So, I have been going to this salon for years. Before they moved from Airport Park Blvd. I have…read morebeen going to Leza since she started working there and I have been happy with her haircuts. She is an excellent hairstylist. On occasion I have booked with Judy the owner. She is a mediocre hair stylist at best but at least she was not horrible. A month ago I had Judy cut my hair.partly because she got me in sooner than Leza would have. I waited 2 weeks to let the cut grow into an okay cut. But it has never grown out okay. I am now walking around with Dutch boy cut and it sucks. This haircut is the absolute worse cut I have had in 40 years. I called her today and asked her if I could come in and have her fix it. She said no and when I asked why not, her answer was I probably would not be happy with it. When I tried to ask why, she hung up on me! Mind you, I spend about $150 to $200 a year on just products from her store. I have never complained before about anything. Well, I am glad she doesn't need my business because I am officially breaking up with her business. Goodbye Shag. And Leza if you ever leave there, please text me and let me know. I will gladly wait for an appt with you instead of being in a hurry to get a cut or a color. If you decide to get your hair done here, just make sure you book with one of the other girls there.

Well, this is going to be a long review. I went to get a wig styled. I asked for old Hollywood…read morecurls and Judy told me she could do that. I left the wig with her for a week (she said she'd need a week to do it as she was busy with other clients). I communicated twice with Judy over the phone about the wig before I picked it up. The first time I told her I could not come and get the wig yet because I had an emergency that left me unable to go to the salon. The second time I called and told her I was coming to get the wig. She said come on in. Imagine my surprise when I get there and she pulls the wig out of a shopping bag all bunched up, not styled and on a mannequin head like it should have been, and tells me this is all she could do, as the wig did not take to heat styling. The wig does not have Hollywood curls at all, I've attached a photo so anyone can see that the wig looks like it has NO style whatsoever. I have styled synthetic wigs myself, there are alternative methods to heat styling that she could have tried. She's the hairdresser, why do I know this and she doesn't? I communicated with her twice since dropping my wig off. Why didn't she tell me either of those times that she couldn't style the wig? My theory is that she couldn't style the wig but she didn't want to admit she couldn't style it until I physically got to the salon so she could take me off guard and take my money anyway. Which is what she did. Fortunately I mustered up the courage to go back to the salon and ask for a refund. She would not give me a full refund because she said she had spent effort trying to style the wig. I told her I didn't pay for her effort, I paid for her product, and I did not receive the product. No one should have to pay for a service they did not receive. She could have spent 10 hours or 10 minutes on the wig, it wouldn't have mattered to me as long as I got my product. The time she spent "trying" to style it is irrelevant. I didn't get what I paid for, and that's that. Judy was rude when I asked for a partial refund. When I asked for $40 back out of the $65 I gave her, she said "uh, no, $30" in a blunt tone that I was just not expecting. Who treats their customers like that? She then told me that if I had just bought one of her wigs that she sells there that styling it wouldn't have been a problem. What? None of her wigs are the color or length mine is, and none of them are of the same quality. Plus, she never even suggested that when I first showed up at the salon, and instead PRAISED the quality of my wig and confidently assured me she could style it. I think other people who went to this salon and gave it good reviews must be easily satisfied. If you are not easily satisfied and/or expect high quality service from professionals, skip this salon. You will be disappointed. The customer clearly doesn't come first here. Read Julie B.'s review if you'd like another testimony. Judy just wants your money.

Shirley just gave me one of my best haircuts ever! I left her salon feeling so cute and confident!…read moreI couldn't be happier how my hair turned out. The vibe is wonderful, Shirley is so easy to talk to. The salon is clean and cozy with easy on street parking. If you're looking for gorgeous, professional results give Shirley a call.

Well what can I say and where do I start!? She is amazing at what she does and a genuine person…read more She makes time to fulfill your needs. Her salon is clean and private which I like! And she is flexible so once again she works with you! 5 stars and more. I will be going to her now I'm glad I found a great hairdresser in my area.

I am really happy with Cheryl at Studio C! My last couple haircuts have been excellent, and I…read morereally appreciate how consistent and attentive she is. The shop is always very clean and inviting! Cheryl is very accommodating, really listens to what I like, and always does a great job. I've always left happy and I think that says a lot about the quality of her work. Highly recommend Studio C!

I will definitely be back. Curtis listened to what I wanted and was great to be around. He…read morerecommended a couple products that I asked about, but was not pushing them.

Went to get my hair done a few weeks ago, and booked with someone new at The Wright Look. It's been…read morealmost 3 years since I got a haircut, so I was pretty excited, but a little nervous. I have previously seen Kaitlyn, who always has been absolutely spectacular. Perhaps it was my own fault for assuming that everyone would be able to replicate Kaitlyn's work but after I got home and tried to settle it myself I realized it was not at all what I had asked for. I wouldn't even say it was necessarily a bad cut, but very different than I was looking for. I don't want to name the stylist as I think she did try her best, it just wasn't a good fit for me. She was kind and friendly and I think for other people she would probably do some great cuts, it just wasn't good on my hair or what I had hoped for. The most frustrating part was that I did call to try and see if I could get in to have somebody fix my hair, because it was not what I asked for. I called twice. The first time the phone disconnected, which was probably nothing to do with them. I was calling from Ukiah and service there is patchy sometimes. However, I did call again the next day and left a message asking for someone to return my call and never received one. I didn't leave a whole lot of detail in the message, but I did leave my name and phone number and let them know that I just gotten my haircut and I would like to have some thing redone. I would've happily paid to have Kaitlyn fix my hair, but I never got a call back. I will say that the person I went to at another salon confirmed that there were no layers as I had requested, and that my bangs were not even as the stylist had barely brushed them out. Sassy's Salon was able to get me in fairly quickly and did fix my hair in under a half an hour which I was incredibly grateful for.

Laura does a beautiful job with my hair. She colors it exactly how I want it every time. I have a…read morehabit of turning red and brassy which has been a constant battle with most of the stylists I have gone to. They would get it correct once and then not the next time. I have been seeing Laura for several years now and her coloring has been spot on every time. I am grateful to have found her and the salon.

I went to this salon for the first time to get bangs. Getting bangs at 33 is a delicate act to not…read moreleave you looking like a child so I printed out an 8x11 photo of the gorgeous Kelly Reilly to make sure I got the perfect bangs. The hair stylist fit me in during another appointment. She took a quick look at the photo, I did some explicit explaining of what I wanted and then she immediately cut my bangs to barely an inch down my forehead. When I exclaimed how it didn't look like the photo the stylist insisted this is how it's done because in 2 weeks they will be in my eyes. I'm sorry but am I a 6 yr old getting short bangs so the mom doesn't have to come in so frequently? Why the hell would I want bangs that would be what I wanted weeks from my appointment. While continuing to cut more of the bangs and then flat ironing them over and over to make them "longer" she charged me $15 and shoved me out the door. I'm now stuck with a crappy pair of uneven uninspired bangs. Why can't women just listen to other women and not walk all over them to get what they want?

I absolutely love the Salon and my stylist, Doris. The salon is well kept and located conveniently…read moreon school street. Doris takes her time and listens carefully to what you want. I've been going to her since I was young. I now live in Southern California but always book an appointment with her when I come back to visit because she's just that good!! Highly recommend.

Paula got me in immediately with her stylist, Jennifer. I had let a friend try cutting my hair into…read morea short style and things did not go so well. I am a hair stylist myself so I had to get my hair fixed. Within minutes of calling Paula's salon I was in Jennifer's chair and she gave me the hair cut I wanted. I showed her a picture and she did it. Thank you so much!

Alana and Paula are two of the most talented and friendly people you will ever meet. Their salon…read moreis the happiest place in Ukiah. I always leave in a better mood when I visit!

I can't say enough good about this business. The salon is clean and comfortable with a welcoming…read moreatmosphere. Grace & Alicia are friendly, professional and punctual. Their prices are very reasonable. Which is very rare these days. The ladies are great at making sure you get what you want and communicating.

I called last minute for a blowout and they were able to fit me in. The staff was so nice and my…read morestylist nailed it! One less thing for me to do.

I have been getting my lashes done here for over three years and I have never been disappointed. I…read morelove lash day! Plus my natural lashes are healthy. 100% recommend

I give 5's and beyond that,Mayra takes time and talks threw everything,very amazing listener, she…read moreis realistic about how cutting and dying your your hair you will not come out of her salon unhappy at all,everytime she does my hair I'm always amazed and super HAPPY, I will not go to anyone else to do my hair only her soooo I really recommend you making a appointment and being another potential client at Elegant touch Beauty Salon with Mayra.