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    Pop-A-Lock

    4.2 (6 reviews)
    Open Open 24 hours

    Services - Pop-A-Lock

    Key duplication

    Key extraction

    Installing or replacing locks

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    Napa Autopro - Driscoll's Automotive Service

    Napa Autopro - Driscoll's Automotive Service

    (1 review)

    Burnside

    I purchase a travel trailer in Halifax. I needed to upgrade from a four pin trailer hitch connector…read moreto a 7 pin connector to support an electric brake controller so I could drive home to Ontario. I contacted U-Haul to do the work, they would not be available to do it until the following week. I contacted another trailer hitch place and they were also busy until the following week. The people I bought the trailer off said they had the hitch work done by Gus's Automotive a few years back and were happy with the work and price. They gave me the phone number, unfortunately I didn't realize that Gus's was no longer in business and the phone number was for Napa Autopro - Driscoll's Auto Service. Shane the owner told me to do the work would be 3, 4 hours and if it took less time I would only be billed for how long it took. He said they could do the work first thing in the morning. I was fatigued from the drive that took about 24 hours the previous day and wasn't the sharpest. I wanted to get the job done so I could drive home to Ontario. The final invoice from Napa Autopro - Driscoll's Auto was $643.57. Driscoll's Auto charged $109.95 for the Brake controller, the exact same controller on Amazon is $75.41 today (a Reese Brake controller is $43.12). I phoned up U-Haul again to verify pricing for converting from 4 pin connector to 7 pin connector and installation of a brake controller. The U-Haul quote I received by email parts and labour and all taxes was $126.38. I asked the U-Haul rep how long it would take to do the work, he said 1/2 of an hour. The person at U-Haul told me that because the 4 pin connector was already there, no work would need to be done for the lights. The ball on the trailer weight distribution hitch also needed to be moved up 1 notch, 2 bolts needed to be removed/replaced, this I would think should not take more than 10 minutes (maybe a $20 task). I am retired, this $643.57 is a massive bill for me, it makes me feel ill. My credit card bill will remind me for quite some time of my mistake. The Driscoll invoice included charges for wire, $39.98 and for unspecified supplies, $39.95. The HST alone is $83.94. I feel like a fool, a sucker, paying $643.57 to Napa Autopro - Driscoll's Auto Service for the same job that U-Haul would do for $126.38 + (maybe $20 to adjust hitch ball). When you are in a pickle and you need work on your car, you hope the garage will treat you fairly. You got me good Shane, I don't feel like a valued customer of Napa Autopro - Driscoll's Auto Service, I feel more like a victim.

    Pop-A-Lock - locksmiths - Updated May 2026

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