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    Pot-Nets Communities

    3.3 (6 reviews)
    Closed 9:30 am - 5:00 pm

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    Sandcastle Realty

    Sandcastle Realty

    (32 reviews)

    Absolutely terrible experience -- DO NOT rent from Sandcastle Realty…read more After years of wonderful vacations in Bethany Beach, our family's trust in this company has been completely shattered. We've rented from Sandcastle for many years, always taking pride in leaving every home spotless and following every checkout instruction. Yet in recent years, we've faced repeated problems getting our security deposits back -- endless delays, vague accusations, and outright lies about the condition of the properties. This past summer was the final straw. After a storm from Hurricane Erin, we reached out several times to have the pool cleaned. We were ignored for most of the week, leaving the pool filthy and unusable for our kids. Still, we cleaned the house thoroughly before leaving -- wiped surfaces, swept floors, scrubbed bathrooms, and made sure everything was in better shape than when we arrived. We even took photos and video as proof. Months later, we were told we wouldn't be getting our security deposit back because the house was supposedly left a "mess." That claim is completely false -- and honestly insulting. Our family includes members with health conditions that made us extra careful about cleanliness. The whole experience has felt dishonest and exploitative. After decades of happy memories in Bethany Beach, it's heartbreaking that Sandcastle Realty has made it stressful to come here. Based on how they've handled our last few rentals, it feels like the owner, Doug, is running a scam -- taking people's deposits under false pretenses and violating Delaware law. To anyone thinking of renting from this company: beware. The home might look lovely online, but the peace of mind and trust that make a vacation special are long gone. What a sad way to end so many years of family tradition.

    We have rented from Sandcastle Realty for many years and unfortunately experienced unethical…read morebusiness practices our last couple rentals. Despite taking pride in how we leave the properties in accordance with the check-out instructions and leaving it in immaculate condition we have experienced difficulty getting our security deposit back the last few years. Too many delays and lies on why the security deposit was not refunded has resulted in our conclusion that the owner Doug is running a scam operation taking tenants security deposit based on false allegations and in violation of Delaware law. To those reading this review and considering renting a house from this business ... BEWARE! The security deposit you pay is most likely to become a donation to Doug unless you want to retain an attorney and file suit to get it back.

    Wilgus Associates

    Wilgus Associates

    (29 reviews)

    Property Management by Wilgus: Basically Made of Amazing…read more I love my HOA and my Property Management by Wilgus Associates. This is a phrase or a sentence that I never could imagine typing...or even thinking, much less feeling. But since moving into the Savannah's Landing community in Ocean View I have encountered such an amazing HOA experience like none ever....in any of the several communities I've lived in before... at twice the price! Our neighborhood is carefully groomed, enjoys pristine open space areas, generously and frequently mulched, enjoys lush plantings, white picket fences (which are being replaced this year), sparkly community pool, refreshed tennis and pickleball courts, and they even arrange to have our delightfully nostalgic antique streetlamps hand cleaned! So, I am guessing it's a fine partnership with amazing HOA leadership team combined with the diligence and professionalism of Wilgus...but truly, truly, admire and appreciate how they have created a delightful community like no other....and kept HOA fees reasonable, too! Thank you!

    If I could choose zero stars, I would. Our experience with this brokerage was nothing short of…read moreoutrageous. They completely mishandled our vacation rental and treated us with a level of disrespect I've never encountered from any professional service. Without warning, they sent a contractor to the property to begin major construction--in the area where our infant children were sleeping. We received no advance notice and were expected to accommodate loud, disruptive work during what was supposed to be a peaceful family vacation. When we rightfully refused to allow invasive construction during our stay--especially around our babies--we were met with an appalling response: the brokerage told us the homeowner wanted us out of the house immediately. Their communication was last-minute and chaotic, their management of the situation was unprofessional, and their complete disregard for our family's safety and basic decency was stunning. This company clearly prioritizes the homeowner and their own convenience over guest wellbeing. I would strongly advise anyone considering booking through them to look elsewhere--unless you're comfortable being blindsided, disrespected, and kicked out mid-stay for protecting your children. Absolutely disgraceful.

    Pot-Nets Communities - realestatesvcs - Updated May 2026

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