Free admission to this community pool! I was able to get a…read moregreat swim workout here when I was in Kona at the beginning of the month. There were lots of lanes open and the center was well-staffed with lifeguards. The women's locker room had plenty of lockers (bring your own lock) and they have showers, as well. Just check their hours before you go because they do close at lunchtime and may also have other seasonal hours.

Free entry. Big 50 meter pool that is divided side way for 25 yards lap swimming. It was not…read morecrowded. Each person would get a whole lane. There are many life guards around the pool.

Excellent service from Joe and Jamie of All Kine Pool. Professional, extremely knowledgable and…read moreefficient. We have used the m twice and each time we have received the same high quality work..... and they are just nice people!!! We won't use anyone else for any of our pool and spa needs. Robin and John Olson / Kona

Joe is so kind and helpful and professional. He repaired my broken spa after another local company…read morescammed me out of money for a fake repair. Then, once my spa was working again he tackled my cloudy pool and made it amazing and sparkling clean! He's prompt and follows through with what he promises. I highly recommend!

Stayed here before but I would have to say the last condo was a little nicer but this one is…read morebigger. 2 bedrooms down stairs, kitchen and living room on the 2nd foor which also includes a balcony. Very convenient for our needs, close to Holualoa and Kealakekua and pretty close to Kailua-Kona so very central for us and Holua Resort is nice. The staff from check-in & consigliere were all so nice and displayed the Aloha spirit, welcome to Hawaii. Highly recommend staying here of you're looking for a combination of resort & local feeling vs the high-end hotel resort type feeling.

Where to start? In…read morethe bathroom with black mold in the showers, the loose toilet that is no longer attached to the floor, the wash basin that has been chipped and cracked for years? Or we could start in the kitchen where appliances are rusted out and dented, the decades old cabinets are off their hinges and no longer close and are so worn that the paint has flaked off and they are down to bare wood? We could start with the rusted out balconies or how about the stained upholstery on the living room couch? And how about the walls that haven't been painted in years? Maybe we could start with the lack of housekeeping and even if you are staying here for weeks, if you want the condo cleaned, sheets changed, clean towels, you have to do it yourself (they claim it is because of Covid even though it is now 2025). And how about those swimming pools which for years have not been maintained. Jagged broken tiles on the pool decks where you can cut your feet, and the black algae on the pool bottoms. They are filthy. And then there is the dead tropical landscaping and lack of gardeners. Management here says they know the place is a dump, but Wyndham refuses to spend any money on upkeep. They say Wyndham collects the money then diverts it to other resorts where maintenance is taking place. Basically, they have just let the place go to where it is more like a slum than a resort. Do yourself a favor ... do not stay here. If you want to stay at a Wyndham resort, try the Royal Sea Cliff just down the road. Holua "Resort"/Mauna Loa really is absolutely disgusting.

Beware. They start out great but we now have a giant hole in the ground where our replastered pool…read moreshould be. The demo and waterline tile are done and it hasn't been too bad except they won't return our emails, they won't schedule the last phase and a project that was 5 weeks is who knows how long because they won't get us on the plaster schedule and right now we are told it is 2 months out and no way to schedule us for some reason. Weeks of asking to get scheduled with no response. I have included the owner in our communication as well so this isn't just about one person, this is clearly a company thing. I highly encourage you to look elsewhere. Add to the fact that we don't have a pool they have left equipment etc here so I'm sitting on my lanai in a robe and at 6:45am my dog barks like crazy and it is the employees wanting to pick some stuff up. Has happened two of the last three days. The list goes on with all the frustrating things happening with this company. Did I mention food has been left out including a chicken bone we only discovered because our dog was trying to eat it?

We entered into a contract with SCV Pools in October 2022. Shortly thereafter, we were told the…read morecompany had been sold to a new owner. The company changed names to Hawaii Pools. There have been many safety and quality issues associated with the pool and the work is not complete. These issues include, but are not limited to: 1. Lack of responsiveness to many issues for months, unclear chain of command, conflicting information despite repeated phone calls, emails, and texts. We were told by the new project manager Keith that he doesn't check his voicemails. 2. Repeated delays in getting the work done. Workers were frequently pulled off the job to work on other jobs. No schedule was provided despite multiple requests, of when workers would be on site. Workers left their equipment on site, and on more than one occasion came at 6:00AM to get their equipment to bring to another site. 3. Quality issues associate with the work, including drainage problems, no autofill installation as of yet, issues with the spa, workers asking the homeowners how the drainage should be done, frequent lack of supervisors on job site. 4. Safety issues including sidewalk cut and left open, a delay in ordering and lack of fencing to date. 5. Messy and unprofessional work site including leaving bottles and cans at site, lack of provision of toilet facilities from SCV to workers resulting in neighbors complaints about workers peeing openly on the property. When brought to the SCV's attention, they finally provided a portapotty. 6. Incorrect billing on more than one occasion.

This is our third stay here and accommodations are always nice in the 2 bedroom units with full…read morekitchen and all the amenities to feel at home. There are swimming pools designated for groups of units. The parking garage has ample space (upper and lower), with a loading/unloading zone near the front of the property. We stayed here for 12 nights but had to book a 1 bedroom for the first 5. The 1 bedroom was a bit dated, with a wooden pull out cutting board. We were placed all the way at the end despite checking in early as we had an early flight- made it a bit difficult given the walk to the parking garage and activities in the heat and humidity. However, there is always a bellman on duty who can drive guests to the units as well as help carry luggage and other items to the room. CJ, Gerald, and Creighton, in particular, were all amazing. Please tip them accordingly as they each were always there the help. For those with devices - mobile, gaming consoles, laptops - beware, the internet service through Comcast is horrible. The front desk is not able to help with this service though we were provided with a hotspot that still was very spotty with the same internet speed as the WiFi. I felt like I spent half the vacation speaking with Comcast customer service (outside of the US) to get all of our devices whitelisted to no avail, then having multiple tickets escalated. There are no routers in the rooms, nothing to connect an Ethernet cable to - only access points throughout the complex. We were told one of the access points was down, that I should contact maintenance to have them reset it. I argued that it wasn't my responsibility to do that. I received an email the next morning saying that it was reset. After several Internet speed tests, download never stayed beyond 5 mbps - same with upload. I realize vacations are meant to be an escape from things like technology but the fact is, we need it on a daily basis - I had to check in on work, kids brought their gaming console and iPads for the evenings, and we need our mobile phones for various things. Cellular service is slow and a working WiFi would've helped. The service was spotty in the first unit we were in. It was horrible in the second unit. Supposedly getting f a reimbursement for the "premium" WiFi that they claim provides speeds up to 50 mbps for unlimited devices.

Amazing and very affordable with everything provided. The location is south of Kona but less…read moretraffic and good if you want to explore. The hotel location is also near a dock/ small beach. Clean, professional, and excellent customer service.

Highly recommended!…read more I've finally found a perfect pool and spa service company. Casey is honest, and he oversees it all. Use h2o pool - I guarantee you'll be happy

From the owner: Our team brings years of experience and a commitment to excellence to every job, from routine pool…read moremaintenance and water balancing to equipment repairs and system upgrades. We take pride in providing dependable, professional service tailored to the unique needs of each client. As your trusted pool and spa experts on the Gold Coast of the Big Island we are dedicated to keeping your pool sparkling, safe, and ready to enjoy!

Obviously the resort owner has no idea how Hawaii works. You cannot keep locals off of land that is…read morerightfully theirs because you're trying to make money off their aina. I've taken some time to offer some education: The right of access to Hawaii's shorelines includes the right of transit along the shoreline and within beach transit corridors. Beach transit corridors are defined as the areas extending seaward of the shoreline and these areas are considered public property (HRS §115-5, HRS §205A-1). The public has a right of access along the beaches and shorelines in the State situated below the "upper reaches of the wash of the waves." (HRS §§ 115-4, 115-5, Revised 2010). If private homeowners are obstructing existing public rights-of-way to the shoreline, HRS § 115-9 provides a remedy and up to a $2000 penalty for that kind of situation.

This has been the most incredible week living at The Bay House!! Every shower in this home is…read morebetter than the last, love love love the outdoor shower and waking up every morning to the sound of waterfalls! The pool feels like paradise and the yellow tang are all over the water right in our backyard. The kitchen is well equipped and they even delivered gigantic avocados from their ranch. Very kind staff provided a beautiful welcome package which was wonderful to find after our long trip! Lived like a Hawaiian princess for the week!! I read the previous reviews and I'm guessing they are all from the same person (s). This is absolute paradise! Didn't have mosquito bites!! In fact had the full length screens up most of the time. Paddle boards and snorkel equipment all here as well.. Ten stars!!! Thank you for such a lovely magical stay!!

My family and I stayed here last month for a week during our vacation. At first this place reminded…read moreme of a condominium complex and I thought we were in the wrong location. Once we checked in, I couldn't help but to be shocked how beautiful the place looked. We had a one bedroom condo that had a Cal King bed, full-size refrigerator, full-size kitchen, full-size washer and dryer, huge living room with another pullout bed from the sofa. Nice dining room to eat from, plates and silverware for us to use with no extra charge. And awesome air-conditioning. They have a towel service too. What I like, is that there's no housekeeping unless you request it. So you don't have to worry about anybody walking in on you in the morning. There's a patio that overlooked the pools. They have staff that helped you organize the activities on the island. There are two small gyms on site and two swimming pools and like three Jacuzzis. They have a restaurant that's located by the main pool area. It's kind of pricey, but then again everything on this island is really expensive. But the staff were extremely friendly especially the kitchen that are at the Pool area. You also can rent umbrellas and chairs for when you go to the beach. Which I'm still upset, I didn't take advantage of that. I kept forgetting. They have a full-size tennis court and other games as well. The only thing is I wish they had was an on-site masseuse for visitors. Oh yeah, I wish there was access to the beach from this location. There's not, you can't walk straight to the beach. You have to drive there. And there's a really close shopping center literally across the street. I really enjoyed this place. We definitely want to come back. I have no desire to go back to a regular hotel ever again. Highly recommend this place.

Oh yeah we had a really great stay here!!! Location is very convenient to be less than 10 mins of a…read moredrive from a nearby shopping center, a farmers market, gas station, etc. The staff here were very friendly and welcoming. Things to know: No bathrooms in their check-in lobby, which is a small room. AC needs to be purchased everyday as a add-on. We were charged about $72 total from the AC for all the days we stayed. It was definitely a must because of how hot and humid it was. The room smells funky and hot if there isn't any AC. You are given a key that you insert into the wall to be able to use the AC. It's not fast to work either but the AC does work consistently. No beach access from this resort, we tried asking. They have golf course, a basketball court, pickleball/tennis courts, and two pools with jacuzzis. Also a gym center that's small. What i liked: You get a wristband that you can use as your hotel key card as well! Make sure to put your parking permit up when you park. Overall, we enjoyed our stay here. Hotel room we kept our slippers on because the floors didn't look too clean. Shower floors too but there's mats to unroll and place. Utilized the kitchen well and enjoyed google casting from our devices on the TVs and the free wifi was pretty slow but still did the job.

We stayed two nights before going to the Volcano Park…read more Our first two nights, were at Unit A38 upper level; it was spacious and very clean. And two more nights before leaving at 48A. upper level. For the same money as above, they gave us a smaller unit, but each room had a small color TV. My smaller room had mold on the shower wall. Grounds: beautiful with plumeria everywhere. Swimming pool and jacuzzi were fine and clean. Customer service: excellent. Four stars because the last two nights were at a smaller room with moldy shower wall.

Fraud alert! Be careful with this resort's sales representatives…read more After a long flight, we arrived at the hotel expecting a quick check-in and a warm welcome. Instead, we were pressured into attending a sales tour for their new property development. The salesperson repeatedly tried to convince us to sign up, despite our hesitation. We were told the $40 credit card charge was only a temporary authorization to hold our spot, with no actual charge, and that we could cancel at any time without a fee. The salesperson also took a copy of our credit card. The next day, we called to cancel because we were tired. I specifically asked whether the $40 would be refunded. After repeatedly trying to convince us to keep the tour, the salesperson finally confirmed that it was canceled and the money would be refunded. However, a $40 charge actually appeared on my credit card statement, and we still have not received a refund. We came here to enjoy our hotel stay--not to be pressured into buying a condo. This was an extremely aggressive and misleading sales experience. Be very careful before giving them your credit card or agreeing to their property tour.