Great bank with helpful and courteous staff! We do all of our banking here and have no regrets…read more Calling or dealing with online representatives can be a bit of a drag having a large national bank, but the friendly familiar faces inside make this truly feel like a small operation. Even when I had frustrating fraud-related situations and was getting no traction at a high level, I just stopped in and spoke to someone who was able to escalated the situation and get it resolved. Kudos to the great team here that keeps me coming back.

The staff here is super friendly and helpful! It's 2018 and I'm still running around with a…read morechip-less debit card. I've been to half a dozen or so different Chase banks with this card and this is the first and only branch that was willing and able to dig into the problem and get me a new card. Very satisfied with the service here. Wish I had come here first thing when chipped cards became standard.

My wife and I were recently the victim of fraud. Meaghan Huff of Adventure credit Union was…read moreabsolutely wonderful in leading us through the process to become financially whole again. She spent the morning with us listening to our concerns and spent many hours researching our situation. We would have been lost without Meaghans help. She was friendly, caring, supremely helpful and detail oriented. We are in her debt. A very exceptional employee. We are so glad we met her even under the circumstances.

Lowest rate at the time. Very easy to speak to if I had a question or problem. Nice folks.read more

Customer service is always great at this branch! Always very nice and friendly. One of the loan…read morespecialists personally took me into a side office and walked me through the steps of setting up an account online and answering all the questions I had. I had horrible service with the 5/3rd across the street and marched over here angry to switch banks. By the time I left I was smiling, laughing, and in a good mood. I never dread going to the bank anymore.

Awesome service. The ladies behind the counter are very friendly, they get to know their regulars,…read more& I've never had an issue with them. Anytime I've encountered a problem they have been very prompt & professional. They have tons of other options like home loans, car loans etc. I've been banking here for 8yrs & I highly recommend them as a financial institution. Banking has never been easier & my money is safe!

Not real happy with Fifth Third Bank. We have some simple questions for our business that they…read morecould not answer. Someone from Treasury Management was supposed to contact us, but never did. Seemed to be too big of a bank to really help us.

Stopped in today while running errands. I work downtown, so I usually use the branch on Lyon St…read more It was not as glam or big finance as downtown...more comfortable and appealing in that regard. The staff was very friendly and unrushed. When I politely refused an offer to open a credit account, no pressure. Nice. =)

I opened an account just to get a the best car rate. They had a special with the dealership. Then…read morethey had a great rate on a home equity loan, so i did some improvements. I have liked the service so well, and that they are part of a comprehensive alternative banking network, I am considering switching everything over to Compass.

My experience with Compass Credit Union has been awesome. And Julie was amazing at getting me into…read moremy new truck very quickly. I was very well pleased and happy with all that she did for me to get me the truck. And very satisfied with Compass Credit Union. Amazing work Julie and yet again thank you so much.

Once in a Blue Moon a person comes along that changes your day, your life, your world. Debra Young…read moreis just that person. Knowledgeable, efficient, and kind. If you have to do business with a big bank, go to Huntington National Bank located at 6174 28th St., S.E., Grand Rapids, MI. 49546. Ask for Miss Deb and you'll be on here writing your own wonderful review too!

Been a member here for many, many years. I stay because they give such personal service it is…read moreamazing. They always call us by name. Ask how we are and show a genuine interest in helping us in any way they can. When I was diagnosed with cancer this past winter, they even put together a group effort of frozen casserole dishes for us to put in our freezer and use when I was to sick to do anything. Now that was special! Can't say enough good about this place.

Our family recently needed to open a trust account. We went to a local bank several times with…read moreappointments. They were never prepared, asked the same questions numerous times, never had the documents we provided several times. I finally went to Community Choice C.U. where my husband and I have had our accounts for over 30 years. I did not have an appointment, yet Darcee helped me immediately. She reviewed my documents, completed the paperwork, and opened the account. My brothers were able to stop when it was convenient for them to sign the forms. Community Choice, Darcee and Krista were wonderful. I should have gone to them in the beginning.

I have been a customer of UFCU for years. They have always been friendly and quick to help anytime…read moreI ask. Their online banking app is extremely user friendly. Would recommend them to everyone

Every time i have a issue with my account, the associates there always take care of me and some how…read moreremember my name ( go inside once every 6 months maybe )also the wonderful people on the phone service. Thank you all .