Warning: Do Not Hire Lloyd or Anyone Using the Black Hills Handyman Name There are other reviews…read morelike mine on the Black Hills Handyman LLC Facebook page. I paid him $19,350 between deposit and installments to keep the job I hired him for going. The completed job was contracted at $19,800. The job was not completed; the timeline kept getting pushed back. I was lied to about supply delays that were "holding things up" to find out the supplies were not ordered. The office manager lied and strung me along many times (per Lloyd's instruction, she says). My interactions with Lloyd--only two while I was trying to get the job done--were disrespectful, unprofessional, and angry on his part. As of yesterday, the office manager told me no one has heard from Lloyd, and she will no longer have a "phone" I can contact her on. I have no choice but to purchase the remaining supplies needed and hire someone else to complete the job I have already paid Black Hills Handyman, Lloyd Darling, to do.

From the owner: Trust your construction needs to our specialists who are committed to excellence and client…read moresatisfaction.

Called them on a Monday to set up an appointment. Told them I was working rest of week until…read moreFriday. They did suggest they come by to do an estimate on Friday. Got a call while at work on Wednesday, which was not acceptable since I'd already told them on Monday I'd be working Tuesday, Wednesday & Thursday at a job that I really couldn't take calls at. Did call them back at earliest convenience on Wednesday, which I immediately apologized for since I realized it was almost 6 pm. Thursday morning as I'm going out the door at 7:03, they call again. I tell them earliest is 4 that day or Friday. Person on phone said 4 pm was too late so they said they'd see me Friday. Later Thursday, at 11:41 they again called wanting to come by. I went ahead & answered! They said they wanted to come by later that day,. I again informed them "they can't come over on that day unless its after 4." They said that was too late! I then asked, why are you calling again since they had already called at 7 am & we had made arrangements for Friday, but no set time. Again arrangements made for Friday with no set time. Was at house all day Friday, yet no one showed. Not sure what is up with this company but if this is how they handle business, not sure I want them fixing things in my home.

From the owner: Handyman Al is a locally owned, fully insured and licensed handyman contractor that handles all…read moreyour improvement needs. Whether it's interior or exterior, residential or commercial, we have been servicing the Rapid City Area since 1982.

Very happy with end product. I had a unit with a toilet leak and it ruined the sub-flooring. They…read moreturned up on time and got the job done. Had a minor hiccup during the project, but he was on it and fixed that too. Highly recommend and will be working with them in the future. Good people.

Canceled appointment 2 hrs before scheduled appt. Demanded payment upfront. Aaron seemed…read moreunderstanding to dilemma . Company has no reviews yet expects customer to trust they will come. Pay $85 and trust they will show up. Company already has your money and if they don't show up you're out your money plus still have plumbing issue. I guess if you're a trusting person you can use them and hope. With no review history I wouldn't. The owner responds and uses my name to shame me. And doesn't address issue of prepayment of services without any reviews or last minute cancellations. Then mentions other reviews I've given again to shame. All my reviews have been true . Most are solid with a few subpar but only one business expects payment prior to even seeing job. Way to run a business, don't address issues just attack an honest review. Classy business

He has done several jobs for us.We have been happy with his work.Shows up on time and communication…read moreis great also

From the owner: When I say I'll show up I DO. I pride myself on quality and affordability. Senior discount as well…read moreas military.