One of the best banks in the area! Absolutely wonderful customer service, great rates and awesome…read morepromotions!

I am writing this review for CCCU as a whole, not specific to this location…read more I've been with CCCU since 2007. For the most part I am happy. However, sometimes things fall through the cracks when it comes to manual manipulations to your account. There have been a few occasions when I have been told that a change would take effect on my account on XXX day, when in fact they took effect days past that day. The staff there is very friendly and helpful.

I have had the good fortune to come across your representative Chelsea at the Farmington and Five…read moreMile location she helped me out and was patient and understanding with me. I am hearing impaired and she had to write me a extreme amounts of notes to make sure I understood. I am very thankful for her help today. Just wanted to commend her and hope Community Choice acknowledge her as an good employee. My rating is for the good service I received from Chelsea. I have had up and downs with Community Choice, but this locations is great. My normal location near my home is in Redford on Five Mile. They only have a couple of good employees I have had a good rapport with. That location is not so good anymore. I have been a member for over 20 years.

worst credit union. After motor city closed they auto sent me to them. I hate it. I've been with…read morethem for years and someone had to finance my car. I couldn't get a loan after all those years and that's crazy. I will be leaving soon as I have an off day to do business somewhere else.

This is one of those types of businesses that everyone uses and normally does not think about as…read moresome place that you would ever review. I frequent this location quite often as its the closest CU atm for me to go. Lets see where to begin... I love that they don't close till after 7pm M- F and I love that that are open till 2pm on Saturdays. I love that even when they are busy busy on the 1st of the month and on Fridays, they still have 3-4 competent and friendly tellers. There are some things I don't like... but I tend to forget this is a Service Center and not a Regular Credit Union. Oh what else... hmm well I like that the ATM is located indoors and you can Lock the door to feel safer. However I loathe when smokers go inside the ATM area. Because there's no way to avoid the lingering odor. I wish CUFSC would run a fan in there in summer to suck out the heat and circulate the air.

I love this location! The service is great and the workers are very friendly! Standard Chase…read morebank, however this location also caters to the local Chinese residents. They also have a Korean speaking employee as well. Traffic to and out of the location is tricky... parking lot is some what limited though, however Busch's has tons of parking lot :)

Chase back is a good bank. They have many different types of credit cards to meet your specific…read moreneeds. The customer services are depending upon who you work with.

I walked in to check out the banking offers and possibilities. This sounds like a great place!…read moreStaff was courteous and friendly, very informative. they have really good low price loan programs (car, personal, "quick cash" $500 for refundable deposit $50!). $25-50 REFER A FRIEND BONUS! CREDIT UNIONS ROCK! Also balance transfer from high rate Visas or Mastercards to much lower rates. Immediate debit card & separate ATM card. I will likely start an account w. direct deposit. It requires a minimum $500 avg. balance/mo. or min. $500 direct deposit/mo. to keep accounts active. Easy!

Friendly and welcoming. Excellent service. Always go the extra mile. All the advantages of a credit…read moreunion. Here, you are not a customer or a client, but a member. Cooperative network extends the footprint nationally. All the latest technical features and internet functionality. App is easy to use.

I was so excited when this location got the new envelope free ATM machine!! You don't have to waste…read moretime filling out your envelope, just slip your cash or check directly into the machine! Also, the lobby is always clean and the tellers are very nice.

The tellers at this branch are very helpful, knowledgeable and accommodating when it comes to…read moreappointments. Everyone is nice. They are small town friendly when it comes to customer service. The brach is convenient and clean. I make it a point to go in often just to let them know we need and appreciate them. They are always offering appropriate advice and services that meet my needs.

I don't usually go into the bank, but I did that day because I'd left my debit card at home. I've…read moregot to say that everyone was so friendly and I was greeted as soon as I entered the building. The young lady who assisted me was prompt and there was no line to wait in. I was in and out and the service was top notch. Thank you, Chase Bank!

When I started my personal account at the Livonia branch many years ago they were friendly got to…read moreknow you and service was great. I started a new business account there 4 years ago and the guy that worked with me was professional and got to know me and helped me with all my business needs. The other guy was completely useless and if my guy wasn't there this other guy always screwed things up. My guy left this branch and went to another branch and the bankers there took little interest in me or my business, so I stopped going there for help or when I needed assistance with the plan to move to another bank. Since then, the branch manager changed, and I have little to know good experiences at this bank anymore. It has become really phony and absurd. The tellers behind the window stop what they are doing and loudly say hello, or hello welcome to chase to you when you walk in while helping the person at the window. It feels fake and phony like they really don't mean it but have to say it. I went into the branch today to deposit a check and my customer got the first two words in my business right but instead of repairs wrote improvement. This same customer has written me checks from the same checking account about 15 times over the two years and three in last 6 months. The last check the customer did the same thing, and the teller deposited the check. This time they said the third word in my name is wrong and wont deposit it. The supervisor wouldn't allow it either. If they listened to me and looked at my account, they would have seen exactly what I was talking about and that there are numerous checks for various amounts made out to me from the same person and checking account so it's not like there is no precedent. I explained my client just left to go on vacation for 10 days and that didn't matter. I asked if client crossed it out and initialed it if they would deposit it and before I could finish saying I would race to the airport to get them to do so and the reason for initial is they wouldn't have their check book to write a new check.....instead she interrupted me and said, "I thought you said they were on vacation?" then said no, because you just told me they left for vacation you will write it in..... This is ridiculous, this would never have happened with the previous manager or my banker that moved to another branch. If I am depositing a check illegally into a chase bank account, the author would put a stop payment and chase would take the money out of my account. it's not like i was getting cash and walking out. This is the type of stupidity that makes a business or in this case a bank lose customers. I have my retirement account there, my personal accounts, my wife, both my kids at this branch i I have had several other stupid issues with this branch since the manager vanessa left. I do not recommend anyone use this bank in its current management. I will be pulling out my retirement, business, personal, and family accounts and going to another bank.