Packages that are being delivered for Amazon are often stuffed very tightly into in my mailbox to…read morethe point where I can't hardly get them out. Today I tried to get one out and it came apart and packing material flew all over. And this has happened many times. Unacceptable!!!

Saw them legit throwing packages in the truck. If your package comes damaged, it is most likely…read morefrom that.

I would give them a negative if I could. I have been in there 3 times in 3 years and they never…read morehelpful. I ship to Amazon and tried to drop things off there and they insisted my labels were not correct. There was a recent change in Amazon labeling and I took their word for it. I have now learned that the labels I had are the correct ones. I will have to drop them off somewhere else because this place is so annoying.

Convenient to Cedar Falls residents to ship UPS. It's also a handy drop off location if you already…read morehave your packages labeled. They have Saturday hours which is also a plus. The customer service here is meh. But not terrible. If you need to ship UPS this is the place to go.

Wonderful customer service! Efficient and quick! Everyone there has always been so friendly.read more

Stepped right in and the gal helped me right away. Very clean and nice. Wonderful serviceread more

I was looking for a particular kind of paper punch but they didn't have it. I'm sure I need to go…read moreto more of a craft store but On Memorial Day hobby lobby is not open. My three-star isn't because I couldn't find the item that I wanted. More so because my first impression was that of an employee sitting right outside the door on the concrete smoking a cigarette. At first I wondered if he was a bum sitting out there. But then I seen that he was wearing a name tag. I'm sure they have a back area loading dock area where he could've smoked instead. Otherwise he should've went and sat in his car and smoke. I didn't get greeted as I walked into the store but while I was looking for my paper punch Darlene came and asked me if she could help me find anything. So I did get customer service while I was in the store even though I didn't buy anything. I don't come here often because most of the office supplies that I need I can either buy online or at a store that's not so expensive. In the past I haven't gotten very good service at this Staples location. They don't normally have very much staff on hand but they also aren't very busy. Prices don't seem as competitive as if you buy items online or at stores like Walmart or target. I honestly don't see the Staples chain lasting for very many more years.

There were about 5-6 of us waiting in line to return something to Amazon. One of the workers said…read moresomeone should be with us shortly at least twice. There was no one at check out, one over in the customer service area and one other person ignoring us with her back turned in that area. A couple people were frustrated with the long wait time (20-30 mins) and left. A worker walked by us (same one that was ignoring us) and we asked if someone was going to help us with our Amazon returns. She rudly said "Amazon is closed today" we just haven't taken down the sign yet. We asked if she could help us and she gave us a stiff "no, Amazon returns is closed". Someone asked if we could speak to a mananger and she said "I am the manger!" Haven't been back there since.