Stay far away from Barlow's. Last August I spent 4k on a new water heater. This July I started…read morehaving problems. Thinking I had a warranty I called them. Sent hugh out, he was so busy looking at my tits and rubbing up on me, he knocked a plant off my porch, broke my plant and other ornaments. Then took the door off my water heater, said, nothing was wrong. Put door back on and left. Meanwhile, bending the crap out that. I forgot to mention that my gas bill also jumped out of nowhere, in July! But nothing is wrong. They charged me $116!!!! For what, to be sexually harassed and my property destroyed.
Friday I get home late hear, the water again. Call the office several times, leave messages. Following Monday afternoon, hugh comes out again, does more, this time. Tells me that I don't have a warranty and it's $116 every time he comes out. Wait, what? I was never informed about this. And again for what? There is the consumer protection act, Barlow's was required to tell he about the fees, because I don't have a warranty,bi have the right to have any company come out. Which is exactly what would have done. Luckily I record everything, so I will fe filing complaints with the state, the BBB, and any other agencies that I can.
Sexual assault is never okay, but this, this, is beyond. I guess, that grab 'em by the pussy mentality is alive and well, in Pocatello. Buyers be ware.
*No I'm not fixing mistakes, takes too long to edit. I also tried to post pictures, but they wouldn't load.