This is I think our 7th project with, Eric, and we couldn't he happier! When we bought our house 10 years ago, the deck slab in the back was severely slanted. The upper deck was just adjusted in length of support to work off a horribly slanted lower slab. We noticed it was getting worse and starting to pull the deck away from the house, and asked Eric if he would be able to help us out. Not only do we have an incredible new back deck slab, but our upper deck is leveled again. They did an amazing job working around our garden beds, which were very close to the retaining wall, they put in support the front of the concrete slab. Having a nice transition from house to yard really changes how we feel about the entire house our entire yard, and has given us a great place to relax. I did not realize how much the unlevel deck had been bothering me, until I got to sit on a nice level one. Eric is a great communicator, and really genuinely cares about the quality of his work. We have used him for everything from a new concrete deck, to modifying custom bookshelves to fit into our new house. Highly recommend! read more

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We would NOT recommend this contractor for cabinetry work. What was supposed to be a straightforward kitchen cabinetry project turned into a frustrating experience that lasted nearly a year due to repeated delays, poor communication, and poor workmanship. The quality of workmanship was extremely disappointing. We paid extra to have the drawers built from higher-quality wood, and when the drawer boxes were delivered to us, they were split because he did not pre-drill holes before attaching them to the drawer fronts. He refused to fix those, stating that no one can see the split wood and that it doesn't affect the functionality. The cabinet pulls were installed unevenly; the painting of the cabinets was inconsistent, with some places looking as though it had 1 coat of paint, drip marks, sanding dust painted over; shelves not painted, in contrast, some were; inside doors not being sanded, leaving fresh wood cuts. One drawer face also appears to have been patched to cover some mistake instead of being remade properly. The toe kick wasn't attached to the cabinet and was not completely painted. In addition, the contractor scratched and damaged our brand-new hardwood floors by dragging the cabinets across the unprotected surface during installation. He initially said he would take care of it, but in the end, said he wouldn't, leaving us to come up with a solution and/or to fix it ourselves. The garbage bin wouldn't open all the way, so we brought it to his attention, and he told us that the Rev-A-Shelf rep said there wasn't anything that could be done, but we realized he had installed it incorrectly. Despite these issues being brought to his attention, he refused to take responsibility or make repairs. Overall, the lack of professionalism, extremely poor craftsmanship, unwillingness to fix mistakes, and extremely long delays made this a very negative experience. read more

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We went with Eric for a whole-home remodel. It was an unpleasant experience from the beginning and it turned into a nightmare by the time we were able to end things. If you don't want to read the full review, consider this advice: 1. His real name is Eric Fiore 2. Run a multi-state background check 3. L&I does not have all of his lawsuits listed, do a Washington court search in all the court systems under Polson General Contractors, Eric Fiore and Whatcom Remodelers (https://odysseyportal.courts.wa.gov/odyportal lists the case events and hearings for Superior Court cases; https://dw.courts.wa.gov includes District Court cases but with less info on the proceedings). 4. Look at the history of complaints against his bond on the WA L&I site https://secure.lni.wa.gov/verify 5. Get a second opinion on the bid Eric provides to help assess if it is realistic 6. If you decide to go with him, make sure you have an attorney review the contract to protect yourself.  There is not enough room in the review to explain all of the ways we were misled. Eric had us move out of our house for over 9 months and only made meaningful progress after we threatened to sue him. He replaced the roof, but left a portion uncompleted and leaking water into the house for over a month before we finally ended things. He demanded additional payment before he would even finish the roof. In the end, he refused to return the remainder of our down payment, which we believe is over 20 thousand dollars, and he left us with a completely non-functioning house (his crews completely demolished the interior of the house, except for one toilet).   Here is the summary- We gave Eric $40K for a deposit in June 2021, for a $100k whole-home remodel. In March 2023 he told us we were permitted and we should move out of house because he was prepared to begin work within the next few weeks. We were not actually permitted. It took months for him to properly respond to county permitting, even though we told him there were still tests he did not complete. The permit was approved in early July but he did not pay the permit fees until September of 2023. During that time we had been out of our home for 6 months with the only progress being near complete demolition of the interior of our house. After repeated inquiries from us, he had trusses delivered in late August, which then sat outside for a month growing mold, with no building started. At that point in late September we tried to end our agreement with him. He showed up at our house unannounced the following morning, saying he would start work. We were done and asked for the remainder of our down payment back, which we believe was over $35K...and he said he did not have our money, that he "invested" it and left saying we would "work it out in court."  After talking to an attorney who ran a background check, we were sick with what we found. He had so many unpaid tax liens and lawsuit judgments from vendors and homeowners, it was suggested we would never get our money back. He was described as "judgement proof" by the attorney. There are a host of felony charges, including being extradited from WA to Arkansas for check fraud.The attorney  advised us to work it out with Eric, and he agreed to a new contract with a new payment schedule. We felt we had no choice other than to try to get as much work done as possible. The revised agreement would require him to complete the roof and foundation repair before receiving another payment. He did most of the roof, but because of poor planning he did not complete the masonry work necessary to do the porch extension, which left improperly flashed seems and water pooling in the house. We did not hear from him again for a month, all the while the roof was leaking during heavy November/December rains.  After we contacted him to express our frustration over his lack of progress, he again showed up to our house unannounced, apparently having forgotten about our revised agreement. He demanded additional payment before completing any more work and could not tell us when our roof would be completed and the leaks addressed. He asked us to give him $10-20K more to order supplies, and pushed back when we told him we wanted the work done in accordance to our amended agreement. He sent us a long email afterward, including a list of costs that was way beyond our budget and the original $100k we agreed to, and he demanded we give him $20k more, even though he still had over $20K from our down payment. We offered a solution where he would have supplies delivered to our house and we would pay him upon receipt, then he could use the remaining money he already had from us for labor. He refused and we mutually agreed to end working together. In an attempt to settle, he gave us an obviously inflated cost of his expenses and offered to return less than $6k. For instance he said trusses were $2400, but when we called the truss company they told us the cost was $1200. We have other inflated cost read more

Excellent work! Communicates well through the whole process, pleasant attitude, fast and efficient. Have had quite a few things done by this company and by far is the best out there. read more

Polson General Contractors - Garage/shop - General Contractors Near Me

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We're a Canadian couple who were going to be out of North America for 2 weeks when we hired Polson General Contractors. They gave my wife and I a fair and honest bid. They never got off budget or requested additional money for the project. They completed the project on time. When faced with a challenge Eric was able to improvise and come up with a great solution. The end result was a completely remodeled cabin that is beautiful and has increased value. We highly recommend Polson General Contractors and are currently looking for another project that Eric can work on with us! read more