Great customer service on the phone and in person! Very kind. Definitely recommend! Oh and Maytag…read morethe cat is adorable!!

They are always so helpful whenever I go there. Their prices are very competitive, and usually have…read morethe parts I need. If you are a do it yourself on appliance repair, this is the place to go.

Fixed my Dyson quickly at a reasonable cost. Second time there in the past three yearsread more

Easy to work with, and the owner goes above and beyond all others…read moreOur family has purchased from there with a Riccar, then a Shark. Thank you Jeff

I've used Clinton Power Equipment for repairs of small engines three separate times. They did great…read moreevery time and I have nothing but good things to say about them. Thank god they were able to get two of my snowblowers repaired quickly for me with the crazy snow storm we just got! Definitely recommend!

I really wish things had gone differently I certainly do. I sent my riding lawnmower to this…read morebusiness on 5/2/2017 . It was repaired and returned on june 4 it was used once and was being used the second time when it broke the same way it was sent to be fixed. This happened July 3 2017 on day 29 after it was returned. I stopped there spoke to counter person on July 3 after it broke was told they'd pick it up on the 5th of July . I again called on Wednesday and again on Saturday asking when they'd be around. I left messages since the phone wasn't answered. No one returned my calls till After the better business bureau of Cleveland was contacted. ................ On July 19 th I spoke to Chris the owner , he sincerely apologised he refunded my whole repair bill. 163.51 . Chris, did sincerely apologise. I felt that he was completely sincere. While Im leaving this report I found it only fair to post a update .

Bill was on-time,courteous and did a great job. Repaired my dryer replacing a couple rollers and a…read morebelt. Checked operation of the unit and found outside dryer vent sticking open. Cleaned that as well. Highly recommended.

Great service. Great prices. Highly recommend! We've used them twice and had great experiences both…read moretimes.

I really appreciate how friendly and helpful the folks are at Steinacker. I've been coming here for…read morewell over 10 years and it's been a consistent place as far as customer service. It's the only hardware store in town, but they don't act that way. The selection merchandise is always high quality and they usually have what I need. I've also had equipment repaired here and it's been such a great experience. Mike, the mechanic, was super helpful recently when I had my chainsaw repaired here. He even took me outside and did a refresher on how to run it efficiently and effectively. You just don't get that kind of service anywhere else. And I appreciate that. Chris, who is usually at the service desk is also super helpful. The cashier staff is always on point and friendly. It makes me grateful to have them in town.

I ordered online through their website and received my confirmation, which instructed me to call…read morewhen I came to the store (it was not curbside delivery). However, when I went inside to retrieve my item, although I had my order and confirmation with me, they refused to release my order to me because I did not show them photo id. After working in the yard all day, I didn't have my wallet with me. The email they sent did not indicate it required photo id. The representative argued with me and told me "it says it somewhere on the website!" How disappointing to go to a local hardware store, where you want to be able to trust employee's opinions, yet they cannot apply common sense to a situation. Who else would have my order or confirmation number? Isn't that the whole point? Strict adherence to policies that are not clearly set forth ANYWHERE, particularly when it is not in the email that says "come get your order!" and provides a CONFIRMATION NUMBER, makes me doubt the common sense of the employee and the people telling him what to do. What a waste of my time! Next time I will just go to Lowe's where they will bring it outside to me, like everyone else is willing to do when you order online (WITHOUT ASKING ME FOR MY PHOTO ID!).