**Urgent - Do NOT Buy Flowers from This Florist**do not even deserve 1 star…read more I am writing to express my extreme disappointment with my recent experience at this florist. I made the mistake of ordering an arrangement online, specifically the "Exotic Premium" flowers, and what I received was a far cry from what was advertised. Upon arrival to pick up my order, I was immediately struck by how different the actual flowers were compared to the picture displayed online. I have attached both images for reference--the online representation and the sad reality of what I received. When I mentioned to the florist that the arrangement did not look like what was pictured online, she informed me that they were out of the flowers shown. To add insult to injury, after I walked out with my flowers and sat in my car, the florist came outside to ask if I would like to add some white FLOWERS & carnation flowers to the arrangement. These additions do not match at all with what was supposed to be a tropical-themed arrangement, and it only highlighted the inconsistency of what I received. This arrangement was meant for my grandmother, and I can't convey just how important it was to have a beautiful bouquet. The florist's failure to inform me about any substitutions or changes ahead of time is not only frustrating but also inconsiderate. When spending $140 on flowers, I expect to receive something that at least resembles what was promised. Instead, I walked away feeling angry and let down. I urge anyone considering purchasing from this florist to think twice. Save your money and look elsewhere for a service that values their customers and delivers what they advertise.

I stopped to get one dozen roses no vase and no greenery just the roses. $67.55. The employees were…read morevery friendly and I'm ok with this price because it's a local flower shop and we need to support our local businesses

Ordered flowers for my daughter 32nd birthday. Beyond gorgeous and excellent customer service…read more Thank you so very much

Great service, beautiful flowers! My boss loved his gift for boss's day! Very easy to order online…read moreand just go pick up.

It's not even Halloween but this place is decked out for Christmas. Awesome decorations and it…read moresmells just so Christmasy inside. Worker was super nice too.

Submitted 3 areas of damaged item. Given as a Hostess gift. Called in yesterday to pay and picked…read moreup shortly afterwards. Absolutely shocked that the sales lady allowed a damaged item to be sold and given as a gift. Today, Saturday at 3:30 went to their store after calling multiple times which was unanswered to return. Door signage posted a 2:00 closing, but internet shows a 4:00 closing time. Nor, does their line have a voice mail. Very unhappy will never purchase another item without looking at it. Hostess will need to return item. Can't believe based on the 3 photos the store finds it acceptable to display and sell. Thought the store had higher standards.

This was my second time ordering from this florist in the past 6 months. Both funerals for family…read more It's very difficult ordering flowers and/or plants for a loved one that has passed. This florist, on both occasions, has made it an effortless process and I am very pleased with them on all counts. The first order was 2 large plants. One an extra large peace lily and the other one a large Ivy. They were beautiful and huge. They put exactly what I wanted on the card and they were delivered on time. The second order a few days ago was a large peace lily and a flower arrangement of their choice. She was very honest with me and let me know that there were running short on flowers due to several funerals at the same time, one being my family member where multiple people had placed orders. I knew from the time before that I could trust them and told them to do whatever they wanted in love for my dear family member and to make it extra large and beautiful. That is exactly what they did. Just beautiful. I can't thank them enough and will be ordering from them again anytime I need flowers or plants in their service area.

Basically, 1/3 of all reviews are negative. Count em' The…read morenegative reviews experienced was the same as mine. At least the florist is consistent. When, I called to complain I was shamed for leaving a negative review, instead of first calling them. I thought the retailer should be the one calling me. Especially since I was clear that the bouquet had to include the orchids. Yet I was the one who is remiss in giving a review? Feeling shamed, I revised my review, to a 5 star, which was not honest. After, my dear, sweet cousin, who is 72, and very ill also lied to me, telling me the bouquet is beautiful. Then when I told her I complained she thanked me, and told me she was sorry for lying to me. Sorry here, sorry there. Sorry everywhere. There. This is at least honest now. Sorry, not sorry. Repenting after being shamed by the florist, telling God I'm sorry, and sorry to the florist too. Then, I had to return to God, once again for lying and giving a glowing review. I am one sorry sucker, but boy did I ever get sucker punched, I wonder if God is as cross-eyed, and dizzy as me now. Signed, Too darned old for this stuff.

Amazing people with plant knowledge. It's the hidding gem…read moreof Kingwood. Healthy plants and flowers.

Warrens is good with their selections and quality of plants however they are pricey on a number of…read moreitems. The staff are just the wonderful part of my shopping experience as they are eager to help customers. At 70+ with a bad back it is a tremendous help on the large bagged items. The guys are eager to load the car for me. However, on bagged soil amendments they tend to be water logged most of the time and, therefore they should consider building a warehouse to keep the bags out of the elements.

Sent a same-day birthday arrangement and it was beautiful. I ordered online and team was very…read moreaccommodating.

I found myself needing an emergency delivery after finding out my sister's employer didn't do…read moreanything for her birthday the previous day (everyone always gets flowers for their birthdays). So after researching florists near my sister's office, I selected Whisky Wallflower. I based my decision on the unique arrangements and pricing. Brittany helped me pick out a beautiful arrangement and had it delivered early afternoon...early enough to rub it in the faces of those who snubbed my sister (sadly, it was deliberate). When I saw the pictures, I had to upgrade my description from beautiful to stellar. I will definitely use Whiskey Wallflower again.

My wife and daughter found the perfect purple roses for our granddaughter's graduation at this…read moreflorist. They were able to order them and pick them up on the same day, one day before the graduation.

Very late review Like 6 months, but this shop did my dads casket spray it was beautiful( plain…read morewhite) was delivered to the funeral home on time. The man who answer the phone was very sympathetic and gave me his condolences a few times. It was nice with one less thing to worry about while grieving! Thank you so much this place will be my go to for flowers from now on!

Huge arrangement from Top Florist was sent from Houston friend . Gigantic arrangement with all my…read morefave flowers- lasted for weeks! Stunning arrangement was the largest and best received here! The driver offered to take photo when he saw my phone in hand. His photo is one of my best! I use it repeatedly and recommend Top Florist as one of the best available anywhere in this area! Wow!

Our family friend's birthday is Jan. 1st! And given that this day is a holiday getting flowers…read moredelivered on her birthday was a pipe dream at best! I called and spoke with someone at the florist and they confirmed they would deliver on New Year's Day and they did! I am elated and so was my recipient! Thanks guys for making her day so much more special! And the arrangement was beautiful!!! Great job and I will use these guys again!!! Many many thanks

I needed flowers for a store opening and Nga was so helpful and delivered a beautiful arrangement…read more Their service and quality was amazing. I would definitely recommend!

Rude white female cashier with glasses that was nice to the white guy before us but rude to us…read moreLatinos. Lacks customer service skills and is passively aggressive. No greeting either and if you pay cash she wont give your change back either. I had to call manager because she wouldn't. Manager didn't know what to do. I said how about her apologize for a start. She needs to be fired with the rude and condescending mouth she has. I've been shopping here for over 10 years and today was the last. Incompetent employees

Don't go to any of their locations. Just a bad business. Return policy is non existent.read more