Keith helped me close on my house after another lender dropped the ball…read more I was in the middle of purchasing a home and was using another lender when I received a call that there was a problem with my mortgage application. I am a veteran and was using my benefits to get a VA loan. The loan officer said that after reviewing my tax returns, they could no longer do the loan. I had asked this loan officer to review my tax returns prior to finding a house because I am self employed and I know that sometimes lenders get picky with self employed people. Well long story short, here it was a few weeks before closing and now suddenly there is a problem with how they are calculating my income! Apparently the loan officer either calculated my income incorrectly or did not know his own bank's rules. My accountant had given me Keith's name previously but I didn't call him at first because I had already applied with the other lender. I called him and explained the situation and I am glad I did. He was able to work up an approval based on the same income paperwork I gave the previous bank, he said it was because he has lenders that do not add their own stricter guidelines on top of the VA rules. They just follow the VA rules as they are written. I was also impressed about how he kept me in the loop as to how things were progressing. He was always available and answered all my questions. We were able to get the appraisal transferred from the other lender and all of the paperwork completed quickly. We ended up closing on time. He helped make a stressful situation less stressful. I would recommend Keith to anyone looking for a mortgage. I recommended one of my friends to call him recently.

I got in touch with Keith after reading an article he had written about first time homebuyers. I…read moreshopped around with banks to check mortgage rates for about a week and the rate he gave me was the lowest. He guided me through the entire mortgage process and ran through the numbers with me on a lot of houses to let me know the payments and the amount I would need for closing. I know I had a lot of questions and probably was kind of nervous about buying my first house but he was always patient and informative. His calm nature made me feel calmer. The whole process went smoothly from start to finish and wouldn't hesitate to use his company for my mortgage again. I told my brother to call Keith to help him buy a house and my brother says he agrees that everything is going well with his home purchase too.

After a failed attempt to get a mortgage with a large nation-wide bank, Jim stepped in and saved…read morethe day. We were trying to buy a second home in Pittsburgh and after six weeks of going through the mortgage application process, our bank of over 30 years told us days before the closing that the property did not qualify as a second home and that they would not consider a mortgage for a condo as an "investment property". We were on contract and were left hanging by our bank. That is where Jim Martin comes in. Our real estate agent suggested we contact Jim and from the start, Jim had a can-do attitude and worked with use to get the loan we needed. We were in constant contact, and Jim was super responsive, even replying to email and text message after normal hours. He made it a point to give us rates daily as we were working to lock in a rate and pretty much held our hand throughout the process. It was a much better experience than what we received from our own bank and our only regret is that we wasted time with our bank and didn't go to Jim first. You will not be sorry with Jim as your mortgage loan officer.

Jim's knowledge and availability were key to making our home purchase a reality. I do not know how…read morewe could have gotten through the process without his aid. He was always there to answer our many questions and keep the process moving forward to its successful close. I highly recommend Jim.

Professional Mortgage Corporation is excellent! Jim and his staff have secured loans for me in 4…read moreseparate situations and the terms are always great, even over the last 4 years when no banks were lending. 1 loan was for my personal home and three were for investment properties. I would take out a mortgage without them.

I had a very good expereince with Professional Mortgage when I re-financed. They were quick to…read morerespond to my questions and clearly outlined the process at the beginning. I would recommend Professional Mortgage for your mortgage needs.

If you're looking for a realtor that is knowledgeable and savvy without ever being pushy, who is…read moregenuinely kind without being fake, and someone who is a delight to be around but also is so organized and on top of things- Bobby West is that realtor! After a few months of working with Bobby, my husband & I have just closed on our first house in Pittsburgh (after relocating from out of state) and this experience has been infinitely easier with Bobby in our corner. He has great recommendations, I trust his opinions and he has a network of reliable contacts to share that have so far proven to be just as amazing as he is (financials, contractors, etc). The house that we ended up purchasing was one that we visited just before the open house was ending; this house that "might work" if we saw it in person ended up being exactly what we were looking for. The house was just listed and already had 3 offers on it, so my husband called Bobby at 5p on a Sunday to ask if it might be possible to submit our best offer before the 7p deadline that day. Bobby worked with our financial contact (who was also amazing, and who he recommended) to get the offer paperwork to us immediately and because of their fast teamwork, we were able to get the house that we really wanted on such short notice! It's also worth mentioning that we went to several open houses over the past few months, and all of the hosting realtors knew who Bobby was and they all had nothing but the best things to say about him. Bobby is a true asset to the community and everything he does is with the best of intentions. Also, since home buying is (often) an emotional and stressful internal experience, it helps to work with someone who has a calming and empathetic approach to their relations. This was something I immediately noticed when I met Bobby, and for such a large and costly decision taking place (this is true for anxious people especially), this reassuring demeanor really helps you to feel supported during the entire home buying process. These are just some of the reasons that I would recommend Bobby to anyone who is looking for a realtor. He is just the best!

We worked with Scott Boni out of the Bobby West team and it was a fantastic experience. We will…read moredefinitely be recommending Scott and Bobby to anyone else looking to buy a home. Scott guided us through he whole process was very patient with us and explained everything without over explaining. He helped us at every step of the way was always quick to reply and easy to contact and kept us informed. Scott also had great contacts through him he helped us pick a quality mortgage broker, home inspector and everything else we needed for the process. Scott was also extremely knowledgeable about the houses we toured and was able to point out things I never would have noticed or known to ask about. He was able to adapt as we figured out what kind of houses we were actually interested in and guide us to more like what we wanted. We toured a lot of houses and made two offers in our Journey and Scott was reassuring communicative and effective the entire way. Every weekend he would set us up to tour homes with an itinerary and a plan also including and getting us information on homes we found ourselves that we liked. Scott was a great Value as a realtor but more importantly to me he was just a very good person. I felt like i could trust him to actually have mine and my Wife's interests at heart. I never felt pressured by him and the man knew how to make us feel comfortable in the strange situation. He was easy to talk to without it ever feeling awkward or like an obligation even on our 10th or 12th house toured. He was fun to talk to while keeping us on track through all the tours and making good use of our time. He helped us weigh the pros and cons of the places we visited and helped us understand everything through his knowledge and experience. I'd highly recommend this group and Scott in particular if you are in the process of buying a house.

BJC consulting Utah dba dealpromo site has Deceptive solicitation of business from BJC consulting…read moreoffering me to do survey for a free flash light. i was requested to pay for the shipping charges. The mailed me two flash lights and charged me for two postage charges. A couple of weeks later they charged my account for $94.94 for the cost of the flash lights. This was done without authorization. I contacted their customer service at 855-915-1049 and they claimed that flash lights were sent for a trial and that since i kept the flash lights passed two weeks I am obligated to pay for it. I offered to return the flash lights back to them and it was declined and refused to return my money. Their email solicitation was deceptive and I need my money to my account.BJC

Constantly changing online banking without warnings or notifications. Will not allow VPN use…read more Forced to use Google only. Good bye.

This is Not this Citizens bank but to all citizens bank. After spending six years and two…read moredeployment I have it up to here with this bank. After how this bank treated me on online is horrible and now helping me when I call. With an wait time of 20 minutes. I tried for three weeks to setup an account with a outside bank and after I email all the information to them three times. This bank is still not helping me. I recommend switching banks or not using this bank at all.