Awesome place to get your bikes while in Tulum! They were friendly and had good prices -read more

They ruined my Christmas! I rented and prepaid for a couple of bikes here, and when I went to pick…read morethem up, the place was closed. Also, they moved from the location they used to be at, which was very inconvenient and deceptive because they don't tell you until you pay for the bikes. Finally, they never answered my texts, emails, or calls. Skip this place altogether!

This sweet little gem, gives you the local feel. They will go out of their way to accommodate your…read moreneeds, they even have a couple kids bikes. And when you're done there is a local artist there with their beautiful work too!

Casa Cenote/Carwash…read more Rubi is such a great Dive guide/instructor. He provides a clear briefing about the dive plan, site orientation and points out local marine life - Pancho, the resident croc. He is able to make sure everyone is safe and is able to adapt to the group's needs and skill level and personal limits. His hand signals clear and consistent and he checks in frequently. Felt very safe and well-cared for. Even my husband said he had a great time, which says a lot. Thank you so much Rubi!!! He also gave us some local food spots that were also excellent. Would go and dive with Flying Fish again. Jamie is also very accomodating!

Score: -Convenience: 10/10…read more-Price: 10/10 -Quality: 10/10 I rented my bikes with Jamie and he was nothing but awesome. His prices were extremely reasonable and he even delivered/picked them up after time expiration. They came with locks and were easy to use. Baskets were located at the front of the bike and I can't tell you enough how helpful it was to have a place to store items while on the go. I truly feel like any other competition does not stand a chance for how easy and convenient it was to rent with Jamie. I can't thank him enough!

Unsafe bikes and rude staff, slight altercation with one of the shop workers. Almost had to get the…read morepolice involved. Just be extremely careful when renting due to the strict refund policy.

My family group of 7 adults + 2 babies rented Ebike's from Barbel. The two babies were promptly…read moreprovided with baby seats. The bikes worked perfectly and made our stay in Tulum so much more fun. We could just walk out the door and get anywhere we wanted. We were provided with reliable batteries, chargers and detailed instructions for use. The staff person (and her teenage daughter) were just delightful and provided 5-star service. The trouble shooting tips were exactly what we needed to hear to keep the wheels rolling. And the big baskets on the front were so useful. I would highly recommend Barbel Bikes for EBike snd scooter rental while in Tulum. Perfect in every way!

This rental place was right next to our hotel, so naturally we went for it. $100 for a full day's…read morerental got us from Centro to the ruins, and over to Cenote Calaveras on a hot day, with no problems. They keep a driver's license as collateral instead of charging a deposit. Bikes are equipped with baskets and locks. We noticed it was a bit cheaper than other rentals we saw. I'd rent from them again.

Unless you want to come back here multiple times as we had to, DO NOT RENT FROM HERE! We rented two…read morebikes for one week and had to return 4 times! Our seat broke, twice. On one, the wheel buckled and the mudguard had been jury rigged with paper shoved in it so the bike broke 2 miles out from town and my boyfriend RAN the whole way back with the bike to get it fixed before they closed at 7pm. The next day, the other bike got a flat tire and he had to run almost the whole way back from the beach. AGAIN. Unlike Ola bike, they do not come help you if something breaks. We both went through multiple bikes in one week and they were all garbage. It got to the point we stopped bothering to go back. Ended up with one bike that was too small and had a kickstand that fell down going over every bump (dangerous) and one that had broken handle bars (weren't secure and couldn't be tightened with wrench)We weren't expecting much, but bikes that function and safely and relatively comfortably got us from Tulum town to the beach. Apparently that was too much to ask for. We made the most of it and it turned into a fun joke/ challenge for us, but the business owner should be ashamed. Do not rent here. We chose it because it was close to us despite having only one review. Don't let our mistake be yours.

Best bike rentals in Playa Del Carmen! Amazing service and the fairest prices we found. Ian is the…read moreowner and he's the best. Fantastic communication! Ian responded to my WhatsApp inquiry within a few minutes, delivered our bicycles to us and picked them up when we were finished for no extra charge! This is the only bike rental place in playa that offered such quick friendly service and also the only company who offers discounted rates for longer term rentals. 4-7 days is only $35 and it goes down from there if you're looking for more than week. The bikes were comfy beach cruisers with baskets. Super convenient all around. Thanks Ian!! Ps i saw another review on this yelp page saying the business was closed which isn't true at all. I'm glad i double checked :)

Cool Owner , very responsible! Solid bike to get around Playa . Best way to drive around Plata !read more

I am pretty sure this business is great to rent from when everything goes smoothly. They have solid…read moreratings across a few rating websites. They were very responsive to my emails when I was setting up our rental for the day our cruise ship was to be in port, and the price and selection of bikes are excellent. We were looking forward to our experience on Cozumel that day. Unfortunately the Coronavirus or COVID19 or whatever you know it as lumbered into our path. The group of over 100 people we were cruising with on MSC decided to postpone the cruise because of the threat of the virus, and we did also, since the main reason we were going was to be with this group. We also heard that MSC was going to cancel the entire cruise, though they didn't in the end. Anyway, I emailed Rent a bike 8 days ahead to let them know our group was canceling the trip. I didn't hear back from them until the scheduled day of the ride when someone called and asked why we weren't there to get our bikes. I told her about my email and the canceled trip, but I don't think she understood between our two accents. (Funnily enough, we were riding our bikes locally when she called!) When I got home I emailed them again, forwarding my previous email, but I still haven't gotten a response. Perhaps that email address only works until the rental is paid for. I suspect I have lost the money I paid. It is partly my fault - hence the three stars - but I can't recommend them in case something goes wrong for you and I will have to find something else for us to do if and when the trip is rescheduled.

Excellent service. They have a good selection of high quality bikes at good prices. They will…read moreinclude tools, helmets, locks or pedals if you need them. We rented a Specialized Roubaix and a Cervelo TT bike for one day. They delivered and picked up the bikes at our hotel. They were very punctual. Their reservation system is practical and easy to use, and they are very responsive via email or WhatsApp. The bikes were in very good shape, just a couple of scratches. The crankset was pristine. Payments are done via PayPal. The island of Cozumel is a great place to ride. There is a 40-mile-long two-lane bike path that goes around the island. The bike path is wide and safe and in pretty good condition. About 30 miles of the path are along the gorgeous Caribbean Sea. There are lots of virgin or slightly developed beaches along the ride where you can stop for a swim. You will also find places to eat or drink water every 5-10 miles. It's a great experience, we'll definitely come back and recommend this trip and Rent a Bike Cozumel to all our friends.