My pool is always clear and the chemicals balanced. Drake has been my pool technician for about…read more10 years He always contacts me when he is on his way over. Drake and Vortex are really great

We've been clients of Vortex Pools & Spas for several years now and have consistently received…read moreexcellent service. Their team has always been reliable, responsive, and a pleasure to work with. Most recently, Kevin replaced a pump on our swim spa, and once again, the service was outstanding. Kevin was professional, polite, and worked with expert efficiency to get the job done quickly. What impressed us even more was the extra effort from the office team--they went out of their way to overnight the replacement pump so we could get up and running without delay. We are truly grateful for the quality of service we've received over the years. Vortex Pools & Spas continues to earn our trust and appreciation, and we wholeheartedly recommend them.

Terri was great! We got a great deal, installation and hook up was included in the price. The whole…read moreteam was very helpful. Terri's customer service was above and beyond. Great quality Sauna

Terry is a great person to work with. She even helped in coordinating with the crane guy to help…read morein delivering our spa. The delivery guys were fantastic. They were very sociable and humorous. They said our delivery was one of the best they had ever done working with a crane. I just wish they had asked me about the location of the cover over the spa before they had attached it. I would have liked it to have been attached to another side of the spa. They explained the basics of keeping the spa balanced. This is my second spa from Bullfrog Spas--they are the best in the field.

Pool service always seems to be a contentious service. So I try not to be too demanding. The thing…read moreI do not like are "rubber stamp" service invoices. Clear vision comes out when scheduled and seemed knowledgeable. My big gripe is the weekly service report. The repot itself is very nice & professional looking. It includes current picture of the pool / spa from after it being serviced, along with a section that lists the water Ph, Chlorine PPM, date & time. It has a check box section for what the tech did that day, Chemistry Checked, Brushed tile/walls/benches/bajas Vacuumed Skimmed Emptied baskets Gate closed The problems I have with this is the boxes are always checked. I have a report that shows all boxes checked and the picture of the pool from the day of service shows the pool has a layer of unbroken ICE on the top. How could you brush, skim, vacuum a pool that is frozen? I m not sure either. We will probably try another company out, I have trust issues when I find things were not done that they told me they did. I also notice that the sometimes they dont check the "emptied baskets" I might not be a pool service tech, but shouldn't the baskets (plural) be emptied every week? Edit. I did go back and look at every service report since December and they have gotten slightly better at not just checking all the boxes, still every other visit on emptying the baskets.

The best pool service company I have used by far. Alex is very responsive and repairs are made…read moreswiftly. Our friendly maintenance technician Calvin is always happy to answer questions and does a great job keeping the pool and spa clean and running.

Superior pool service and excellent customer service. Kristi, Bill and Drake do a fantastic job…read moremaintaining my indoor pool, it is always perfect. They are excellent communicators, which for me is really important. I believe their pricing is very reasonable. I would highly recommend Prescott Pool & Spa care for your pool and spa maintenance needs. You won't be disappointed!

From the owner: We are a well-established pool & spa care company in Prescott, AZ. We are a Veteran owned and Woman…read moreowned business. We specialize in pool and spa cleaning and care in Prescott, Prescott Valley and Chino Valley area. We also do service and repair work as needed. We are your hometown pool & spa care company. Give us a call. Our number is 928-379-1292.

We have a busy Airbnb in Munds Park and were previously using Summit for service and due to a few…read moreinstances of dishonesty, we decided to switch to SpaGuy. They service our spa twice a week (summit was only every two weeks), they send photos of the spa condition after every service, and communicate when the spa needs anything major or just routine, like the water or filters changed. This is a night and day difference from the previous company, it's taken the stress off of us and given us the confidence of knowing our hot tub is sparkling and crystal clear for every single guest. We are super happy with every tech, each interaction is professional and they follow through when they say they're going to do something.

Once again, want to give a shout out to the Spa Guy for outstanding service. The spa fairy came out…read moreto my house, put a new control panel sticker on the spa and now it looks brand new. Our spa is six years old and still functioning perfectly. Last year, we changed all the head rests, and now the spa is like new. Thanks for being there for your customers, we really appreciate the good service.