Have taken my son here twice now. Excellent customer service! Friendly, helpful, and knowledgeable.read more

Justin is a guitar whisperer. I asked him to facilitate a Fender warranty claim for a newly…read moreacquired Strat, and although it was declined, he set the guitar up and it has never sounded or felt better in my hands. Patient, very responsive and charges a fair price for his exceptional talent and craft. Neck, strings, bridge, pickups just sound better than from the factory. I'm beyond satisfied with his services and customer support - looking forward to giving him my business and recommending him to others!

The store is great with lots of guitars and equipment…read more Donnie is a great music teacher that teaches the French horn.

Began renting an instrument for my student in 2023 and brought it. After inspecting the instrument…read morebrought back in perfect condition. I was charged the full rate for that month even though rental payments are in advance, not arrears. Literally had the elderly clerk refuse the instrument and decline to prorate the return! I was flabbergasted at the interaction and I wont be back for my other children. We will purchase somewhere else!

Took my son's saxaphone there to be repaired and tuned up. They did not follow up with me when it…read morewas finished but continued charging me for the rental. When I called them to see what was going on because it had been two months they said "um someone left you a message two months ago and didn't hear from you." I ALWAYS return calls so I think this was an absolute lie. I asked why they wouldn't try calling a second or third time perhaps. And the guy was just like "uh, uh, well, uh ....." Ridiculous. TWO MONTHS my son's instrument has been sitting there.

My son had been coming to this place for over 1 year for bass lesson and now I just found out they…read morehad been over charged me so many times. When I signed up I asked them very clearly about it but whatever they said it will be depends on who is answering the question. First, I saw they charged me different date every month, I called, and the young guy told me that they just charged when he took 4 classes. Second, I asked them if I want to cancel the class what can I do? The young guy told me just call them to cancel. And I asked it will be charged or not? they said "NO", They just charged for the date that he comes to class. After over a year, I found out they had charged me every month for 4 lessons even sometimes we had to cancel for emergency, I always called to cancel. Recently, they charged me for whole month of September while my son did not go to any lessons because of his sport schedule. I called today and the older man said I will be charged 4 lessons in advantage for the whole month on beginning of the month even he cannot go to the lesson, and we call cancel less than 24 hours. That is not what they told me from the beginning. So it means these 2 men said different about their policy. They want to charge me full month of October again even my son did not come, and it is really ridiculous. I ended up cancel his lesson and I will sign up somewhere else has better experience. And of course, never go back to this place again.

On 12/23/25 towards the end of the business day, I returned - with my receipt - an electric drum…read moreset to the store on Hard Scrabble Road in Columbia, SC where it was purchased from the week before. I was told the store didn't have the cash to give back to me so I offered to return the next day to pick it up. However, when I went back to get my refund on CHRISTMAS EVE, I was told that refunds higher than $50 would have to be in the form of a mailed check from their corporate headquarters. Why didn't they say that the day before? They acted like they just needed to go to the bank or something. This could have ruined Christmas for my children had it not been for a good samaritan who loaned me some Christmas money. I called corporate headquarters on January 5, 2026 to inquire about the refund check & the guy on the other end of the line refused to get me to a supervisor & he couldn't even verify if our check was mailed yet or not. This company is HORRIBLE & I HAVE HAD NOTHING BUT A BAD EXPERIENCE WITH MUSIC & ARTS!! I am STILL trying to speak to someone higher up that can get my refund to me ASAP!! DO NOT SHOP WITH THESE PEOPLE!! THEY ARE CROOKS AND GRINCHES!!!

I made the mistake of ordering some strings and amp tubes from here. I paid with cc. Now, YOUR…read moreBILLING DEPT HAS A ONE PENNY DESCEPANCY and is harassing me over THEIR ERROR. FOR ONE LOWSY PENNY! BEWARE!! Do not purchase from this company. I can only imagine the nightmare you would go through if you had a rental agreement with them. Also, the tubes were shipped separately from stings and looked as though they had been stepped on by warehouse or shipping company. Just order your stuff from a better company like Sweetwater.

We've been taking virtual lessons for over a year. She's patient but strict at the same time…read more You have to be committed and practice everyday though...and you will receive great feedback from her during lessons.

From the owner: Piano Lessons, Voice Lessons, Singing Lessons, Music Theory, Music Lessons, Vocal Ensemble Class,…read moreChamber Music Coaching.