I am writing this review on behalf of the staff at this location. The teachers are so wonderful and…read morecaring. The office staff is always accommodating and friendly.
Unfortunately, we have noticed that staff members, including one of our favorite instructors have left and are planning on leaving their employment at this location. I have learned that this is not because of the job itself, but because of the conduct and behavior of the owner whom I shall refer to as "B"
"B" does not seem to value his staff in the way we, the customers, do. It is my understanding that he is often rude, dismissive, abrupt, and insensitive to staff. I have also learned that there is hardly a staff member at the school that has not been brought to tears by the words of 'B"
I have personally observed some of his interactions with staff, and was horrified that they would be spoken to in the manner that he did.
This type of business relies on their staff, specifically their teachers. Without them, there is no business. I am quite concerned that there will be a continued turnover, which will have a direct negative impact on the students at the school, including my son.
I know that this is a family owned and operated business. I have great respect for the Callan family. Unfortunately "B" is risking their good reputation, and I truly hope someone in the family business can step in and change the course such that the staff be treated as they deserve.
I know that many families, mine included, will follow our child's instructor if they should leave this location.
This 5 star rating is only because of the employees.