We had the BEST experience with Poop 911 at our home in Southlake. We never even knew they were…read morethere. Would remove all the doggy doodoo and poof were gone!

They're thorough and they just get the job done. They also send me a picture of my side door to let…read moreme know that they've locked it after they're finished picking up the poop. Before they arrive, they text me to ask if the dog is secured in the house. It's such an easy service. I'm very thankful for it. Oh and their first pickup is free! You can also cancel anytime. You're not tied down to a contract. They also have an option to take the poop away with them which is an extra $1. Would definitely recommend for lazy asses like me who forget to pick up poop before trash day.

I used Doggy Doggz for years up until yesterday. They were great until we moved into our new house…read morelast year. Then it went downhill pretty fast. It was little things at first like not fully closing the gate or not locking it. The last straw for me was when the technician decided to leave even after my daughter brought our dogs in. When they came back three days later they were unable to complete my visit and wanted to charge me extra. I told them that I did not feel it was appropriate to charge me extra for something that was not my fault. Their technician chose to leave instead of servicing my yard and that is why there was an "over abundance" of waste. The person I was speaking with told me they had to leave to finish my technician's route because he spent an additional 15 minutes at my house...again this was not my fault. It was clear we were not going to see eye to eye so I cancelled my service with them. It's a shame. I have been a customer for the last 4 or 5 years.

We've been using this service for a while now and we couldn't be happier. Our technician is always…read moreso friendly and their customer service is top notch. I even worked with them to coordinate with our landscaper and they made it so easy. This is worth every penny. My boyfriend and I both have demanding jobs and life gets busy, so having this taken care of is a game changer. It's one less thing on our plate and we appreciate it more than we can say.

Absolutely phenomenal service from Justin and his company! Fast, efficient and do a better job poop…read morescooping than I ever could with 8 dogs! Very friendly and perfect communication skills. I am recommending Dept of Doody to all my rescue friends and family! This company is by far the best out of all the ones I've tried contacting in terms of pricing and quality. With a 0.3 acre backyard, it's work and they do it well. Thanks team!

What a great service. Technician Randall was very professional and knowledgeable. My yard looks…read morefantastic and smells good.

I am very pleased with this service. They come every week on Wednesdays and pick up after my two…read moredogs. I have a huge back yard and because of my age, it was difficult for me to stay on top of my dogs messes. Poop'n Scoop'n is a blessing for me.

From the owner: Ready for spring BBQ’s! Let us keep your yard clean and smelling good for the kids and up coming…read morefamily events!

Does an amazing job every time and they show up like clockwork each week. Really love the service.read more

This guy upcharges for every thing . Not to be trusted. upcharges upcharges upcharges upcharges…read moreupcharges Not to be trusted.Not to be trusted.Not to be trusted.Not to be trusted.Not to be trusted.Not to be trusted.Not to be trusted.Not to be trusted.Not to be trusted.Not to be trusted.Not to be trusted.Not to be trusted.Not to be trusted. Did not send photos rip off.

If you are busy and work DO NOT use this business. We just moved to Arlington,TX and called Dog…read moreGone Pet waste removal to provide services for dogs. The first week was decent service. Our gate was broken on the house we moved in to so I told the tech to just call me. My wife works nights, and I had given the tech my number as, my wife would not answer an early morning call, because, she works nights.. Instead of calling me or stopping by the tech did not show up. I had told him the week before that by the next time he provided service the gate would be fixed, so he could have just came in and provided service. When my wife awakened to get ready for her work shift, she looked at her phone and received a nasty reprimanding message. Stating that our services will end for the day in Arlington and if you do not call by 11:30 am we will bill you for three weeks and will not provide services again until you are paid in full. This is bullshit service!!! Just do your damn job, we asked for you to provide service on a weekly basis. How about following simple directions and not harass your client. We had planned on keeping this service for a year, which is the length of our lease. Guess you just lost a few bucks. DC

From the owner: We offer same day scheduling as well as worry free contact. No need to be on site we can send a…read morepayment request you can pay over the phone.

This is the first week that OneNeighbor is supposed to have picked up my pet waste, and mowed my…read morelawn. I hired them on 05May2021 because they said they could come the same day every time, weather permitting. So they were supposed to start pet waste removal on 10May2021, and mowing 11May2021, but I rescheduled it on 06May for the 17th and 18th because it made more sense to get the charge the week after I got paid rather than an off week. OneNeighbor emailed me Thursday, 13May, trying to reschedule my mow day for Friday 14May (possibly because of the rain coming this week?? maybe??), but they didn't contact me to ask if that day was good for me. They just emailed me and rescheduled it, without asking, to a day that was really not possible for me, 24 hours before it was to be done. So, I emailed them back letting them know that, no, I needed the mow to take place as scheduled Tue, 18May, and if they couldn't mow on 18May to please schedule the mow for the next available day and let me know when it would be. They emailed me back saying their 48 hour notice of cancellation policy would prevent me from cancelling without being charged full price even if they did not mow at all. I replied, sending a screen shot of my 06May email, informing them they had made a scheduling mistake. So they replied saying they agreed the mistake was theirs, and would schedule the mow on 18May. IF they were scheduling my mow early to avoid the rain this week, they didn't explain that to me. Now, it is 18May, and they have apparently cancelled both my pet waste removal yesterday, AND my mow this week without contacting me at all to let me know. At least I can see on the OneNeighbor site dashboard the NEXT mow is scheduled for 01June, though my grass will be really long by then. This seems inconsistent. Why wouldn't they email me to let me know they cancelled, when they emailed me before? I really appreciated them emailing me when they changed my scheduled mow so I would know what to do about it. But now, they are not communicating about their changes. I would have liked OneNeighbor to email, or call, or text, or communicate with me in some way to inform me about this latest reschedule, and maybe get my input. Pretty poor customer service so far. I am not impressed. I hope it gets better.

Had cancelled many years ago for my home in Frisco because for so many reasons. Now, I need to…read morecancel for my office here. Just lack of quality and reliability. I'm perplexed that they are still in business.

I was looking for help for my elderly aunt, with her two dogs. I called Trish, she picked up and…read moreimmediately and we chatted comfortably for awhile and I could tell her kind spirit. She met my aunt and her dogs and has been with us ever since. She has become a highlight of the day, for everyone, the days she gets to visit. I live out of the area and knowing that Trish visits and cares for the dogs, and looks in on my aunt brings me much peace. She has been there on a professional level, and beyond. The lives she touches, canine and human, are enriched.