Omg, lazy staff. Only two guys (1) white & (1) black in departure both equally lazy.
I walked up both on cell phones, no one else in the line.
Barely, looked up, so I went to the white guy then he scolded me that other line was for Special guest.
Ok, but I need service.
Then we went back & forth about checkin bag. I told him my gf coming into Canada had same size bag & she carried it on along with 20 other people I saw,
Canadian side is not helpful, or friendly.
My ticket should've said disability on it, but I was told to lift bag & put on lift twice. Desk clerk never asked if I needed wheelchair assistance, or helped w/ bag. I can walk on sometimes, but bc of spinal damage legs goes numb & I can't use them. So, if ur permanently wheelchair bound & need Porter Airlines assistance take another Airline like United or AA who will help u from point A to B.
Rude desk check-in clerk didn't even greet me well from the start, so I didn't want to continue the rude banter in pain.
Leaving Newark International AirPort we had a Delay bc of Thunder storms & all customers had to book a hotel til next day interrupting our plans.
So, on departure from Canada on a sunny day, I thought it should've been easy peasy, but such attitude.
To my surprise, The American side was soooo helpful & nice. I thought the French side would've been better. No!
It was my 1st trip on Porter Airlines, but I think it will be my last. read more