I was quite impressed by the quality and service of this Popeyes location. Things have definitely gotten better since the grand opening and extreme wait times seem to be a thing of the past. They seemed to be much more efficient than my last time here. The drive thru has also been changed up a bit since the grand opening by leading the line down a backstreet instead of thru the parking lot which helps a ton with traffic flow! I also love the variety of items that they offer. I have tried the hot chicken, the chicken fingers, the fish and the shrimp. Oh and I can't forget there po boys and amazing biscuits! Always hot and always delicious. The variety of sides is quite impressive too. Green beans, Mac n cheese, Cajun mashed potatoes, beans and rice, Cajun fries just to name a few. Service has improved a ton. I think they finally ironed out all the employees that were just there for the paycheck. Cedar Rapids was in major need of a hot chicken place and from what I have tasted so far this fills the gap. I would have to choose it over kfc myself. read more

Popeyes Louisiana Kitchen - 2 piece hot chicken with Cajun fries and biscuit - Chicken Wings Near Me - Cedar Rapids, Iowa

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Got a spicy wrap and honey mustard wrap with sauces on the side as well. They got my order wrong, I go in and tell them they gave me the wrong wraps and forgot the sauces, no apologies or accommodations. Gave me the correct wraps, and still forgot my sauces. I said forget it smh. Won't be back! read more

Popeyes Louisiana Kitchen - Chicken Wings Near Me - Cedar Rapids, Iowa

The Popeyes, employees look as though they are xombie, very little care in the world. Talking on the phone mostly and taking forever to get a meal. So dont come hungry. No prepared food, cooking as we speak. Floors are dirty, trash out of the bins. Im the only person in the restaurant and going on an hr. Avoid the cedar rapids Iowa, popeyes like the plague. THE WORST SERVICE I HAVE EVER SEEN! ​ its not even 1830, and they forcing everyone to use the drive through, people are walking ip to a locked door, and people are driving off. Great way to do business Popeyes. read more

I've never had so much chicken with so little meat ever. Where'd they get these chickens? Or were they pigeons? I gave them one last chance, that was the last time. read more

I was in their last Saturday and there was one guy training both the kitchen staff and the cashier .He was so sweet and kind .We had a big order and everything was very good. I was impressed read more

Food was delicious (loved the variety of chicken sandwich flavors). Service was a little slow, but still kind and courteous. Ambiance was clean, but the floors were very slippery read more

Popeyes Louisiana Kitchen - Chicken Wings Near Me - Cedar Rapids, Iowa

I went through the drive-thru, I thought I would try again, and I ordered a side of mac and cheese and the bowl only had about 3 tablespoons of Mac and cheese. It hasn't changed. Disgusting!! read more

Arrived to store on 5/28 at 1035 to pick up a door dash order. Sat in drive thru for quite some time. Then drive up to window and knocked. they told me they were closed. I said I have. Door dash order that needs picked up and your website says 11p. Very rude shaking his head at me, Another person pulled up a few minutes later and was told the same thing read more

it can't be that hard to work at popeyes just disappointing rude people terrible food

closes 30 minutes before listed time. parking lot full of cars and they ignored us in the drive thru and had the doors locked. ridiculous.

Really really overpriced for what it is. Can't say that enough Tastes ok. Stingy on gravy. But value just not there. Staff are friendly read more

Try your best to avoid this Popeyes they took my order to the drive-through. I asked for sweet and spicy sweet and hot sauce for my surf and turf. They did not give me any shrimp sauce. They gave me barbecue sauce instead of the sauce that I wanted and the red beans and rice were water down so they must've been trying to stretch it, wanted me to come back up to exchange my sauces are you fucking nuts? I'm already at home. Why would I want to come back up there and waste gas when he should have just went ahead and took my name and gave me another mail for another time that's what they normally do now I'm with corporate. read more

This location is TERRIBLE! Employees are rude, orders are never correct, AND they don't take online orders or orders from Door Dash.

Rude staff! Won't return' Food was not very good. Greasy and barely warm. Popeye 's in Cedar Rapids

They were not busy when I arrived, and it almost took 30 minutes to get my food. While I waited, I heard some of the workers using the F word several times. The windows are dirty, the door to the men's restroom needs wiped off, and the sink in the men's restroom drains slowly. For what I received, it wasn't worth the $27. Thankfully I didn't have my kids with me to listen to this trash. I will never go back. read more

Went through drive-through to order. Danielle was the ladies name who took my order and handed me all my food. I honestly have to say I have never in my life had such amazing customer service. Our food was phenomenal as well. If I could give 10 stars I would. read more

Health Code Violation 101. Also during COVID! Never take anything back through the window that has already left the building. I was second in line to receive my order. I watched the worker hand a bag of food containing a box to the man. The man in the car hesitated to leave. The drive thru worker came back to check on the man still waiting at the drive thru window. They spoke a few words and then I watched the man hand his bag of food back to the drive thru lady and she brought it back through the window and set it next to her. She then gave the man an entirely different order. It appeared to be just a chicken sandwich with no bag. After witnessing this exchange I could not believe what I just saw. I began to question their food safety and I decided to pull out of the drive thru and leave. I won't be back. read more

We have eaten here several times and enjoyed our meal but today is just pathetic. The first thing is we ordered take-out so we didn't know the condition of our food until we got home. We ordered a chicken strip meal with rice & beans. Normally this is very good but today the rice & beans had a rancid grease taste to it. We got chicken pieces not strips. The coating was hard and dry, as was the chicken. I guess it's easy to throw old chicken in a box for a drive-thru customer since they probably won't drive all the way back to complain. Were going to pick another place closer next time. Sorry but you've lost steady customers. read more

The service at Blairs Ferry Rd is bad. They make you feel like you are bothering them. The staff is rude! They told me it would be a 6 minute wait and to pull over. Then they told me to drive around to the front of the building. I waited for over 15 minutes and finally went inside. The rude lady said did you have the wings and sandwich? I said I paid for 2 sandwiches and 6 wings, the cook said Oh, you had 2 sandwiches?? I asked how in the world does 6 wings cost $18?? She said it's a snack box with a biscuit and that's what they cost. Never again will I go there. The food tasted good but it's not worth the horrible service. read more

Place a mobile order to be picked up, when I arrived I was told wings "were still unthawing" and they could not give me a definitive time when my order would be ready. How is the restaurant open and food is still frozen? I asked if my order could be refunded and was told no. read more

I've only stopped there once. Never again! i ordered a chicken sandwich and it was just soggy chicken nuggets on a stale flat bun. The two "employees " where laughing and dancing while I waited at the drive thru window. No masks,no uniforms,no gloves, and no idea that they where at work.im sure if I had ordered 5 rocks of crack cocaine they would have served me quickly.close the doors before you get sued into bankruptcy. read more

This place is absolutely ridiculous in Cedar Rapids on Blairs Ferry Road. They had me pull around to wait. I was outside 30 minutes for an order that I was told it would take 12 to 15 minutes and then still had to pull around and walk inside to get my order when I was told to pull over to the side and they would bring it out to me, they didn't apologize for the amount of time that I waited or anything. just looked at me funny because I came in of course not smiling because I have been left outside for over 30 minutes. Staff at this location is continuously rude to customers and I honestly have had a bad experience with them on two other occasions, but I've always attempted to give them additional chances yet again they have done nothing but give me more reasons to never return... I came and placed an order today and here we are the same crap just a different day I will never return to a Popeyes again because I'm sure your corporation is aware of the things that occur at this particular location. There are far too many complaints, and they choose to do nothing about it so therefore I cannot continue to be a customer with Popeyes ever again read more

This shit was so goddamn nasty it don't make no damn sense. Cold and tasted like dirt, idk why I tried to give them another chance. Worst employees in all of cr work here, very unsanitary and disgusting. $17 for 3 stripes and two sides, on top of that them folks we're up in there fighting when I pulled up to the window. read more

First off I love Popeye's. I spent 20 years in the Army and they are almost always on Army posts. That being said this location is beyond a joke. I tried it twice. Never again. I allowed the terrible service to opening jitters the first visit. Today I waited in line after ordering for over 25 minutes before going in to ask what was going on. I was greeted by stares, mind you they told me to pull over. No offer of something free no offer of a sorry just bank stares. This was at 2:30 in the afternoon. No manager to talk to....terrible terrible service. read more

Hands down, I enjoy Popeye's (not sure why this is listed as Pop) chicken and biscuits more than KFC's. The chicken seems to be crispier and not as greasy. You can choose between spicy or mild (the mild doesn't really have any spice to it). I also really enjoy their Cajun Fries as well. Popeye's recently opened and we avoided it for the first week because the lines were so long. Cars were backed up on Blairs Ferry Road, people were parking in the nearby gas station and Wal-Greens parking lots to try and get inside. Last week as I was running errands, at about 11 a.m. I thought maybe I could beat the lunch rush and headed over. By the time I got there, there was already a line of cars, fortunately it wasn't out onto Blairs Ferry yet, but my wait time was about 30 minutes. I would have tried going inside, but the parking lot was full... except some of the spots that are blocked by the drive-thru line which would make it more difficult to get out later. The first menu board isn't completed yet, so you have to wait until you pull up, or you can pull up the menu on your smarty pants phone since you'll be waiting for awhile. I was ordering for a number of us and didn't remember the family meals being quite so expensive. I decided that an 8 piece family meal, adding an extra side, and an order of the shrimp would be sufficient. The guy at the window seemed to be a bit confused on orders, so I confirmed my order with him and he checked everything in the bag, so I thought I wouldn't need to check the order since he had just done it. Getting out can be just as tricky since some people try to skip the car line to try and find parking, but end up blocking the driveway. Fortunately there is a staff member who has been trying to direct traffic to keep that from happening. When I got back, we started to pull everything out of the bag and notice that one of our sides was missing, the red beans and rice. Ugh. I paid for an extra side and only wound up with one anyway. I tried calling, but as I anticipated, could not get through as they were so busy. The food was good, but things were not hot... or in some cases not even warm and the shrimp seemed like it had been sitting out for a long time. A bit disappointing to wait all that time for old food. Based on this, I would wait, a little longer before making you trip to Popeye's. Let them work out the kinks and let the crowds die down so you don't end up with a disappointing experience. They do have good food and it is worth waiting a little longer until they get it under control! read more

I've always liked Popeye's chicken but I gotta say I would never wait 30 minutes in a drive thru lane for it. Hopefully by now everyone in CR knows it's just fast food chicken and the craze has worn off by now. Popeyes has some unique sides like red beans and rice, cajun rice and jabalaya. As far as their chicken goes, I like it better than KFC but Hardees (yes Hardees) has better chicken tenders and no one ever lines up down the street for Hardees! Maybe they should. read more

Popeyes Louisiana Kitchen - Red stick chicken - Chicken Wings Near Me - Cedar Rapids, Iowa

Best chicken but the worst service. I ordered a 4pc and requested 2 legs and 2 thighs. I received 2 wings and 2 breasts. Why is it always so hard for them to get my order right? read more

I put in my order today just before 1:00pm asking for a #11 with Cajun Fries and a lemonade. I pull up to the window and first thing I get asked "what was your order again?". I tell him #11 with Fries, and he replies "with a Hawaiian punch right?".. "No, a lemonade".. "OK, that'll be $10.98" Thought nothing of it until I give him my card and he holds onto it after he swiped it. Five minutes go by as I'm at the window. Next I see him at the window, I ask "Do you still have my card?" (Knowing the answer anyway). He responds simply with "Yeaa.." Then stares at me. "OK, can I have it back?". He responds again "Yea.." Stares at me then hands it back (Weird I have to ask for it I thought to myself). I then stay waiting at the window for another minute or two and he comes back telling me to pull up and he'll bring the food out. I then wait in my car for another 5 minutes getting aggravated. After waiting a long time for my food and the car behind me getting his food and leaving, "my order" finally comes out. Not only did I not get any sort of apology for the wait but there was no drink and no fries (after repeating my order twice now).. worst fast food experience I've ever dealt with from all levels. Customer service, wait time, listening skills, and fulfilling more order all failed. I don't think the guy smiled once. At least look happy while you're screwing up my order and making me wait Not going back there again read more

Popeye's is a great addition to Cedar Rapids! I've eaten at the one in Waterloo every time I pass through the area and am thrilled there is one closer! In a nutshell, I think they have better tasting food and it is a better value than the place started by that Kentucky gentleman. (the guy with a white goatee) My favorite is the spicy chicken. It's got a little bite but is not overly hot. As far as the flavor and quality of the product, Popeye's is awesome. I'm a fan of the red beans and rice, the potatoes and gravy, corn, etc. The cajun french fries are wonderful! Here's another thing to ponder... Would you rather pay $8 for a greasy burger, fries, and a coke or have a 3 piece chicken dinner, a side dish, biscuit, and a soda? I say Popeye's is a lot better value dollar-for-dollar! In addition to great food, one of the things I like about Popeye's is the friendly service. I've experienced that at every location visited so far. It's refreshing to be able to go to a restaurant where the people like working and treat you well (not like some of the burger joints). During the first week of business, Blairs Ferry Road was affected by a long drive-up line. That's getting a lot better as the newness wears off. Plan to wait a few minutes during rush periods but they are pretty efficient at getting the food out. FYI: Many do not know this but in 6 months we are getting another Popeye's in Cedar Rapids. One of the employees told me it will be in the old Quiznos building (corner of E Avenue and Edgewood Road NW). It was once a 7-11 / Quik Shop. read more

Warning... the food here is not good... not even a little good. The staff seem to not be aware they are suppose to be there to serve you the food & beverages. Recently pulled up to the drive-thru to grab a few drinks but they had those orange cones blocking the drive-thru. An employee came out & removed the cones so we pulled up to the order area... and sat for a few then starting asking if anyone was there. After no response, we pulled up to the window and noticed an employee standing across the room on her cell phone... ignoring us. Long story short, we left with 15 minutes stolen from our lives... what a joke read more

This place has terrible customer service. I would not recommend it to anyone. We waited for an hour and a half for our food. They ran out of coleslaw and instead of asking me what I wanted to replace it with, they just gave us mashed potatoes. read more

More breading than chicken, many better options in town for some fast chicken such as pizza ranch, kfc, and Hy-Vee.

If I could give no stars I would! Ordered 3 $5 boneless wing boxes on Wednesday and the food was soooooo old it didn't make no sense. I called and was told to come back on Sunday and the situation would be rectified and I get here and nobody knows what's going on and was told they'd call the manager who told me to come back in and I've been here 20 minutes and no phone call has been made! I will not patronize this establishment anymore read more

Store# 11950 in Cedar Rapids Iowa is horrible. I am so sick of the fact that every single time I go here, they screw up my order! Incompetent. Rude. read more

I don't even want to give this place one star! First time I visited was just after they opened. I was not impressed with the food and the service was worse! Just stopped earlier today to get a couple drinks through the drive thru...no one in the drive thru, we waited long enough for someone to take our order but no one did. We drove up to the window and saw an employee on her phone!! Not even a glance our way! Who "trained" these people? Never will I go there again!!! read more

I love this place! Best fried chicken in town and the staff is always excellent. Three piece, dark, spicy, with red beans and rice, honey on the biscuits and a sweet tea! All. Day. And they make it delicious without the crutch of MSG, like that other chicken place nearby. When we have to catch dinner in town, the kids choose Popeye's over even the "sit down places" more than half the time. Only complaint is the soft rock that's forever on the radio...grates against the Louisiana theme. Though Toni Braxton is on right now. She's alright. read more

Not very happy after eating here. I think it might be this franchise. The staff just acted like that they were there for a paycheck. Just not very frendly. The portion sizes of the chicken weren't very big. The mashed potatoes had been in the warmer far to long and were dry. The coleslaw had good flavor but lacked portion size. The inside of the store was clean as was the men's restroom. To say the least I will not be returning to have chicken here. I will go To KFC read more

I'd give this place NO STARS if I could. Went there for the first time today on a whim.....needless to say I won't be returning, and I recommend anyone else to avoid this place like the plague. I ordered chicken tenders......but they were more like chicken JERKY. The biscuit was stale, and I can make better mac-n-cheese at home! The people that waited on me didn't seem to care too much about their jobs or much about the customers. I don't see this place staying open too much longer if they keep this up! read more

The drive-thru is a ridiculous mess, my husband & I waited for 25 minutes. Whoever designed this should've moved the Popeyes sign over & created an entrance onto Blairs Ferry Road from the drive/thru, circling back around the building to the one and only outlet gums everything up. While we there, we got to watch the workers take smoke breaks and going back and forth to 2 storage pods located across the parking lot for supplies. The woman taking our order was not familiar with the menu, my husband ordered a 4 piece dinner and she said they didn't have that. She did correct herself. I've lived in the south for many years and have frequented other Popeyes establishments. I'm giving Cedar Rapids three stars, because the food was a good temperature and met my typical Popeyes chicken and menu expectations. Other than the drive-thru, my only disappointment was no fried okra. read more

First time experience with Popeyes. I purchased 20 piece chicken strips, mild. I picked fries and mac n cheese as my sides. Came with biscuits. The girl that took my order was very helpful and friendly. The food was freshly prepared while I waited and packed fast. I took the food home to share w/family. Food was less than desirable. The mac n cheese was horrible. I ended up throwing that away as no one like it. The fries were soggie and I ended up throwing about 3/4 of those away. The chicken strips were so so, nothing great. For the price that I paid for this meal I was really disappointed in the food. I can check the box that we finally tried Popeyes but will not be going back. I rated it one star solely based on the food. I was however, very impressed with the Popeyes staff. They were very courteous and respectful with each other and with customers. Very professional. Kudos to them. I don't always see that in fast food establishments so would rate Popeyes five stars on their staff alone. read more