It took me years of being an employee at the VA hospital before I qualified to become a member. I…read morewas rejected at least twice. They finally let me become a member and I was approved for a car loan there. I decided to go elsewhere. I do have a checking, savings and money market account there.

Absolute disaster and completely incompetent. The aforementioned duplicate of my equity line that…read morewas supposedly fixed 3 years ago delayed the closing of my house sale by 5 days and almost caused the buyers to back out. They refused to make any concessions or even admit they had made a mistake. I have sent messages to their Board of Directors and audit committee and have still received no response two months later. They also accidentally sent another members account information to my title company which they refuse to own up to. They are incompetent and liars. If you value your money and your privacy, DO NOT USE THEM.

Hey yall, Walking…read moredown the st and ran right into one of my fav places the bank!! Chase is always a convenient bank! Always in every city every state and I like how they treat me! This transaction was smooth. It was nice. Thanks!

This is one of the best banks I have ever been to. I had a business account with Chase Bank. The…read moreservice is always excellent. You receive water, folders, and printed statements - all at no charge. I am HOH as the H Street Corridor coincides with Gallaudet University and a lot of people do not understand the HOH community. I am also DeafBlind, this bank has excellent accessibility.

Thank you all for your very valuable feedback. As extraordinary service is our primary motivator at…read moreTD Bank, there are no words to tell you how much your opinion matters. Thomas, I have shared your review with Maribel, and my team at Dupont Circle. We are so flattered that you took the time to share these thoughts. We will continue to deliver this service and hope to earn great fans such as yourself! Warmest Regards, Autumn Celeste Edwards Assistant Vice President, Store Manager

Unlike my usual TD branch in Shaw, this location provided terrible service. The assistant manager…read morerefused my request for a notary--and didn't even bother to tell me in person, sending a teller to deliver the decline instead. I've always had great experiences at other TD Bank branches, but I will definitely be avoiding this one.

I've been a customer for ten years and love this bank. You can walk in and always find someone to…read morehelp. Great customer service and good rates.

I have been a customer of NCB over 50 years (since 1972) and I've always been impressed with their…read morecourteous, professional service. After I retired in 2008, I went from Capital Hill to the Chevy Chase branch. At CC, I used the drive-up window. Well, one day I needed a deposit slip so I went inside. To my surprise, the teller greeted me by name! That's right, the teller knew my name. No big deal, but it made my day.

Very nice staff here. I'm not a member but a minute after they closed they allowed me to use their…read morerest room and was glad to exchange my bills for change.

I honestly look forward to banking with the trusted source like Eagle Bank. I've honestly had a lot…read moreof trouble with banking before now, but I honestly trust Eagle Bank.

I have been a customer of this credit union for over 20 years and, in my opinion, they're worthy of…read morea 4-star rating. (1) very good savings rates (including for savings accounts, CDs) and for auto loans. Their rates are significantly better than local commercial banks but not as good as internet banks (such as Discover or CapitalOne). (2) competent and friendly customer service, both for loans, as well as for walk-up teller services. (3) good attention to security of my banking accounts. (4) some financial education programs. Areas for improvement include: increasing the functionality of their website, lowering fees of some services (such as international wires), and offering higher savings rates that better compete with internet banks.

I love the lcfcu .. they are a hidden gem within banks and credit unions. I love being a member.read more

They charge fees on employee checking accounts. I closed…read morethis account. My other credit union is awesome. This place sucks.

Terrible service. The associates act like they do not want to interact with customers at all. The…read moreguy who sits at the front desk/podium actively searches for reasons and excuses to turn away customers. One would think that NFCU employees would want to talk to their customers and find ways to deepen their business relationships but no, why should bankers waste time on banking when they can text, chat, and waste time until they finish work. Through the atrocious service they provide, Navy Federal Credit Union makes it abundantly clear that customers do not matter. Indeed, they make customers feel like they are a nuisance.

Nice and clean Cafe! Great Cafe fuel and would love to just get work done in this area. I would not…read morehave normally come if it wasn't for the free drink on Monday, have a good experience. Every single time I go. The drink is really good and the people are very kind!

Today was the second Monday as of recently where the espresso machine has been broken at this…read morelocation. This location needs to work on ensuring the espresso machine is up and running. I have never seen a coffee shop with their espresso machine down so often. Monday's are free coffee day at Capital one Cafe's from Memorial Day to Labor Day so I was able to still get a non espresso based drink for free. The service though is SLOW. They have a lot of Baristas but it still seems to take forever for them to make the drinks. Free is worth a lot, but if I had to pay I would probably go to a local coffee shop before I went here.

I have been using this branch for many years, ever since it opened. It is small enough that when…read more you walk in the door you get a knowing smile; it is so nice to get a personalized experience when dealing with the local face of a huge institution. Of course, there is regular turnover at the teller windows, but then it only takes a couple of visits to establish a new personal relationship. I have also had occasion to inaugurate a couple of new accounts, and the service from the bankers has been consistently knowledgeable and efficient yet personable at the same time

The best customer service I've ever received, hands-down. I…read morehad so many ongoing issues with the bank as a whole (higher-ups fault, not a particular branch), to the point that it was called "the worst Wells Fargo experience...ever." No one was able to help me until I met the wonderful people at this location--huge shoutout to Zhara and Chance, who not only fixed the entire situation, but made me feel valued as a customer the entire time.

Over the years, we have worked with Brian on multiple home mortgages. His expertise saved us a lot…read moreof money and helped us get the loans we needed to eventually buy our dream home. He went way beyond our expectations for service and helpfulness throughout the process. He continues to provide excellent counsel as we have investigated refinancing our mortgage and buying a second home. As others have also said, I cannot recommend him highly enough.

Brian was fantastic to work with throughout the mortgage process. He was responsive, knowledgeable,…read moreand took the time to explain every step clearly, which made a stressful process feel much more manageable. He shopped options, answered questions quickly, and was always transparent about rates, fees, and what to expect. What stood out most was how professional and steady he was from start to finish. I never felt pressured, and I always felt like he had my best interests in mind. If you're looking for a mortgage broker who is sharp, trustworthy, and easy to work with, I would absolutely recommend Brian.