We stayed 4 nights, had an amazing experience with everything from our room to amenities, to hotel…read morestaff interactions, to pool w jacuzzi, free breakfast etc.
Front desk staff Vereniz and Derek made a huge difference to our time there! They truly made us feel welcome and cared for as if we were a guest in their home!
They went out of their way to make sure we had everything we needed for our excursions inside the park, even though that's not even required of them! They offered us binoculars and lent us a beach chair for my elderly mom to use in the park.
Breakfast has tons of variety with different main course menus daily - pancakes, cereal, eggs, fresh oatmeal, yogurt parfait, fresh fruit, muffins, bagels, toasts....you name it....!! 24 hrs tea, coffee, hot cocoa, laundry rooms on 2 floors, 24 hrs free ice and drinking water refills, rooms have microwave, fridge w freezer, very spacious and clean, beds very comfy, room furniture is rustic wood with wildlife themed decor. Lobby has vending machines for drinks and snacks, internet workstation with printer, tea, coffee, hot cocoa etc.
Stayed in many other hotels both large chains and small family owned, but found Kelly Inn staff to be the most friendly, warm and welcoming, especially Vereniz and Derek!
They also helped locate and retrieve our shoe that mistakenly went with housekeeping to their laundry area. Whatever we requested for our room was sent to us very quickly. Housekeeping ensured our room was cleaned and fully stocked daily!
It is these small, kind gestures that make hotel staff stand out because guests leave happy and their vacations become memorably sweet!