The best bank with great people the manager Victoria does not miss a beat she help me personally…read morewith my mom who is elderly get her account back on track after she made mistakes because of her memory lost I don't know what I would do without her if you go in to the bank and get to know the employees because it's a small community yellow springs they will make sure your very well taken care of

would give 0 stars if i could. i hate this bank. they never answer the phone, there's always some…read morekind of problem. any time i deposit a check through their app it gets rejected. their weird overseas call center calls me constantly. they actually shut off my card entirely once. they have certain transaction services blocked on my debit card so i can't even use it half the time. also their app is so outdated it barely works and i've overdrafted before because my transfer didn't go through. and i'm pretty sure i've had some money go missing a few times too. i've banked here my whole life and they used to be great. i loved all the people that worked there. and every year it has gotten worse.

We needed Notary Service on a few documents. We selected Richwood Bank as our local bank since…read moremoving to Springfield OH. Learning this service could be provided by employees of Richwood Bank, we stopped on a Friday afternoon. The Employee provided prompt helpful service !! He was a very cheerful young man who was more than willing to take care of all of our needs. I would hope that he gets credit for his help with both my wife as well as my self. Thank YOU !! Marv O.

Richwood bank is not customer service oriented. I have been banking with Home City Federal Savings…read moreBank for over 30 years and never had an issue. I would go into Home City, say this is my goal, and they would figure a way to assist me with obtaining that goal. Richwood purchased Home City in 2019 and I have had a horrible experience since that point. I had a title issue with my home that was financed through Home City. Home City extended my loan out 1 year to allow me to get the issue fixed and try to get refinanced. The people at Home City advised they could continue to extend my loan out for a small fee until I was ready to refinance. Never missed a payment. My Home City loan was due June 1st 2019. My family and I are trying to move into a new house. We were under contract and in order to not pay closing costs we tried to extend the Home City loan out. Richwood did extend it out for 30 days (although they made it sound like it was such an inconvenience). The initial house we tried to get fell through, but now we are under contract again, due to close at the end of August. Richwood will not extend the Home City loan out any further. Thus, I have to pay over 3700 for closing costs to Richwood for a house I will be in for less than 30 more days (it is a $100 fee to extend the loan). Why would Richwood do this to a long time, dependable customer? Maybe it is because I choose not to go with them to finance my new home at a 6% interest rate. That is a worse rate than one of those internet based lending firms that throw money to anyone, which quoted me at 5.35% (the rate I got was 4.3%). Do not agree to a mortgage with Richwood until you have shopped around, you will overpay. I will end this with a quote from another disgruntled Richwood customer, "It is tough to do business with a bank that is stuck in no man's land. They are too big to be little, and too little to be big. That is a dangerous place for a banking institution to be."

Everyone is very friendly and helpful and informative Know what to do and timely manner. I have…read morehad this company for years now. .Couldn't ask for a better insurance company .

I've been with them for years now! They are always available even I reach out.. And that's what I…read morelove. They handle all my business so I don't have to worry about anything! Highly recommend

Very pleased with the way these guys have handled our investments. Communication is is always good…read more Great company!

We made an appointment to meet with Randy to discuss a new prescription…read moreplan. He showed us about the different types of prescriptions. he was very helpful and made a choice on his explanation.

We recently switched our insurance to the Maclean Agency. Melissa and Madison found us great…read morediscounts on insurance and saved us hundreds of dollars. They are so friendly and knowledgeable. I highly recommend their agency for your insurance needs.

Amazing Business!!! Melissa and Madison are wonderful and very reliant!! They go out of their way…read moreto make sure my family and I and comfortable and satisfied!

I love that the staff will call you by your name as soon as you walk in the door my favorite place…read moreto bank!

Great credit union! I highly recommend this branch…read more The credit union offers a large variety of financial and banking products. My wife and I opened a saving account due to the competitive interest bearing on the money we maintain in the account. In addition, Code Credit Union was running a great promotion on loans. We refinance both of our vehicles with outstanding interest rates. As far as customer service, I found this location to exceed my experiences in traditional banks. I was greeted by a teller every time I walk into the door. The staff is polite and helpful. Branch Manger, Angie, was professional and enjoyable to work with while applying for auto refinancing loans. Angie was quick to return phone calls and gave helpful suggestions which met our financial needs. If you are also sick and tired of the large banks with fees and poor customer service, I recommend you try Code Credit Union. I am in the process of transition funds from traditional banks to this credit union due to the friendly service and customer oriented financial products.

A really great credit union. Abbey Credit Union is locally owed credit Unioun. They are always very…read morefriendly and fast.

My 1 star review is because recently my stepdad passed away and because social security deposited…read morehis death benefits into my mom's bank account Abbey credit union froze my mom's bank account and won't let her get his death benefits payment. She even had a letter from social security stating the benefits is to be paid to my mom and still they won't give her access to her account.

Free air station is nice, when it's not broken. Haven't had to use services yet other than a call…read morefor flat tire in town, which took over 1hr30min for someone to come help put on spare. That time wait seems insane considering flat tire was in town. I still holding out hope that at least something makes membership worthwhile but nothing so far.