Much improved! Smart new layout and much faster experience, I was very pleasantly surprisedread more

I have been to this UPS Store many times over the past few years whenever I am in the business…read moredistrict of Miami Beach. It is conveniently located in the heart of MB. The staff here have always been welcoming and helpful. The store is kept clean and nicely organized. They are up to date with mailing supplies for their customers. They have mailboxes for customers to rent. There is street parking and a small parking area by the side of the building. Parking in Miami Beach is always a challenge. This time there was a huge sign out front that they are moving around the corner onto busy 41st Street. I didnt see a date when this is happening and forgot to ask them. I wish them continued success.

CRAZYYYY. They charge drop off fee $10 for what?! How its even possible. Staff is very nice but the…read morecorporate should do something

This location charges a drop off fee even with prepaid postage. I've never heard of such a thing…read morebut apparently centers located within a hotel can do this? Typical Miami Beach.

I visited this office several times and unfortunately had a very disappointing experience…read more The manager, Eric Manco, repeatedly charged me for expedited shipping services even though I specifically requested the least expensive mailing option, such as First-Class Mail or standard package service. Before completing the transaction, I asked for confirmation that the quoted price was the cheapest available, and I was told it was. Later, I discovered that I had been charged for a more expensive service. When I called on June 15, 2026, to ask why the pricing options were not explained more clearly, the conversation quickly became unprofessional. Instead of addressing my concerns, Eric raised his voice and told me that this was a private company and that if I did not like the prices, I should "go to the post office and wait in line." I found both the pricing practices and the customer service unacceptable. Transparency, honesty, and professionalism are important qualities in any business, and unfortunately, I did not experience them here. As a result, I will not be returning, and I cannot recommend this office to friends or family.

Erick make the difference, he is kind, competent and patient.office is small, but line is fast, he…read morealways helps

I sent, via FedEx, a bow to the Loews Hotel where I was staying while in Miami…read more It cost me $75 to send the box. Then when I went to pick it up at the FEDEX shop located in the Loews Hotel, they charged me a $25 package handling fee! WTF! What a scam!!! Isn't "handling packages" the primary business of FedEx!?!?

I came today to send back a fedex envelope and I am being asked by Geo the lady at the desk for a…read more... $10 fee to process !!!! LOL She said because it's part of the hotel people have to pay $10 even if they have a shipping label. That's a SCAM. Don't go there.

We were in the neighborhood and it was convenient to drop off packages here. I was greeted very…read morenicely and helped with my packages. The store is clean, well organized and tidy. They offer the usual services as all the other UPS stores do. It wasn't busy when I went in so things went smoothly and quickly. It is street parking here in Miami Beach. I would return here again in the future.

Great location, they're always super helpful and really fast. I always come here for my returns, I…read morelove how convenient this location is. Even if there's a long line of people at peak times (like the middle of the day), it'll move fast! Will keep coming here!

This South Beach location is easy to get to and we were able to park right in front of it…read more It was busy inside but it didn't matter to me because they have a self service unit called Shop and Go for customers returning packages. It's very easy to use and there are no lines. You are close enough to the staff if you have a question. I was in and out in minutes.

Super easy. Great service they were attentive to the needs of our request .. they made sure all…read morewas accomplished to meet the requirements

Oscar and the entire UPS Store staff provide the highest-level of customer service. The store is…read moreclean and stocked with everything you need to ship items. I highly recommend you use this UPS Store for all of your shipping needs!

A line literally out the door. One employee working and 2 employees sitting around in the back on…read moretheir break. This is the dirtiest and worst customer service story I think I have ever seen. Definitely going to FedEx or literally anywhere else next time.

This place is great! Super efficient and friendly. And they are a convenient all in one shipping…read morestop. I'm new to Miami and after several laborious experiences in other places was very pleased to find Postal Plus where everything seems to go easy and smooth and the staff clearly is happy to help. Such a relief!

I was in need of a convenient and local post office to ship some materials overseas and not wanting…read moreto schlep across town, I walked to the next-door post office. Jose was busy taping up boxes of shipments, but when he saw me come in, I got that old-fashioned, small town greeting you seldom find at a US post office! He ran the prices for me on all the different carriers (UPS, FedEx and DHL) and ultimately advised to go with DHL since it was the cheapest. I then gave him a bigger package to get to London and he insisted I contact FedEx directly and try to ship it back as a "rejected package," otherwise, he noted, "it'll cost $160 to ship regularly from here." I really appreciated his honesty and the fact that he wasn't trying to up-sell me. Next time I'm looking to ship, Postal Plus will be my go to stop. They also offer PO Boxes, faxing, and boxes (for moving!).

Called this place on new year's day and the owner opened up just for us. Would highly recommend…read morethis shop!

David and One Stop Shop are the absolute best in the business. They are professional, punctual and…read morethorough. Top notch.

I stopped by early in the morning this week. Street parking was available. I walked in, saw 2…read moreemployees behind the desk with their heads down looking busy. There were no other customers but for me. They never looked up at me nor said a word. Very strange. So I went to their Ship and Go desk and handled my own return package and left. I do like their early hours of 8:00 am so I probably will be back again. The store is clean and neat.

This Fedex location has been able to save the day in a pinch on multipe occasions. Whether it's a…read morequick print job or making sure a package is sent out on time, I'm always able to get in and out of the store within 10-15 minutes. The staff is always friendly, helpful and greets you with a smile on their face. I also appreciate their supply of packing and stationary materials that I sometimes need to grab on the go!