff and hope to find something to replace it immediately. Such a hassle. Worst staff on the planet.

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March 2025

Greene Music - musicalinstrumentsandteachers - Updated May 2026

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