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    Polanco Home Solutions

    4.0 (4 reviews)
    Closed 8:00 am - 7:00 pm

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    2 years ago

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    Triple M Gates

    Triple M Gates

    4.6
    (23 reviews)

    We had such a great experience with Triple M Gates! They spent time troubleshooting with us over…read morethe phone at no charge, which helped us avoid an unnecessary service fee. When they did come out, they were able to repair our gate, gave us great advice and saved us money in the process. They were trustworthy, reliable and genuinely helpful from start to finish. We will absolutely use them again and recommend them to anyone needing gate repair!

    The service I received was extremely poor. My garage gate…read morestopped working, and the technician and owner of the company apparently - Robert- informed me that the problem was due to a lack of maintenance. He replaced the battery at a cost of approximately $300. The very next day, the gate stopped working again. He came the next day and conveniently claimed that the main control board had been damaged by a power surge and told me it needed to be replaced at an additional cost of about $750. To make matters worse, he failed to arrive at the the time I was given. As a result, he left without programming the remote control and the keypad. Later, I was told that, for legal reasons, he was not authorized to perform the programming. At no point before the appointment was I informed of this restriction. Had I been told in advance, I would have made sure someone was present. This entire experience has been extremely frustrating. I have paid significant amounts of money, and the communication and customer service have been unacceptable.

    Polanco Home Solutions - roofing - Updated August 2026

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