My husband called Polites for a last minute anniversary bouquet and Polites came through! They were able to put together this bouquet in under 5 hours, same day. Absolutely stunning flowers and excellent customer service. We will definitely be using them again for future occasions! read more

Polites Florist - Florists Near Me - Upper Darby, Pennsylvania

I have been using Polites for several years now and they always do an amazing job. Their flowers look like the pictures and the prices are reasonable. I once selected a flower arrangement and they were out of that vase and called me to see what other one I'd like to use. Their customer service is great and their flower displays are beautiful. read more

Polites Florist - Beautiful Polites flower arrangement. They used a vase that I brought to the store. - Florists Near Me - Upper Darby, Pennsylvania

Lovely arrangement, delivered same day! I ordered the full set of blooms and they did not disappoint. I think for this particular bouquet (By the River) a medium set might look even better. read more

Polites Florist - By the River arrangement - Florists Near Me - Upper Darby, Pennsylvania

I had to 2 arrangements that I received by 2 important ppl to me it was awful how they looked after just 2 days and the lady who took my first call was so so ignorant I'll never go there again or recommend them then when they picked up the arrangement the delivery man who was suppose to just pick up in the doorway open my door and started saying hello a bunch of times what kind of ppl run this operation there rude. read more

I needed a special flower water vase gift. I was truly fortunate in discovering Polites Florist. Jennifer, who assisted me, was professional and creative producing an awesome flower arrangement. I spend some time making a decision since I had so many great choices. Jennifer was able to create what I had described. The cost was very reasonable and so worth it. Yes, I would most definitely be returning! read more

I used Polites recently to send a condolences bouquet to a friend. The woman who answered the phone and assisted me was very nice and very helpful. They did a gorgeous- basic but impressive arrangement exactly like I wanted. Their prices are reasonable and better than if you use online florist. Suggest going directly to this florist. The delivered in just a couple hrs from my call. I believe they are a family business. Just one more reason to support them. I want to thank them for their help! read more

Polites Florist - Florists Near Me - Upper Darby, Pennsylvania

I ordered the flowers over the phone and it was amazing customer service! I wanted to get flowers for my friends birthday and I wanted to find a florist in Upper Darby. I came across Polites Florist & I'm happy I took a chance. They were so nice and easy to work with. I was even more impressed that I ordered the flowers at 11am and the flowers were delivered the same day at 2pm. Thank you Polites Florist , she loved her flowers ! Thank you for helping me make her birthday special. read more

Polites Florist - Garden Wonder - Florists Near Me - Upper Darby, Pennsylvania

They provide the best floral arrangements I have ever seen. I have used Polites Florist on several occasions since moving to Delco in 2015. I am NEVER disappointed. They just sent a beautiful birthday arrangement to my best friend and she was elated. Thank you so much for being so amazing. read more

Karen Mcmenamin 15h · To everyone on Facebook! please do not ever buy flowers from Polities! we purchased $650 worth of flowers for my sons funeral. A large flower, and want it a banner, saying son, medium flower with a banner to say brother and a smaller flower from his nephews who call him dude banner. When we got to the funeral home, we did not see them. We asked the Director and he said they never came son and brother but Dude did. My flowers were in the back behind the chairs with no markings never made it to my sons casket.. the flower shop will not admit they made a mistake. They're telling me that it's the funeral Poler's problem not theirs and I am not even asking for a refund. I said I believe she should give me a discount two days arguing with her and she hung up on me telling me that she for filled her order. after a little bit of an arguing match she hung up on me again ! NEVER BUY FROM POLITIES!! Edward MacMullen 3m · Shared with Public I was there and witnessed this! What kind of business does this. Not even a card on them to say who they were from! Karen Mcmenamin 1h · NEVER BUY FLOWERS FROM POLITIES!! read more

My husband ordered me a dozen blue roses for my birthday which was Saturday 4/18. They arrived and I changed the water immediately like the instructions state. I noticed yesterday that the roses did not stand up and were looking dead. I called the florist and let them know today and they were very standoffish. I tried to call the Springfield location and than called the Upper Darby location and was told due to covid 19 that the Springfield location was closed. I spoke to the woman at Upper Darby and explains what was going on with the roses. The woman asked if I changed the water I said yes. She apologized for the roses being dead. She offered to replace them however they didn't have anymore blue roses and stated that they may be in either tomorrow or next week, than offered to send another color. I stated that I did not want another color and would like a refund. The lady put me on hold, and when she returned to the phone told me they need to pick up the dead roses before they could give me a refund and also my husband would need to call for a refund since he placed the order. I told the lady that he used our joint account and I am also on the account and would like a refund please. They picked up the flowers and am still waiting for a refund. Will prob never order from here again. I will stick to my normal places that I don't have issues with! Very disappointing birthday gift! read more

Polites Florist - Blue Roses - Florists Near Me - Upper Darby, Pennsylvania

I used Polite's when buying flowers for my grandparent's anniversary. They have lived in Upper Darby their entire lives and I realized, I have never sent them flowers!!! I opted for using a local establishment rather than one of the big name online places and I am SO glad I did. Not only is Polite's affordable but the bouquet I sent them is GORGEOUS. I ordered the flowers in the afternoon for next day delivery and they were delivered before 9am!! My grandparents absolutely adore them and I have once again solidified my position as favorite granddaughter. I will be going to Polite's from now on. Thanks again! read more

Polites Florist - Gorgeous wildflower bouquet - Florists Near Me - Upper Darby, Pennsylvania

Angela provided EXCELLENT customer service!!! She herself deserves a 5 star rating. The flowers are super fresh & very professional arrangements. read more

Fantastic florist - very reasonable pricing, friendly staff, high quality and beautiful floral arrangements!!

My father's casket spray was huge and beautiful just as the photo and description on the web site! We were very pleased because we wanted the best for our husband and father. I have been ordering flowers from PF and was pleased with their flowers every time. Their flowers were always fresh and good quality. read more

So grateful that Polites Florist was able to deliver flowers within 2 hours of same day and worked with me (on phone) about what exactly I wanted. Really great customer service. Thank you so much! read more

I ordered flowers for my son's date for a junior prom 3 weeks in advance from the Springfield location. I was told they would be ready by 10:30am on the day of the prom. He got there at 1pm to pick them up and guess what? No flowers. At first they told him they didn't have an order for them despite him showing them the receipt for $78. It took them a good 15 minutes to figure out that the flowers were at the Upper Darby location and said they would have the driver bring them to springfield in about 30-45 minutes. He was already behind schedule given that they weren't there when they were supposed to be and they couldn't figure out where they were so he said he would go to Upper Darby to pick them up. I called and asked why they weren't where they were supposed to be and what the issue was and they just said that is was because they had 12 workers in UD and only 1 in springfield and they were running behind. Not sure why that is an excuse for not being where they were supposed to be at the time they were supposed to be there. If they were going to be picked up at 10:30am they should be at the location I ordered them from. Luckily he didn't go at 10:30am because they wouldn't have been ready yet. If they can't keep up with the workload then they probably shouldn't take that many orders. The flowers were pretty but his boutonniere was completely the wrong color and he ended up not being able to wear it. I would not use again. read more

Great local florist. I always use them to deliver flowers to my parents in Philly. They are always prompt, and have excellent arrangements!

Polites did the flowers for my wedding and words cannot express how happy I was with the product they delivered!! The staff and designers were a pleasure to deal with. I wasn't exactly sure what I wanted so I gave them an idea of the look I wanted and let them run with it. They had great suggestions and my centerpieces were elegant and simple. They also came in under my budget. I highly recommend Polites for any occasion!!!!!!!! read more

So pleased,so pleased. Ordered 3 potted plants for 3 different family members of the deceased. Ordered a colored garden garland for deceased. All arrived before or on time. Pics were sent to me. "Beautiful". The woman on the phone,so patient. I'm a fan. Customer forever. Thank you in a trying time. read more

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I previously wrote about an experience with polites florist when my boyfriend ordered a bouquet for me and it was delivered with the wrong flowers. Chris, the owner, saw the review and personally reached out to me to make it right. I was very happy with this level of customer service. Will definitely return! read more

I will never use or recommend Polites Florist again. After the death of a woman very dear to me, I ordered flowers from Polites for her funeral service. When I arrived for the service, the flowers I ordered were nowhere to be found. Not in the chapel, not in the waiting area, nowhere. I was devastated. This woman was extremely important to me and I wanted to honor her memory with flowers, and nothing was there. I asked the receptionist if they could have been in another room and I was told that all flowers delivered were in the chapel. Needless to say, I became extremely angry. I called Polites and was told that the delivery person tried to deliver the flowers, but when he arrived he was told that the funeral was the day before. I don't believe that for ONE second!!! Especially considering that there were several other arrangements that made their way there for her services! I can't even begin to explain how disappointing and hurtful this was. The funeral was hard enough, but being taken advantage of at this time was crushing. If I don't get my refund I will be contacting the Better Business Bureau. Even if I do get my refund, that won't let the family know how much this woman meant to me, and it won't excuse their horrible business practices. I wonder what they would have done if I hadn't called to see where my flowers were? They had my phone number but never called to fill me in on what they claimed happened...Guess what! Even when greiving. I'm not stupid. I can't believe they were just going to take my money... Polites is useless. DON't use them, unless you want to pay for something that they will never deliver. read more

What a pleasure to deal with Polites Florist---especially since I live about 3,000 miles away in California. I dealt with Michael (for a 60th wedding anniversary present) who is a true professional---a perfect combination of courtesy and knowledge. And the delivery and follow-up email was done exactly right. One of my best shopping experiences ever. Jim Good read more

I ordered a sympathy gift basket for a close friend who had lost a loved one. The order was made online at approximately 8pm and I was able to schedule the delivery for the next day! I was sending on behalf of a group and after submitting my order, I decided I wanted to change they way I had signed the card. I followed up with an email indicated the requested change. First thing the next morning (7AM) I got an email from the owner indicating that my changes would be made and the delivery would be made that day. I received a thank you from my friend later that day, indicating on-time delivery. read more

DO NOT USE this florist!!! Mother's Day flowers were not delivered because no one at home---totally understandable. Tag left on door to call for delivery. That is what I did on a Monday. Told "will try to get them out today" No flowers. Called Tuesday am. Told "waiting to get in touch with driver". Called again on Tuesday at 5pm,. Told "still waiting for driver". then "driver just walked in, will get right back to you" Never received return phone call. Called yet again on Weds am and spoke to owner "will get back to you" He didn't. Called again at 5pm on Weds, "still trying to get in touch with driver". Called back at 6...still no info. Flowers finally delivered on Thursday. I can't believe how many phone calls I had to make to get my flowers delivered. The absolute worst service I have ever had from any business!!! read more

I just called Polites to get an arrangement for a family members funeral. The woman at the florist was very helpful. She helped me figure out what size of arrangement I should get. She assured me they would be sure the flowers made it in time for the service. It put me at ease. read more

In January, placed multiple flower orders for Valentine's Day 2017. Received e-mail confirmation of DELIVERY evening of 2/24. Turns out, however, that one order was never delivered (to my daughter-in-law). Tried contacting Polities, to no avail. Had to go thru my credit card company to get a refund on the item not delivered. NEVER PLACE AN ORDER WITH THEM AGAIN. read more

Purchased flowers for my mother's funeral. Having done so over the phone wasn't sure what to expect. They were more beautiful than I imagined they would be. And they were very reasonably priced. read more

I am from Canada. I ordered flowers and fruit basket/chocolates from this vendor. They collect $119 from my credit card but the order was not delivered on the delivery date requested. The receptionist said that she made the order and put it on the truck Feb 28th morning and its still not delivered. Pl avoid this vendor - Polites florist - they are very rude read more

I was very pleased with Polites Florist. they did a great job for my wedding.Donna was so awesome patient and helpful with everything and best of all she showed she cared and always gave her honest opinion.great job and i will recommend to people.and i will be coming back as well : ) read more

I received flowers as a gift from them. It looks completely different from what was ordered (I was shown a photo). The person who ordered them ordered a rose arrangement that included four large roses and 8 smaller roses in a square vase. I received 3 larger roses and a bunch of red carnations in a cylindrical tall vase. Very disappointing. read more

Polites exceeded my expectations. The arrangement and customer service were excellent! I have ordered flowers through both local and 1-800-with some disappointing results in the past. This is now my florist. The experience from ordering online to a rapid responding emails (after a question I posed), to the beautiful, well done and reasonably priced arrangement delivery was smoothly done on their end. Thank you for a job well done. read more