Erick make the difference, he is kind, competent and patient.office is small, but line is fast, he…read morealways helps

Always helpful and friendly. Such a different tone than going to a regular USPS/USP place lol…read more He also gives my pups treats, so extra plus !! :P

Very nice manager Raoul is great polite and very helpful always…read more He is the best manager ever honestly I never had a bad experience there and I'm a long time customer

I have been to this UPS Store many times over the past few years whenever I am in the business…read moredistrict of Miami Beach. It is conveniently located in the heart of MB. The staff here have always been welcoming and helpful. The store is kept clean and nicely organized. They are up to date with mailing supplies for their customers. They have mailboxes for customers to rent. There is street parking and a small parking area by the side of the building. Parking in Miami Beach is always a challenge. This time there was a huge sign out front that they are moving around the corner onto busy 41st Street. I didnt see a date when this is happening and forgot to ask them. I wish them continued success.

I had to stop in quickly to drop off an Amazon return! Parking can be a little tricky if you need…read moreto come here for more than a couple of minutes, but there is about two spots available right in front (and maybe one more if you're just looking to drop something off). It was empty when I arrived, but the employee was at the front so I was in and out. I let her know why I was there, she asked me if I wanted a receipt, scanned my package and that was it! I took a look around and the store is organized, although they don't really have many things available for purchase. The lady who helped me was friendly, so that was a plus. Other than parking, you should have a good experience here!

We were in the neighborhood and it was convenient to drop off packages here. I was greeted very…read morenicely and helped with my packages. The store is clean, well organized and tidy. They offer the usual services as all the other UPS stores do. It wasn't busy when I went in so things went smoothly and quickly. It is street parking here in Miami Beach. I would return here again in the future.

A line literally out the door. One employee working and 2 employees sitting around in the back on…read moretheir break. This is the dirtiest and worst customer service story I think I have ever seen. Definitely going to FedEx or literally anywhere else next time.

This is my go-to UPS store for shipping packages and Amazon returns because everything goes…read moresmoothly here. The staff are great, very helpful and knowledgeable. The store is arranged very well and is always neat and clean. Parking is in their lot or on the street and generally easy to access either.

I made an appointment to have my fingerprints done. There was plenty of availability. I even showed…read moreup ten minutes early, and they immediately accommodated me. I appreciated the punctuality. It was quick and the person who did it was friendly.

I was just here for fingerprinting. The service was good, they were fast and for a good price.read more

The employee Gustavo was a delight. He made me feel like I'm special. This place has amazing…read moreservice.

I sent a package and cost me well over $150.00 and was promised 3-5 days delivery it's been weeks…read moreand it never got there. They don't answer their phone when you call either. So there is no way to claim. On top of it they were rude and unhelpful when I had to seek shelter inside their store when one of their Amazon and USPS delivery people gaslighted me yelling at me when I asked the USPS driver to please move her (illegally parked) white unmarked vehicle from behind my parked car so I could get out. Suddenly The Amazon worker rushed out of her truck and over to me. I had gotten out to ask the USPS driver after three times to please move and then I decided to get the ID of the vehicle as that was my only recourse. The Amazon worker rushed at me saying I was harassing the USPS driver. I moved quickly into my car for safety but she followed me and she banged on my glass screaming at me "what is wrong with you white people" They Karenized me gaslighting the situation when they were being aggressive. When I ducked into their store to ask them to please get their delivery people off of me they told me I had to leave that it was "too loud" instead one of them went outside to chat with the Amazon worker and smiled as he left the store to talk to her I felt threatened so instead I called 911 as the Amazon worker was outside the shop not letting me leave. I will never set foot in this place again. They work with bullies and thugs. Meanwhile I was late to work and the cops did nothing either. Never set foot in this bizarre palace again - and I escalated the situation to Amazon, because this shop did nothing to palliate that the drivers that work with them bully their customers and they don't care that they block traffic for their purposes

Brief wait. Competent staff. Location is challenging. Parking is difficult. For whatever reason,…read moretheir WiFi doesn't seem to work for customers, so you have to stand outside and hold your phone up in the air to pull up whatever you're trying to use from your device.

This store is a JOKE. I already paid for labels and they wanna me pay for each of my package $7 on…read moretop . This is ridiculous. Just close this store .

Really convenient shipping location! It's open longer than anywhere I needed to ship (USPS, UPS,…read moreFedEx) and was quick. I've only used for prepaid shipping so everything was smooth and shipped the same day!

This is probably a fine business in its own right, but I'm giving this place 5 stars because (A)…read moreThey were there when I needed help getting out of a bind and (B) They basically opened up their store more than 2 hours after they normally close, just to take care of me. I found out at about 8:15 p.m. on a Tuesday that I needed to pack and ship a package. I was leaving on business very early the next morning and would be gone for several days, so I needed to get this shipped that evening. Even the post offices that stay open late close by 6 so that was out, FedEx/Kinkos was out because I don't have an extra testicle, which is what it would've cost to ship this heavy box using FedEx, so my only hope was to find a store that ships packages via UPS or USPS. I remember seeing this place along US1 in the plaza where TGI Fridays and Pier 1 Imports are located. I boxed everything up and headed out, hoping they were open (I couldn't remember the name of the place and couldn't find them in the few Google searches I did, so I couldn't call ahead). I arrived just after 9, the "OPEN" sign was still lit, and the door was unlocked. I walked in, thinking that maybe they were supposed to close at 9. I saw 2 people (the owners I think) in the back, and a chain gate was pulled 1/2 way across the hallway between the front of the business and the area where the sales counter is located. I asked if they were still open and pointed toward the "OPEN" sign that was still lit up. The man looked up and said "We close at 7 on weekdays". I asked if he could help me out, and I nicely explained again that I stopped because his open sign was still on. He smiled and said "You can come in". The woman who was working there was friendly and took care of me quickly, and because of their kindness I could relax knowing that these things were shipped before I left the next morning. That's customer service at its best! As far as the store, they sell boxes, tape and packaging products, they can ship via UPS, USPS and FedEx and they also sell stamps. I also believe you can drop items off to them and they will package them up for you and ship them. The next time I need shipping supplies or need to ship items, I'll be coming here for sure; They've earned my business. Come to think of it, I think I'll also send them one of the "You've been Yelped" cards as well!

efficient and price-quality cpmpetitive opening hours…read moreextended a plus . . ......,

Very helpful with big printing project. Everyone working there was very nice and the owner…read morepersonally helped me figure out sizing etc.

An average UPS store. The staff are nice but there are usually too few of them. Thus, the wait is…read moreoften long.

Our favorite location for shipping, printing, and copying. The staff is invariably friendly,…read moreefficient, and helpful - and patient, even when I am fumbling with my documents and the copier. Terrific customer service!