They replaced my windshield. Communication was prompt and appointments were readily available…read more The price was better than any other place I called and I'm happy with the work.

Gino provided a fast and competitive quote. He did a fantastic job and he came to my home which was…read morea huge bonus. I was very pleased with this company and would recommend them to anyone.

Had my front windshield replaced today. I called yesterday to set up an appointment, and the whole…read morejob took less than an hour. I've been taking all my vehicles--and my friends' and family's vehicles--here for years. I can honestly say they're one of the best, if not the best, in town when it comes to pricing, speed, and getting things done promptly. I don't take my vehicles anywhere else, and I wouldn't recommend anyone else either. I don't know if anybody's been around longer than them, but I've been a customer for several years now and I've never had a single issue. Never had to worry about pricing either--they always have the best prices in town!"

Short version: outstanding prices, with fast and friendly service -- what more could you possibly…read morewant in the unfortunate situation where you need car glass replacement? This place is such a gem! Longer, more meandering version: I needed a car window replacement for a passenger side window on a new Grand Highlander (don't even get me started on the gravel flying on Hwy 50 these days!) and I knew I wanted to find a place in South Sac where it's fast to get in and high rent real estate isn't being built in to my repair costs. In a sea of fake reviews on the internet, including yelp, I saw the ever-active, ever-helpful Carol P.'s review of this place and reached out at night through the yelp app. Jimmy responded quickly (like later that night) with a quote and an offer to get me it the next day. He even followed up the next day with specific parking and location instructions that were super helpful. I was in and out in 45 minutes, just like they said I would be. The guys did perfect work and were professional and friendly. There is a basic waiting room, but really you should wander next door to Hi-Fashion Fabrics. That store is freakin' great, and you probably don't go there enough and explore it. It's not just fabric -- it's craft supplies, beautiful buttons for upcycling a vintage coat (which is what I ended up buying), feather boas for like $6 (which you probably need). So, while I hope I never have to go back, I know that if I do end up with cracked auto glass, I'll be back here for sure!

Great low price compared to other quotes. It's an OUT THE DOOR price as well. (Obviously still a…read morefew hundred dollars or more, I'll say less than 500 for my 2020 Honda accord.) Done within less than an hour for a windshield replacement.

If you have a C7 corvette I suggest you take it elsewhere. Had my windshield replaced and can tell…read morethey aren't well experienced with the car. A-pillar trim placed back on incorrectly, missing screws from the trim (I had to buy replacements), and a piece of trim from the cowl area wasn't installed they just left it completely loose in the engine bay. Overall, wouldn't recommend.

If you had told me I would be a regular at a windshield and chip repair shop , I wouldn't have…read morebelieved you - but last couple months my windshield had other plans but Tim and Lori made my visits quick, reasonable and super easy experience. I'm definitely a happy repeat customer!

I have been a customer for years. Very reliable and great customer service. No one wants to have a…read morewindshield replacement but having a company that makes the process easier relieves a lot of stress. I appreciate Lori and staff.

An unfortunate incident during a San Francisco road trip led me here. My vehicle's rear glass was…read moreshattered in a smash-and-grab, resulting in two pieces of luggage being stolen; bags intended for just an overnight stay. I had concealed them well and even parked with the rear of my car backed tightly against a wall, where access seemed unlikely. After a full day of activities, I returned to my parking spot to find the unthinkable had happened. With a broken window, stolen luggage and no change of clothes, I was forced to cancel my hotel reservation and drive several hours back home to avoid further issues. To make a long story short, Safelite was able to schedule me just a few days later. The cost was significantly less than my insurance deductible, and my car was back in service within about 1.5 hours of drop-off. I also want to highlight Ian, who promptly addressed all of my questions and concerns, making an already stressful situation much easier to deal with. Based on this experience, I would absolutely recommend Safelite to anyone in need of quick, reliable auto glass service. One tip is to check their website for promos and discount codes, they will save you a nice chunk of change!

Worst customer service. Just because you have a Tesla you have to take it to them so I did but they…read morehad the wrong glass and I tried to call them three days prior many times and it's impossible to talk to a human so when I got there they had the wrong glass just like I thought I tried to make me another appointment at a location that could come to my work and they just no-show no email no phone call but the appointment is still showing. I just don't understand how they're still in business or why anyone would ever choose to go to Safelite.. and this is the third time that I've had to use them because Geico seems to think that in California $40 an hour is good enough for a glass replacement. But that's a whole Nother story I could tell you about the time they wrecked all the stripes on my hellcat and had to replace the window three times and then still scratched my paint that they never fixed. Oh, I guess I just told you about it. Why would you ask me to contact you when that is impossible. Online chat? Why wast my time? No phone number ever gets you a human. Hopefully people see this and stop using you. Also for anyone reading this that has Geico, they told me if I click the other button to choose a my own place, more recommendations appear. Yeah, Geico is definitely part of the problem.

UNPROFESSIONAL, never deal any business with this auto repair shop. He will never show on the date…read moreof the appointment. No call back no text nothing..

Awesome deal! Best price for windshield replacement and provides mobile service on top of that!read more

Good service, good job on replacing windshield on BMW. Cheaper that SafeLite…read more Did work on time and 20% below other quotes. Good people.

I've been coming to this auto shop glass repair place for at least a decade, with our vehicles,…read moregetting windshield chips and cracks repaired Our 4Runner then, and now our 1500 RAM truck seems to attract high velocity rocks and pebbles on the Business 80 freeway. HIGH quality work is ALWAYS performed each and every time I've come here. Josh, the front desk/appointment maker fellow, always has a cheerful smile and professional demeanor. I had chance to meet the owner, Gabriel, who made me feel very welcomed. Just all round, good people, providing excellent service and care in taking care of our family's automobiles.

I had clear bra and window PPF installed on my car by David and his team, and the experience was…read moretruly 10/10. My brother had both of his cars done here and recommended this shop to me and I'm so glad he did! The workmanship is outstanding, and their communication is even better. They kept me updated throughout the entire process and were incredibly accommodating with scheduling. One detail worth mentioning is that they wrap the film around the edges, unlike other places that only go to the edge (hope that made sense). Overall, an amazing experience. I absolutely love the results. Thank you so much, Imperial!

I can vividly remember over a year ago looking at my new (to me) car in the garage and saying to my…read morewife, "this car is so beautiful...I think it will be the first car that I will not modify." One year later and my wife is smirking at me as she observes two large boxes (containing carbon fiber pieces for my car) being delivered onto our front porch. After securing the parts, I knew exactly who I would contact for installation services...Imperial Works! If you have read any of my past reviews, you know that I'm fond of their customer service and overall expertise. Since my work schedule was pretty crazy, Jenny made an exception by allowing for me to drop my car off the afternoon prior to the day of my actual appointment (thanks Jenny & team for your flexibility). After Wesley inspected the parts to ensure that everything was complete, I handed over my keys and headed off to work! Late afternoon the next day, I received a text that the installation had been completed and my car was ready to be picked up. As my Lyft driver dropped me off in front of the establishment, I observed my sexy car sitting pretty with her new front lip and side skirts! Before processing payment and handing over my keys, the always personable David, explained to me the process and tools needed to safely secure the parts to the car (a big concern considering how dangerous it would be if a part were to fly off while on the road). To further elaborate on the measures taken to ensure a quality installation, David also explained that they used their own fasteners for the installation; versus using the sometimes mediocre fasteners that are shipped with some car accessories. The attention to detail and customer service is truly what keeps me coming back. Sometime next year (Lord willing) I plan on paying Imperial Works a visit to have my car vinyl wrapped in a color that closely resembles BMW's San Marino Blue (thank you Joe for patiently answering my silly questions pertaining to wraps)!

chip happened on our RV windshield while traveling. we called & got right in. Alex took great care…read moreof us.

I had two small "star burst" damage spots on my windshield from being hit by two small stones or…read morepebbles. I called about getting those repaired to prevent them from getting worse. I was given a quote of $154. I then called a local windshield repair who had serviced my car previously. His charge was $80 (52% more than Auto Glass Now) so I had him fix my windshield. He came to my house and completed the job in less than ten minutes. The next day I received a follow up call from Auto Glass Now. I started to explain about their charge as written above but they hung up on me. I suggest you not bother calling them for a quote.

Quick appointment and efficient service. Ready on time. Good job. As promised and very reasonable…read more Clean shop and helpful front desk.

Went here for a cracked windshield on my 2018 Honda Accord EX-L…read more I called ahead first to get an out-the-door price. I had already checked Glass.com and a couple other places, so I had a rough idea. They actually came in lower than what I was seeing, which was nice. I also asked if I could just hang out and work from their lobby while they did the repair, and they said that was fine. When I got there, they gave me the WiFi info and I just worked off my laptop the whole time. It took about 3 hours like they said. The lobby was bigger than I expected and the internet was fast enough to actually get work done, so that helped a lot. Location is solid too, there's food and shops nearby if you don't want to sit the whole time. One thing I thought was interesting, I have a friend who owns a windshield shop in another state, and I sent him pics after. He was pretty surprised at how clean it came out for the price, said it probably comes down to them doing a high volume of jobs. Overall just a smooth experience. No upselling, no weird surprises, and everything lined up with what they told me. I'd go back if I needed to.