Had a very bad experience. They don't care they only care of getting the cab full. They are super SLOW and RUDE! Unfortunately this is the only taxi company on post. The first comment i see of Nate S all that is true and Joe P comment happend to me to. read more

Would give it 0 stars if I could. When I get in the cab they were on their way to give somebody back five dollars that they owed him when he came out he was belligerent and drunk and yelled at them. He said remember me! I asked him if they could drop me off at him he's credit Union first but they said they had to go to Adams Street. So then we went to infuse credit Union and it said it's at Dollar a minute wait time I said okay and I paid them $7 then I had to go to Price cutter which is 1,000 ft away to get a money order and they said I need to drop you off or do you want me to wait I said you can drop me off and they said thank you and when we got there they said it is $7 for the bank and $5 for here and I looked up and said it's a thousand feet I can still see the bank and they said they don't care it got very rude and said it's $5 to stop and I said well I wish you would have said that before you drove me over here cuz I could have walked and say five dollars. They knew I'd never use them and did not know that it was $5 a stop and she should have said that instead of calling me out of five so after I got out of there I called them before I had even checked out to make sure they would be there after waiting 15 minutes and no one showed I called route 66 they came immediately and on my way home to pick up my daughter from the bus of which I could not miss gray call me back himself and said where are you I said I could not wait any longer now this is 20 min later and he got extremely rude and said well you didn't call and cancel that I'll be at five dollar no-show charge and we will collect. And then hung up. Would not use this service ever again. They had pitched to me in the car and on the phone that they are different than other cab companies and treat people right...ya down right awful. Rudest family run cab company his sister and him (grey) and their mom or it's is wife. It's no wonder that guy treated them that way. I'm not saying anyone deserves to be treated poorly but, maybe so e people reap what they sew. Lebanon small town and if they keep treating people that way they won't have a business and they recently just got back into business after closing now I know why. $5 a stop children under a year are free but if you have a child other than that it's $3 a head. Also it's $5 per stop per person even if it's not their stop and they just are riding with you to go someplace else. So that's $5 to go to the store for you and your friend and if you're going out of town they charge you $5 initially and then by the mile. Which I have no idea what that is because if they're charging a dollar a minute then I can't imagine what that might cost. You're better off spending your money on a psychic hotline or a sex hotline use route 66cabs it's 7 bucks but they don't charge wait time and are awesome drivers that tell you if they are ganna be late or how long it will be before they get there. They don't charge anything for your children either They are free. Grey should change his name from grey's taxi service to grey's taxu service. So rude..and misleading. read more

This cab company is all about the money. If the destination doesn't favor the driver they refuse to take you.

First let me say to all of the veterans driving... Thank you for all you have done for our country. The service is 24 hours. Awesome The drivers are professional. The dispatchers are extremely knowledgeable. They can even tell you if buses are running late. The fair is super cheap especially on base $2.00!!!!!!!!!!! To anywhere on base! Thank you for making it easy for us to get around to see our daughter graduate boot camp. read more

Literally the worse taxi company I've dealt with ever. Sometimes the phone just rings and no one answered then you call back and it's busy, then when you finally get a taxi it takes sometimes about 30 mins for it to reach you read more

Great service. Low transparent pricing, safe drivers and friendly customer service. Always a good experience.

I originally called for a Taxi Cab at 12:13am. After 20 mins, I called to ask how much longer it would take, they responded with "She is at the Gate, she's on the way..." At 12:53, I called again asking for an update, I get "she is 5 minutes away". Finally at 1:03am (50 minutes from when I called) I get picked up. I was only 7 minutes from their location and I find it to be in bad customer service to have a patron wait for over 30 minutes for a 7 minute cab ride. I would have at least appreciated some sort of call to notify me of a delay. This experience continues to affirm my support for the expansion of alternative options like Uber or Lyft to more and more locations across the US. This may have been an isolated incident, however it provides more insight than the other, absurd post. read more

So far I have had a wonderful experience with post cab from the drivers to the dispatchers. The cab is on time. I took the Grey hound to Saint Roberts that was 3am in the morning post cab was at the Greyhound station within 2 to 3 mins to take me to my destination. read more

I personally had a pretty great service experience. You're able to call for the cab and they'll be there where you are in a few minutes. Or call ahead for the morning or later. You will likely have to share with other people though so whichever cab has room for however many people. Fee is usually $8 a ride. Met 4 very nice drivers. One time the phone did ring for a long time and I understand during FLW graduation they're very busy but it's a way to get around the base and to/from. So I hope service is like this for most people. read more

Absolutely the slowest cab company around. I waited over an hour for a cab and was late for work. Then driver told me that it was my fault and I should call more than an hour in advance. Ridiculous. read more

I am Sure glad they have cabs out here working over the holidays! They took 2 of us to St. Louis airport so we could get home to our families for the holidays and the driver was a retired school teacher! Very friendly and talked to us all the way there read more

They care about getting a full cab more than they care about getting you where you need to go. There's a balance in that equation, and they just don't give a shit. They'd sooner drive you around FLW than take you where you need to go. Some drivers are nice but most just don't seem to care. Unfortunately theyve got the FLW contract so they're the only ones authorized to pick up on post. read more

I usually had to wait 20 minutes for a cab which is fine. But of course when I am dropping my soldier off and not gonna be able to see him again for 5-6 months they show up in 5 minutes. So we try to say our goodbyes really quick took a max of 2 minutes and the driver was on the intercom telling everyone about it. They were talking crap about me over the intercom for 2 minutes after I got in saying how they should "charge me extra for pda" (for hugging and 2 quick kisses). Had to drive with a completely full car so I was in the front middle seat completely squished. Disappointed to say the least. They should treat their customers with more respect especially when they don't know what's going on in their life. I know they probably didn't know I was leaving him for that long of a time but still, if they were leaving their spouse for half a year I would hope they would act the same way as me. Also charged me full price even though I rode with a completely full car. read more

This cab company is so terrible I actually took the time and downloaded the app to say how awful they are. NEVER COME IN TIMELY MANNER. They are a MONOPOLY. Don't care about customer service read more