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    PNW Loans Team

    4.8 (20 reviews)
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    Services - PNW Loans Team

    Mortgage services

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    Ask the Community - PNW Loans Team

    Review Highlights - PNW Loans Team

    Brian and the team were able to keep the transaction zooming along, and were super proactive when any issues came about.

    Mentioned in 20 reviews

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    Columbia Credit Union - Columbia Credit Union Downtown Branch

    Columbia Credit Union

    (11 reviews)

    I'm beyond disappointed with Columbia credit union. I run a season business (a farm) and, while…read moretrying to finalize grant paperwork could not access my online account. I tried resetting my password, but never got an email. I called in, and they explained that, without any notification they closed my online account because I'm "not logging into it enough" and that I would have to goto a branch to get it re-enabled. I went to the scotton way branch, explained the situation and was told I have to "start all over" fill out paperwork and wait for corporate to eventually get me access again and that is would take at least 2 business days, but there's no guarantee. I asked if I could get a print out of my account activity for 2025 (needed for the grand paperwork) and was told I would've charged $5 a page!!! The whole reason people move from big banks to credit unions is to avoid this unfriendly, arbitrary policies that don't do anything but inconvenience and fleece their customers. Again, the whole point of moving my personal and businesses accounts to a credit union was to have a real person who helps me.. not a totally unempowered robot to try to extort more money from me based on a policy I was never informed about, and a deactivation I was left to discover when I actually needed access... fix this!

    DONT GET A CAR LOAN THROUGH THEM. I came back with a new car to have my loan through them and it's…read morebeen nothing but ongoing issues with my insurance. I didn't have this issue with my prior car/loan with them and it's not been fixed. I was told 6mo ago this wouldn't be an issue and yet here we are. It's impossible to get an issue resolved with them sooner than later. Takes 2 weeks or more to sort issues out. Everything about dealing with them has been a headache. I've had maybe 1 helpful person who went above and beyond via email with me to get things sorted, and he was so nice. But it seems as though this will be an ongoing problem. Myself and my insurance agent have both sent in copies of my declaration page with all the info needed yet they either "never got it" or I can't get a response from someone. We shouldn't have to re send the same document over and over again. It's simple yet has become a mess. My insurance guy has never had an issue like this with a lender either. I'm more than likely taking my business somewhere else since this has yet to be resolved.

    Timmy Ostrom - Timmy Ostrom - Fairway Independent Mortgage - Downtown Vancouver Office

    Timmy Ostrom - Timmy Ostrom - Fairway Independent Mortgage

    (3 reviews)

    In the past 9 years I have referred dozens if not hundreds of Home Buyers to Timmy Ostrom and have…read morenever had a complaint. As a Home Builder, specifically speaking to on-time closes which are essential to our success, I cannot recall ever missing a closing date because of something Timmy or his team missed in the process. When it comes to new construction, the cycle time of talking with clients, fielding phone calls can be anywhere from 6 months to a year. Timmy will always respond immediately and do his best to overcome obstacles. Timmy and his team make buying or refinancing a home for home buyers a breeze. From that first call they have with Timmy they will know he's a top notch expert in the space that is in this business because he enjoys it, and not because he's here for money. His whole team, have always such a pleasure to work with. Having been a consultant for 2 major corporations I know when I see superior customer service. The whole team at Fairway Mortgage really gets it. It's not the fact that they are professional, polite, and responsive but it's the fact that they really understand their customers and their customer's needs. Their passion to help their customers succeed is what sets their service apart.

    I referred my cousin to Timmy. He did such an AMAZING job getting the perfect loan for him. He is…read morevery professional. If you need a loan, he is your guy!!!!!!!!!!

    PNW Loans Team - mortgagebrokers - Updated May 2026

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