I like Chase Bank. We opened a business account at Chase a few years ago because they are all over…read morethe US and that was important. However, when we moved here we chose Chase for our personal banking as well - primarily because of the great service we received for the business account. We have the Chase app where we can go look at our account at any time. It's easy to get into and easy to navigate. Now, I'm no youngster in banking having banked at a plethora of banks over the last 50 or so years. Chase gets this 5 out of 5 because they are that good.

I have been with U.S. Bank for 30+ years and have always appreciated their help . I want to take…read moretime to thank Chelsea Rasnake for her help today. She is exceptionally kind and helpful and knowledgeable both on the phone and in person . Kudos to her !! !

They would not even let me buy $20 worth of quarters because I didn't bank with them.read more

I got a loan for solar panels through WPCU and I stopped in today to ask a few questions. After…read morewaiting in line for a teller for a few minutes, it was my turn so I approached the teller. She was friendly and knowledgeable. Within a couple more minutes I had all my questions answered and was on my way. Fast friendly service with a loan at an excellent rate. As Arnold said, 'I'll be back!'

Love this place! All the staff is awesome, no-fee checking, great loan rates, and free popcorn!…read more We left our bank 2 years ago and took our commercial checking here and have saved around $200 a month in fees. Highly recommend HTM!!

I love Abbey Credit Union. They have the best customer service and really care. The ladies at the…read moreTroy branch are the best!

Absolutely the BEST CUSTOMER SERVICE I have had at ANY share branch credit union! Stopped in from…read moreout of town and needed cash. Ada was extraordinary in her friendliness, professionalism and speed at answering my questions and helping me! Thank you!

It is a little different that you have to leave a message and have them call you back, but I have…read morefound that the call back is timely (quick) and the person calling back is very knowledgeable. I have had a very good experience with everyone in this branch from the tellers up to client services, and investments. Everyone seems to be an expert and very capable when it comes to my questions. I am so glad I am banking with them, and recommend them highly.

This bank is a 5 star for services etc... but a one star for trying to get a live person to talk…read moreto!!! So annoying to not be able to speak to someone, then having to leave a message for them to call back!!.

My SO opened an account here to keep her artist earnings separate from our accounts that we use for…read moreliving expenses. It was easy, the people are friendly and they take the time to walk you through everything. We deposited a sizable check by going through the drive through and we were in and out in less than 5 minutes. Easy peasy. I'd recommend!

We were looking for a commercial loan in order to get a better rate and expand our current…read morebusiness. I was in Tipp City so I stopped in the GF Branch. (pre-covid19) I sat with Annette to find out what our options were. She was very distracted and bothered by the questions I had. Not sure of herself at all. She never followed through with anything we discussed. Well lucky for me, someone said to try Mutual Federal in Troy. We will be closing on a rather large loan with them. I will move all of our businesses to Mutual Federal.