very courteous and helpful this is my second car I bought through Drivetime at this location in…read moreWichita Kansas. The staff was excellent. I got special Ethiopian and repeat Customer and a tremendous Toyota Camry. Thank you, Drivetime.

From the time of first contact with this dealership it only took 6 days until we were driving down…read morethe road most of the days were because I lived 135 mi from them and had to wait till a day off. The energy is really high at this dealership they are out the police and will do all they can to make sure you are happy. From greeting you at the door to finishing and walking you through your car excellent experience. If you're looking for a newer model used car this is the place to go

Great experience at CarMax Wichita! We worked with Sales Consultant Vernon Nelson and he was kind…read moreand helpful throughout the entire process. We felt zero pressure from him, which was a stark contrast to another dealership we were working with who pressured us hard and had an attitude when we didn't buy on the spot. Vernon just wanted us to have the best car for us, regardless of whether or not that was from CarMax. They offered us a fair price on both the trade-in and the vehicle purchase itself as well, so no we'd have no hesitations recommending them to others.

DO NOT PURCHASE FROM CARMAX. CARMAX sold me a piece of junk. I purchased a '21 Ram pickup in August…read more2024. By February of '25, I had to have my cam heads and lifters replaced. In May of '25 my entire engine had to be replaced. I then had to have my radio replaced December of '25. CARMAX was not willing to make this situation right. Offered to purchase the vehicle back from me for 3K less than the original asking price and of course did not offer to take care of all the additional fees (7K worth).

My truck already needs a new transmission, less than a year later and under 12,000 miles. They…read moreassured me they check everything and clearly they hadn't. They will also try to sell you insurance while you are waiting and other things. They try to keep you from leaving as well saying that it would cancel the "deal." Never was there a communication about price i asked four times and they all said "we will talk later about that" don't fall for it just walk.

I dont recommend going here to purchase a car. They come off as if they have the best interest of…read morethe customer but once the purchase is complete the customer service sucks!! Bought a car & didnt receive the lock key and they just said I was out of luck when that is something required to remove the wheels off the car! Just one of many things!!!

Service bad and customer service bad…read more My mother-in-law had a service here and items were stolen from the trunk of the car. My dad car Acura 2014 did oil change service was missing his tools from the back of the vehicle. Ps: if you are wondering why i still have oil change service here because its free for first time of purchase. So three times we bought cars here because we love Honda but yes service is bad

Schofield Honda west Wichita: -performed oil change left…read moreoil low on dipstick. (See picture) 7/28/23 And AGAIN 10/4/25! -Got gum on floor of carpet, new car. 7/28/23. -Inquired about oil brand used, it's not OEM Honda oil, it's "Universal". (They charge extra for Honda oil at the Honda dealership). -Kept the car all day, to repair it. Then 7 minutes before closing called and said they didn't have the part needed. Schofield looks clean and professional but they are only mediocre. I wish it wasn't the case. They don't recommend Honda OEM services, they push BG Products to get the kickbacks which of course cost more. They are way overpriced!!

Was in Wichita from out of town and had break noise. They were able to get us in to check it out…read more Excellent work and experience. Great service department!

Ii bought a GMC Yukon from GMC hatchett the service guy was Matt and he did as much as he could so…read morethe problem I am having is the A/C didn't work and we didn't check because we bought it in Winter but heat worked that was good also 2 tire sensors didn't work and the back glass was leaking didn't find that out when it went through the car wash. We also bought a warranty but only covered the A/C. My problem is they sold this yukon to me probably knowing these were not working or leaking they wanted to charge me for the back glass $1100 and the tire sensors $900 GMC warranty covered the A/C thank God so the problem I am having is why didn't the salesperson or Hachett offer to fix it or even discount the charges. Very disappointed with GMC hatchett they just wanted a sell and I was the dummy

Sean did a great job finding our family the perfect car for our needs. He was patient with us, as…read morewe picked out a trade in they just received. Sales manager was also great. I have to say they did one heck if a job, preparing this used car with a great inspection. Getting it right before letting me have it. They fixed 5 other items on the car I did not even know about until later. Fantastic job Sean and CarStoreUSA. I will come back again

(- Zero to be honest) I know this was a used car, I like to get that out the way. I bought a 2015…read moreBuick, under 100 thousand miles. no leaks at the time,very nice car. I haven't had this car for 2months, and just got it tagged, it started leaking oil. Long story short, after taking it to a certified mechanic it has a crack in the cylinder head and the turbo is bad. I took it to another mechanic for a second opinion, and he confirmed. He also said, this is something that couldn't have been missed, and didn't happen overnight, if Car Store did an inspection, it would have been found. Car store prided themselves on doing top of the line inspections, and put the blame on me, that i should have had a mechanic look at it before I bought it, because it was a used car. Are you aware that pre-buyers checks run between $250.00 and $400.00 dollars. I will not buy from this place again. If I didn't take it upon myself to buy a warranty, it would cost me $8000.00 to get this car fixed. I have an an inspector comingin to validate the claim, so Im not out of the woods yet. I am devastated. I advise you not to buy from this place, and if you do, go spend that $250.00 to $400.00 to have a ceritified mechanic look at, and get a warranty. Do not trust their word on the inspection. This is the worst experience of a used car purchase that I have ever had, and I have been around a longtime. You would think of the improved technology we have, things would be better.

I had a wonderful experience with Alex Di Lucca of Land Rover of Wichita. He was extremely helpful…read morefrom start to finish as I was coming in from out of town, so I had a lot of questions and conversations with him prior to the purchase which he was always quick and efficient with. The vehicle I purchased was a trade-in and a couple of interior pieces were missing, and he had them promptly ordered and shipped to me after purchase. The price was also reasonable compared to similar vehicles of the same year and model as I was looking for at other dealerships. It also helps that I LOVE MY NEW VEHICLE!!! 10/10 would recommend this dealership.

I was scammed by Matthew in the sales department. He's trying to steal my gap insurance money. I…read moresold them back my car after a year 9 weeks ago and they still haven't given me back my gap insurance money. He continuously blows me off and responds to questions by text with a "". I would avoid this dealership at all costs

Last but not least, they lost the title. They told us we could come borrow a scooter since ours is…read moreparked, after the tag expired, but never returned our calls. On the day it expired, they finally called us back and told us the bike wouldn't be ready for a few days, the mechanic had already left for the day...it was 80 yesterday, the best day of the year so far, and I was not riding my scooter.