Absolutely horrible. I purposely called this store to see if they would process Amazon returns and was told they do as long as I selected UPS store.
When I got there-and hauling around my infant- I was told no. They don't do those. When I told him that I had specially called and asked and was told yes. In response the employee said, "No we would have never told you that." When in fact they did. I told him that they had, and he questioned if I had called the right store. (I have since checked and I definitely did call the correct store).
If they are unable to process this, even after telling me they can there is a kind was to refuse and correct the mistake. Calling your potential customers liars is not how you do that.
I will absolutely never return. I would suggest driving a little farther for better and kinder humans. read more