DO NOT SKATE HERE--THIS PLACE IS DANGEROUS AND DOES NOT CARE ABOUT YOUR SAFETY…read more
I am writing this review so NO ONE ELSE has to go through what I did. What should have been a fun day turned into a life-changing injury because of this skating rink's NEGLIGENCE. December 28th changed my life forever
I suffered a severe ankle injury at this rink when children--who were NOT supposed to be playing tag--knocked me over. I landed on my ankle in unbearable pain, unable to move. Instead of helping, the staff:
Yelled at me to stop moving my leg while I was visibly struggling in pain.
Did NOT provide ice, elevation, or any first aid--absolutely NOTHING.
Wheeled me off the floor in a COMPUTER CHAIR and left me there like I was a problem, instead of a human in distress.
Ignored the fact that their own rules were broken and refused to take responsibility.
Made me fill out an incident report, yet acted like they couldn't care less about my injury.
I was left there, completely unattended, until an ambulance arrived.
This Injury Changed My Life.
After being abandoned by the skating rink staff, I was taken to the ER, where I received even more negligent treatment. Due to how poorly everything was handled, I later found out that I needed surgery to have plates and screws placed in my ankle.
I am now out of work for 6-12 months, struggling financially, and dealing with both physical and emotional pain that could have been avoided if this skating rink actually enforced safety rules.
It Gets Even Worse.
When I needed a copy of my incident report for my injury, I couldn't drive because of my surgery, so my friend went to pick it up for me. Instead of being professional, the staff gave them an attitude, were rude, and acted completely dismissive.
They made it clear they do not care about injured customers.
This Place is a Public Safety Hazard.
Since my accident, I've learned that this skating rink has a history of unsafe conditions, injuries, and complaints, yet they continue to take money without making ANY improvements.
They refuse to enforce safety rules, do not offer medical assistance when someone gets hurt, and treat injured customers like an inconvenience. If this place keeps operating like this, it's only a matter of time before someone else gets seriously injured AGAIN --or worse.
DO NOT BRING YOUR FAMILY HERE.
If you or your child gets injured, expect:
ZERO help.
ZERO accountability.
ZERO professionalism.
This rink needs to be investigated, shut down, or completely reformed before more people get hurt.
If you value your safety, go somewhere else. I will NEVER return to this rink, and I urge others to stay FAR away.
#Unsafe #Negligence #HorribleService #DoBetter #SkatingRinkDisaster #BoycottThisPlace