Went for lunch. Soup and a chili. Took over 30 minutes to arrive. Owner gave excuses as to his…read morestaffing issues. Server was rude. Not offered any refills on coffee, nor water at the start. Go to Plan B or Sante Fe or Longshots. Skip this.

I have stopped at the Bears Den a few times over the last ten years while in town visiting friends…read more The food has never been terrific and there is still a lot of weak spots on this menu. This round was for breakfast and we were a group of 4 adults and 3 children. Where the place is not lacking is portion sizes for most of the dishes. The mix plate dishes (e.g. Eggs; pancakes; etc) were really large (too large to be honest). There is also combinations that do not make a lot of sense (e.g. You usually don't get pancakes AND toast). The problem with these dishes were execution. Eggs were fine, home fries were white and under cooked, toast was so thin buttering them broke the slice, and the pancakes were flavourless. My wife had a breakfast wrap which was hilariously small. It looked almost miniature novelty sized. Fortunately, everyone else's food was so over portioned that there was more than enough to pass on to her. The place apparently has been taken over by new owners. They are Indian and are launching an Indian menu in mid-September. That will hopefully be something they enjoy themselves and have some good family recipes to delivery to the locals. I wondered in the back where they have a bar & grill type place. It was nice looking and they had a couple of decent beers on tap. Might be a better evening spot.

I spent last night at the Quality Inn & Suites…read more The king bed was comfy! There is a fitness room and pool, though I didn't get a chance to check them out. Parking, WIFI (it was speedy) and breakfast are free. My room had a mini fridge, microwave oven, coffee maker, etc.

Super clean! The staff are awesome the lady who checked us in last night was well groomed friendly…read moreand she was funny and so nice! We arrived without a reservation, but she was able to accommodate us no problem! The room was nice and spacious, super clean and up to date! I slept lap well on the comfy bed, my husband didn't but that was because I was sleeping so well I snored and woke him up. I sept through breakfast but my husband said it was great! He had an Omelet and bacon and toast and liked the coffee. He brought me a tea and or was nice as well. The shower was glorious with good pressure and lots of hot water! Bonus points for large refillable bottles on the wall that cuts back on plastic waste! Which is super important to me. When we were leaving our room the housekeepers were in the hallway a couple rooms down from us and I didn't hear them at all when we were in our room and they were so nice and friendly! We waited in the comfortable chairs in the lobby for our ride, the chairs are so comfortable. Thank you so much for the nice stay! Our daughter and son in law have moved to Petawawa so we will be back!

It was ok. I booked it for the hot tub and i needed a place with reliable wifi to do school work…read morewhile in town on family business. The hot tub was shut down, I checked in Sun, left Wed and it opened back up Tuesday evening. I had to finish and submit assignments for two classes by midnight Sun. It went down and was up and down Mon and Tuesday. You had to pay cash at the restaurant due to the internet (or if you had a credit card put on file for your room before it crashed Sunday). I brought this up to the front desk staff several times and they offered nothing (other than saying I could go down the street to Tim Hortons and use their wifi). Honestly, if I hadn't booked through a travel ap i would have demanded my money back and gone elsewhere (like the one next door that didn't seem to have any issues). Do better.

Great hotel to stay in when you are in the Pembroke area. We booked this hotel for our White Water…read moreRafting adventure with RiverRun. Very quiet area, very well lit up. The breakfast was great; as they served eggs, sausages, pancakes, yogourt, fruits, coffee, oatmeal, and a variety of breads/English muffins. They have a nice swimming pool but no hot tub. The fitness room only had 4 equipment; 2 treadmills, 1 elliptical, and 1 pedalling equipment. This was the only hotel in the area that would accommodate 5-6 people to a room. Our room had a pull out couch. Our room was very nicely cleaned. Although I didn't know why the drapes wouldn't close all the way.

Always come back year over year for breakfast with my kids. Recently went on the Friday before the…read morelong weekend and almost every table had a reserve sign. When we are up here during non long weekends it's way more chill. Tip: long weekend - get resos Food 3/5 Service 4/5

Extremely Poor Management and Communication - Avoid This Place…read more We arrived later than expected and tried calling the phone number listed on their website several times -- no one ever answered. When we got there around 8:00 PM, the office was completely dark. A note taped to the front door said we had been assigned rooms 12 and 13, and that the rooms were unlocked. However, when we went to those rooms, they were locked and already occupied. The people inside told us they had been assigned those rooms. We encountered someone who appeared to work in housekeeping, but he didn't speak English and couldn't help us. Fortunately, another guest who overheard the confusion offered to help. He had experienced similar issues and had the owner/manager's personal number. He called -- no answer the first time -- then contacted the restaurant manager, who thankfully spoke English and managed to get us into different rooms. This was a completely unacceptable way to handle guests' arrivals. For two days, the owner/manager avoided speaking with us, claiming over the phone that he wasn't on site -- even though we saw him several times. When we finally did meet, he offered no apology, only excuses about not being able to find staff to keep the office open more than an hour a day. There was no gesture of goodwill, no compensation, and no accountability. We will never stay here again -- and you should think twice before booking.

Rustic spot for family vacation perfect for lake activities and community…read more My family has been coming to Golden Lake since around the 1970s. If you want to start a family tradition, come to the McMillan's. They're the most hospital people I know. Great for fishing, boating, paddle boarding, hiking, and family time.

This is our 2nd time here. We're just happy they have opened after the pandemic. Our reservation…read morejust like everyone else's carrried through. The service is great, it's wonderful to go where the food is made for you - home-cooked meals 3x a day, relax on the water or a swing, paddle out on your board while still being able to see the bottom of the lake. A family and pet-friendly place to kick back, and connect. Made more special this year with most of our grown children joining us. Oh, yeah! The stunning sunsets!

Without a doubt, the place by which I will forever judge all other accommodations in every possible…read morecategory including price and atmosphere. My girlfriend and I stayed in The Library Room, which is much more than just a room; suffice it to say it has it all. The other rooms are more of the same. Excellence. The beautiful manor's exterior is outdone only by the exquisitely decorated interior. After entering through the giant dark wood front door, you are met with a foyer with a grand stair case. The decor is all period inspired, with tin ceilings, rich wood accents, and a cozy fire-side seating areas wherever you go. Your room comes with a full breakfast, including refreshing fruit salad, tangy yogurt, freshly baked items, and a hot, freshly prepared main course - with strong hot coffee and icey fruit juice to wash it down. Breakfast is served in the beautiful and vibrant dining area, with Art whistling in the kitchen and jazzy tunes to get your morning started. A guaranteed, regret-free, hidden gem in the Ottawa valley.

Very pleasant boutique hotel with a breakfast not to be missed. Delicious quiche. Home made basil…read moreoil. Yum

My husband and I stayed here under the recommendation of a coworker who has stayed here before. We…read morespent 3 days and 2 nights during the 2018 Easter long weekend. We slept in one of the lower-floors Master's suites. Overall, we had a lovely time in spite of the April Canadian weather. We spent some time in the hot tub outside, which sits on the balcony facing the lake. We also sat in the jacuzzi, watched some Netflix, lit the fireplace, and used their Algonquin parking pass to do some hiking in the area. The best part was dinner; everything was delicious. The best courses are the entree and dessert. Make sure you go in with an empty stomach and bring your own wine! There is a corkage fee of $20 but it's so much better than purchasing one of theirs. On the flip side, I wished they had just omitted the separate but mandatory parking and firewood fees. I wouldn't have noticed a difference if they jacked up the room price and just hide the parking and firewood fees. When you see those extra items on your bill you feel like they're really penny pinching you, which kind of ruins the overall experience. The in-room coffee fee is also quite ridiculous; $2 per k-cup - are you kidding me? Nonetheless, I would recommend this place to my friends and family and may consider coming back again. I would strongly encourage the owners to get rid of the stupid fees; they really ruin the experience for you when everything else seems so flawless.

Outdated and run down…read more The food was delicious, we love the breakfast room service, but the cabin we stayed in needs some fixing. I wouldn't step on the front porch for fear I'd go thru. We had a terrible smell in the coffee bar area the first night, I'm sure it was a dead something, they took care of it right away! Charging extra for the in room coffee is very cheap! Come on!! The foot stool in our room has seen better days, it was FILTHY! There's old and there's need to be replaced, the patio chair covers are disgustingly dirty and old. I'm sure they're at-least 30 years old. Small details like updating visions and tub stoppers (brown and disintegrated) can go a long way. We had a private parking spot next to our cabin and STILL got charged parking fees. That's a bit ridiculous, for the price everyone pays there is plenty that should be included. Ice to get the park pass for free, we used it daily. I'm not sure I'd recommend to anyone, unless they got it as a gift.

The owner was extremely hospitable. Our room was neat and clean. All of our expectations were met…read moreor exceeded. We hope to visit again sometime and stay longer.

Well there are not many options for places to stay in Renfrew, but I guess the Best Western was…read morenice enough. It's pricy for what you get. No breakfast. Wi-Fi only from when you check in until noon the next day (i.e. if you have an event there and want to check your e-mail after you check out and 2pm you can't). The room was fine, the beds worked and the place was really clean.