I do not recommend at all when it comes to jump starting a vehicle. On 8/18/25 we reached out to our insurance, who contracts through Agero who uses Pop-A-Lock. Before arrival, the vehicle simply said low battery. Everything else was working - lights, dash, radio, auto running boards, rear hatch, etc. When the tech arrived, he appeared lost to say the least. He started out on the right side of the vehicle where the fuse box was. He finally figured that out and went to the correct side. He appeared to be watching some sort of video to figure out how to jump the car. Then he disconnected the fuse block from the top of the battery and connected one cable to the POSITIVE terminal post of the battery and the other to the starter relay on the fuse block. Immediately we knew there was a problem as nothing worked - no lights, no dash, no running boards. Nothing. He even made a comment about how this wasn't the first time he had seen it. We had to use a different provider to tow the vehicle (not through Agero) and taken to the dealership. Dealership confirmed that the fuse block was bad. They replaced it + new battery and all was good. We are now having a fight with the insurance company and Agero about who is responsible for this whole deal. Maybe for locks they are good, but don't use them for anything else! read more

Amazing Service and a pretty good response time. The price wasn't bad and he was in my car within just a few minutes

Mike in NW AR is my HERO!! What a pro!!They came fast even though I told them no rush. The batteries in my numeric lock on my home office in the backyard had died when I wasn't paying attention. Oh no! I remember paying extra money for the super, super secure lock! And can't find the key. Mike WORKED so hard on that pick proof lock and would not give up! He was so professional, even when my dog got out and ran up to him barking, he was just patient and kind. I gave up long before Mike did, thinking I was going to have to cut it out or bust a window-- but then he got it!!! Absolutely over the moon. Thanks for keeping experienced professionals on your team! read more

CW came to residence and replaced locks. He arrived on time did great job. Happy customer.

It was my first time having to call a locksmith and with no idea how that was going to go I prepared myself to spend the whole day making calls and writing down quotes. I found this local business Pop-A-Lock and got in touch with Steve. He was very informative and very kind. I am very grateful he took the time to meet me. While working on my new key he even was suggesting a few good spots to eat since we are new to the area. Thx Steve! read more

Mike from Pop-A-Lock of Northwest Arkansas was a great help to us tonight. It's Christmas Eve (and pouring rain) so we were afraid we'd have no luck finding a locksmith, but Mike was able to meet us and unlocked our car in just a few minutes! He was efficient and friendly. Thank you, Mike! read more

I would recommend Kyle Elliot all day everyday! My sister was visiting and accidentally locked me and my wife out of our house. We had no other keys, it was extremely cold outside, etc. Called the number and everyone was already tied up. Even though he was busy, he took the time to speak to me, give me some advice and be genuinely helpful, knowing the situation. It was much appreciated. If it every happened again, I, no question, would call him. read more

George at Pop O Lock came to the house because the 1st key he made only lasted a few months. So George doesn't stand behind his product I had to pay again. Yesterday April 13th that one broke lasted maybe 5 months. We have paid $400 for 3 fobs that George made and all 3 ended up breaking. I went to the dealer yesterday paid $279. For a oem fob because Honda's lasted 11 years George and Pop O Lock Lasted 4 or 5 months .. not 1 key fob, not 2 key fobs, but 3 key fobs for $400 so we could use them for 5 months. George you know your wrong but you will not do anything except stealing people's money read more

I'm embarrassed to say we have had to use Pop-A-Lock TWICE, each time on a SUNDAY. They came out quickly, were efficient and reasonable, and friendly. Would recommend MOST DEFINITELY. Don't bother calling the others, one who actually told me no when I asked if someone could come out to help me. Thanks mister. read more

It's the end of a long work day. I get home and can't get into the bedroom. Not so lucky for me it's a keyed lock, not a easy unlock knob, you know, the type that an ice pick will open...I tried to gently pry it open - nope, that didn't work! I tried every key in the junk drawer - nope, that didn't work either. After much frustration, I gave up, relinquished my supergirl badge and called Pop-A-Lock. Jimmy to the rescue! Within an hour, Jimmy arrived. He's a pleasant guy, didn't mind my annoying dog and was quick with the solution. Jimmy and Pop-A-lock get a five star review from me! read more

Very fast curious service for our house lockout. 2 seconds for him to use a flat head screwdriver to pry open the lock on the back door. $50 owed to pop a lock for doing very little. read more

Fast service when my three year old granddaughter was accidentally locked in my car. And, they didn't charge me a fee since a child was involved. read more

I have attempted to call or submit request numerous times today, the phone doesn't have an answering machine, and the computer program jams on the last "Submit" page. How can they do business without communication? read more

Eddie dropped everything to rush to my desperate aid today. He brought the necessary tools and calm demeanor needed to safely free my pet from the garage door chain, of which she had become entangled and pinned by. He was swift and precise and reassuring. I can't sing enough praises!! What a hero! read more

Locked myself out of my house & my landlord was in Nashville. Told me they would be here in 20 mins, but it took them 40. Only took them 5 mins to get it open, though. $50 which is reasonable in my opinion. Greg was friendly fast & professional read more

George was at our house 10 minutes after we called. We were inside in 5 more minutes. Courteous and professional, hopefully we won't need to use again, but we know who to call if we do need a locksmith. read more

Plenty fast and only $40 for a quick house door pop. Arrived within 20 minutes. Done in 5.

I've used Pop-A-Lock twice. Once when I locked my 9 month old grand in the car and again last week when my car auto locked while I was warming it up before work. They arrived quickly both times and got my car opened in about 10 minutes. When I locked my grandson in the car the service was FREE! Last week it was $35.00. Worth every penney! I would definitely recommend them. read more

Absolutely NOT 24 hours. Called nearly 15 times between 9PM-11PM then again at 6AM. Incredibly unprofessional to advertise as a 24 hour business and not provide this service. Happy I didn't spend my money here. read more

eddie was fast getting to my house cheap, fast and nice guy. about half the price as the last time and that was in fayetteville, he came out about 8 miles and it was only 47$ unlocked my truck and made two new keys...just to get in last time was around 75$. thank you eddie. read more