Congratulations Popcafé, you've earned my first 1-star review! Worst mojitos we've ever had, and one of the bartenders has an attitude problem. My man and I got 2 mojitos. I love vitamin-C, but really all we could taste in the drinks was lime and lime. We have NEVER asked a bartender to fix a drink, but these were really undrinkable. Waiting until he wasn't busy, I told the bartender as nicely as I could that it was way too sour (this was all in Italian). He didn't apologize (I wasn't expecting him to, but anyway...), he grabbed the drinks, put more sugar, gave them back to me and told me to stir them. I happily did. I told him nicely, SO sorry, but now they're just sour AND sweet. He looked at me like I was wasting his time. He put more soda water in them. REALLY??? THANKS FOR THE €8 LEMONADE!!!!
I'm not a diva, and I hate the "customer is always right" mindset. But at this point I realized we paid €15 for two of the worst drinks we've had, served in a PLASTIC little cup, and I *think* I deserve to get at least a reasonable drink for that money. I retorted, honestly still nicely and calm (and watching closely so he wouldn't spit in my drink), "sorry but now they're just weak..." He was SO fed up with me; he angrily grabbed the rum bottle and put some alcohol in our drinks. I say "some" because he still barely put any in them - the bottle actually had less than half a shot of rum in it. He looked at me and said, with an attitude: "happy now?" WOW.
I went back outside and funny enough, upon telling one of our friends what happened , he shared with us his also not-so-pleasant experience he had here a few days earlier, involving a rude bartender as well.
Popcafé, you lost 3 customers that day. I suggest you work on your drink-making and customer service. read more