1. PNC Bank

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    Orlando, FL

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    VP Mortgage Group

    VP Mortgage Group

    (1 review)

    Horizons West / West Orlando

    As first time home buyers, we were very fortunate to have Denise and the team at VP Mortgage Group…read morehelp us along the way - making the process as painless as possible. The team was very responsive to questions and inquiries, and the answers were always clear and concise. Denise managed to get us a lower interest rate on our mortgage than we had expected by shopping the market for rates, which is one of the big advantages of using a mortgage brokerage compared to banks. After we closed on the house, Denise was just as responsive in helping with some additional questions we had. I would definitely recommend VP Mortgage Group for those looking to purchase a home and am very appreciative that we had their help.

    From the owner: VP Mortgage Group is your premier mortgage broker located in Orlando, Florida. We are a Mortgage…read moreBrokerage which give us an advantage over banks in not only providing the best rates, but also in helping you to choose the best product for you and your personal credit profile. We are your personal shopper for mortgages! That one decision can save you thousands of dollars over the life of the loan. Established in 2003, we continue to pride ourselves on not only offering some of the lowest rates nationwide but excellent client care. Whether you have excellent credit or have "challenged credit" we can assist you in reaching your goals. Responsive, experienced and efficient we make the loan process simple, straightforward and fast for borrowers seeking a mortgage in the state of Florida. Whether you are first time home buyer, purchasing your dream home, refinancing an outstanding loan, or consolidating debt, VP Mortgage can help you take that first step toward a financial solution.

    Regions Bank

    Regions Bank

    (4 reviews)

    Dr. Phillips, Horizons West / West Orlando

    Staff is not trained. I came to this branch to deposit a Savings Bond. First I was told they…read morecould not be deposited but must be cashed- that was fine, I would simply deposit in my Regions account once cashed. Then, 20+ minutes later, I was told to work with a different teller. This teller told me that I could not deposit my Savings Bond because it had my maiden name on it. My first name has not changed and neither has my social security number that is printed on the bond and would match the number on my Regions account. When I asked to speak to a manager, as I have deposited multiple bonds in the past at Regions, they said they couldn't but then gave me the manager's business card. After leaving the branch, I called the number, and the same teller answered. I asked if I could leave a recorded voicemail for the manager and she said no but she would hand write a note. I would not recommend this branch if you need service outside of an ATM deposit or withdrawal.

    The absolute worst experience of being a African American business owner. I visited the regions…read morebank located at 5084 dr. Phillips blvd, Orlando, Fla 32819. I went inside because normally I'm in the drive threw. I needed to do a withdrawal from my business account. I approached the front counter and was greeted by a teller whom name was BiBi I handed her my driver license and my business bank card and informed her I'd like to make a withdrawal, she stated you don't normally come to this branch ( eyebrow raised, because I have no idea why she thought that ) I replied yes I actually do I'm normally in the drive threw. She then says we'll can you remove your mask so I can see whom I'm speaking to, eyebrow really raised now mind you she has my driver license and my bank card in her hand. I refused because Covid is on a all time rise and I tried explaining that to her and asked if she could ask my a security question or something because at this point I feel very violated and discriminated against. She replied it's for your safety, I then asked is there a alert or something on my account for it to be for my safety? Her manager Eric Higgins made it even worst, he said it's for your own safety and if you feel discriminated against I'm glad you feel that way! Wow I said excuse me he then repeated himself and said I'm glad you feel discriminated against,, I'm standing there in disbelief with my mouth wide open. This man is in a wheel chair, I said to him you saying that your glad I feel discriminated against would be like me saying to you, I'm glad your in a wheel chair., He then said I'm closing your account I then asked on what grounds and he said and I quote because I can, I received a letter from his office Jan 12th 2022 tiled notice of account closure service termination. I feel so violated that here we are in 2022 and their are still people in this world who thinks their above others because they hold certain positions. I'm speaking for myself as well as to any African American that has experience this type of behavior from a manger at a bank or any other institution that throws their weight around just to cause another person hardship, as our ancestors experience great oppression. There's absolutely no reason for Eric Higgins to close my account but yet as he stated because he can my accounts are due to be closed. Although I've made a complaint the day of the incident I have not heard back from anyone from regions. Consider this a warning allowing people to know just how regions bank at 5084 dr. Phillips blvd. Orlando, Fla 32819 handles their African American people. Because I don't believe if my skin was another color I would be getting this kind of treatment. People please be aware and stay away!Ive contacted regions bank yet still no response!

    PNC Bank - mortgagebrokers - Updated October 2026

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