Absolutely terrible experience -- DO NOT rent from Sandcastle Realty…read more After years of wonderful vacations in Bethany Beach, our family's trust in this company has been completely shattered. We've rented from Sandcastle for many years, always taking pride in leaving every home spotless and following every checkout instruction. Yet in recent years, we've faced repeated problems getting our security deposits back -- endless delays, vague accusations, and outright lies about the condition of the properties. This past summer was the final straw. After a storm from Hurricane Erin, we reached out several times to have the pool cleaned. We were ignored for most of the week, leaving the pool filthy and unusable for our kids. Still, we cleaned the house thoroughly before leaving -- wiped surfaces, swept floors, scrubbed bathrooms, and made sure everything was in better shape than when we arrived. We even took photos and video as proof. Months later, we were told we wouldn't be getting our security deposit back because the house was supposedly left a "mess." That claim is completely false -- and honestly insulting. Our family includes members with health conditions that made us extra careful about cleanliness. The whole experience has felt dishonest and exploitative. After decades of happy memories in Bethany Beach, it's heartbreaking that Sandcastle Realty has made it stressful to come here. Based on how they've handled our last few rentals, it feels like the owner, Doug, is running a scam -- taking people's deposits under false pretenses and violating Delaware law. To anyone thinking of renting from this company: beware. The home might look lovely online, but the peace of mind and trust that make a vacation special are long gone. What a sad way to end so many years of family tradition.

We have rented from Sandcastle Realty for many years and unfortunately experienced unethical…read morebusiness practices our last couple rentals. Despite taking pride in how we leave the properties in accordance with the check-out instructions and leaving it in immaculate condition we have experienced difficulty getting our security deposit back the last few years. Too many delays and lies on why the security deposit was not refunded has resulted in our conclusion that the owner Doug is running a scam operation taking tenants security deposit based on false allegations and in violation of Delaware law. To those reading this review and considering renting a house from this business ... BEWARE! The security deposit you pay is most likely to become a donation to Doug unless you want to retain an attorney and file suit to get it back.

I had the pleasure of working with Reilly Vich! He was kind, empathetic, patient and very…read moreprofessional. Reilly assisted me in purchasing the perfect house for my needs. He is highly knowledgable of the market and I always felt that he had my best interest in mind. I would highly recommend him to anyone, and will definately work with him again in the future! Thank you Reilly!

We are very happy with our realtor Kristina Higgins . Very accommodating and patient answering our…read morenever ending questions.

Pat Campbell White and her team were wonderful. they were extremely helpful in walking us through…read morethe selling process. Everything they did was top notch! Pat herself knows everything there is to know about the real estate industry. She was kind, professional and there to assist us whenever we had any questions. If you are searching for a realtor, then please call Pat! She will get it sold!!

From the owner: Delaware Coastal Real Estate experts servicing the areas Rehoboth Beach, Dewey Beach, Lewes,…read moreBethany Beach and surrounding areas. Pat Campbell-White, and Carla Scheder combine over 60 years of experience in the Southern Delaware real estate markets. Pat Campbell-White's commitment to her clients, the real estate profession and the local community is unequaled. The Rehoboth Beachteam is a part of Ocean Atlantic Sotheby's International Realty. Our mission is to exceed the expectations of our clients by actively listening to their needs and having a true understanding of the local market. With the support of the Sotheby's International Realty® brand and its global reach, we can open new doors of opportunity for our sellers and buyers. Pat and Carla were born and raised in Southern Delaware and are proud to share their area with new clients every day. Whether you are buying or selling a home in coastal Delaware you will appreciate having their experience on your side.

Easy, punctual and professional! It was a pleasure to work with Bryan! Always felt from the moment…read moremeeting him I was in good hands.

Bryan was great to work with. He captured our special moment with great photos. Brian drove an hour…read moreto get to us by sunrise. His service was excellent. we are so happy to have chosen Bryan.

We had a small house at 330B Forsythia Court, Bethany Beach, DE. It was a last minute "find"…read morebecause we had not decided to come to BB earlier. The house was well located, small, but fine. However, the owner has a lot of stuff in the garage, kitchen, etc. There was little room in the kitchen for the essentials we brought for cooking, etc. We like to cook, so we were disappointed in the lack of available space. However, we managed fine, and enjoyed the week. We liked being close to town and walking distance from the beach. It was a lovely week!

We stayed 2 weeks in Bear Trap Dunes, 83 Orchard Glory, and it was very nice place. It provided us…read moreaccess to the pool, bike riding, the beach and many restaurants with in a short drive. Told Wilgus on check out about the water pressure in the shower and they said we should have called and they would have sent someone to fix it. So I hope that has been done.

She is an amazing agent and we have listed our condo with her and are very pleased with the…read moreresults. Check out the listing: https://tinyurl.com/52ymn567

From the owner: The Real McCoy Groupread more

Toni and her team are amazing! Professional and attentive to all your real estate needs!read more

We had an amazing experience working with Toni Schrock and her team to buy our new home in…read moreDelaware! Right from the start, they were so attentive, professional, and knowledgeable about the local market. Since we were relocating from New Jersey, everything was new for us, but Toni and her team guided us through every step. They answered every question promptly and went above and beyond to make sure we felt comfortable and confident throughout the process. We couldn't have asked for a better realtor. If you're looking to buy a home in the area and want exceptional support, we highly recommend Toni and The Schrockstars Team! Eddy and Roxana

My yard was looking bad since the last men that did it was truly awful and expensive. My neighbors…read morewere using Jeffrey and it looked like a decent job. I approached him, requested a estimate. Long story short, he did an excellent job quickly, showed up as schedule, was and is easy to reach. I recommend him highly!

From the owner: Beach property pros offerread more

Here's a polished version that is firm, factual, and more persuasive. Reviews that focus on…read morespecific experiences rather than insults tend to be viewed as more credible. My experience with Lisa Mathena was extremely disappointing, and I would not recommend her services. From the beginning, there were numerous promises made about how my property would be marketed, but those promises were never fulfilled. Shortly after listing my home, Lisa went on vacation for a week, leaving little momentum during what should have been a critical period for a new listing. What was even more frustrating was the apparent lack of a marketing strategy. After several weeks, there had not even been an open house, yet the first recommendation was to reduce the asking price rather than increase marketing efforts. I expected proactive ideas to generate interest, not an immediate suggestion to lower the price. The listing description itself was another disappointment. It failed to highlight many of the property's strongest features and selling points. I ultimately rewrote the listing narrative myself to better showcase the home's advantages. As I continued to ask for accountability and a more aggressive marketing approach, I was told that Lisa could no longer continue listing my property and that no one on her team had the bandwidth to take it over. As a client, hearing that my listing could not be adequately supported was unacceptable. I then hired another Realtor who was energetic, strategic, and engaged. He implemented an effective marketing plan and sold my home in roughly half the time that Lisa had it listed. Based on my experience, I cannot recommend Lisa Mathena. If you're looking for an agent who is proactive, communicates clearly, and has a well-executed marketing strategy, I would encourage you to explore other options.

* EDUCATED CONSUMERS BEWARE * Lisa feels that educated clients are her worst nightmare. She…read moreprefers gullible and naive clients so that she can easily pull the wool over their eyes! Even though I hired her as representing my property purchase, her best interests were with the seller EVERY STEP OF THE WAY instead. Lisa felt that it was acceptable for me to shell out $651 for inspections BEFORE I received the proper HOA-related documents. Since Lisa was apathetic about me spending the money unnecessarily and only had greed on her mind, I insisted that I was not going thru with the inspections until I received the documents first. Ironically, she supplied me with the docs the very next day! Coincidence? I don't think so! The documents revealed shadiness left and right on behalf of the seller, but Lisa didn't make any comments about the seller's shadiness because of her greed to make a sale. She got upset with me each time I called her out on her bad intentions. *EDUCATED CONSUMERS BEWARE* Integrity is NOT practiced at this real estate company!