I opened an account just to get a the best car rate. They had a special with the dealership. Then…read morethey had a great rate on a home equity loan, so i did some improvements. I have liked the service so well, and that they are part of a comprehensive alternative banking network, I am considering switching everything over to Compass.

20 year member, this place was good before they moved on main st. They will buckle some you to…read moredeath and never have competitive rates. No longer value their customers.

I have been working with AIC on several accounts and projects over the last year, and I am proud to…read morebe able to associate myself with them. The staff and management are top notch and the level of friendliness and professionalism are unparalleled in the area.

For some years, now, KCECU/IntandemCU personnel have been very gracious to me. I have been able to…read moreuse the drive thru because credit union staff come outside to personally assist with my banking transactions. My physical challenges prohibit my ability to reach the drawer beneath the teller window, CU staff help me put things in and get things out of the drawer even counting monies withdrawn with me verifying the accuracy of every transaction. CU staff have done this all year round, in ALL types of weather. Most recently, staff members Reese and Hannah, have assisted me with my banking transactions with professional cordiality, I am grateful for them both. I have been a member of this credit union since 1987. I could not ask for a better banking institution. Intandem Credit Union, the best credit union anyone could ask for.

Wonderful customer service! Always willing to help and to find a solution. It is definitely a place…read morewhere I can get the personal service needed to take care of my banking needs!

Wanted to say thank you to an incredibly helpful staff. I have refinanced my car here, and loved…read moreit! The friendliest, knowledgeable and understanding staff helped me out, which I am grateful for. Not only is my payment lower but I also got the same term I had left on my loan. Thank You for all of your help LMCU (kentwood branch).

Love this place. They are friendly, helpful, and we love banking with a credit union rather than a…read moremajor institution. The benefits are incredible and the staff are helpful to make sure we are taking advantage of those benefits. Thank you LMCU Kalamazoo!

My wife and I were recently the victim of fraud. Meaghan Huff of Adventure credit Union was…read moreabsolutely wonderful in leading us through the process to become financially whole again. She spent the morning with us listening to our concerns and spent many hours researching our situation. We would have been lost without Meaghans help. She was friendly, caring, supremely helpful and detail oriented. We are in her debt. A very exceptional employee. We are so glad we met her even under the circumstances.

Lowest rate at the time. Very easy to speak to if I had a question or problem. Nice folks.read more

Customer service is always great at this branch! Always very nice and friendly. One of the loan…read morespecialists personally took me into a side office and walked me through the steps of setting up an account online and answering all the questions I had. I had horrible service with the 5/3rd across the street and marched over here angry to switch banks. By the time I left I was smiling, laughing, and in a good mood. I never dread going to the bank anymore.

Awesome service. The ladies behind the counter are very friendly, they get to know their regulars,…read more& I've never had an issue with them. Anytime I've encountered a problem they have been very prompt & professional. They have tons of other options like home loans, car loans etc. I've been banking here for 8yrs & I highly recommend them as a financial institution. Banking has never been easier & my money is safe!

WOULD GIVE ZERO STARS IF I COULD! I would NOT recommend this place to anybody I care about. After…read moregoing in and meeting on not one, but two different days I was baffled at how little they care here. After arriving early I had waited 15 minutes past my appointment time without anybody coming over to greet me or let me know there may be a delay. As I saw them walking around the office. When speaking to a representative at my appointment I felt as though all she wanted to do was talk down on me for how much more information she knew regarding stocks. DO. NOT. GO. HERE!!!!!!

Top notch service! I was having issues depositing some money orders into my checking account…read morethrough the mobile app and stopped in the branch to see if they could help. The gentleman who helped me was so accomodating and patient with my request (since this branch is more for investment advice/ wealth management). Note: Any check deposits made here must go into your brokerage account. Then you'll have to move the money to your checking account online. Overall amazing, friendly, non-pretentious service. As a young professional/ investor just starting out I am so happy with the service Schwab offers. Staff here have the heart of a teacher and are so helpful. Thanks guys!