Our experience of Southern Bank has been exceptionally great. We initially approached them for a…read morenon conventional loan request and they were receptive and amiable to working a solution. Take that to a "big corporate" bank and they cannot think outside the "corporate box". Hats off to Southern for their approach and willingness to provide a service to us, the customer! A second experience was equally received with open thinking and once again Southern Bank came through on a non conventional real estate funding transaction. Want service and support from locals who care - come to Southern Bank. More than happy.

From the owner: Southern Bank is a banking and financial services corporation, with its headquarters in Mount…read moreOlive, North Carolina. The bank was founded in 1901 and has locations throughout North Carolina and Virginia.

Beyond pissed!!! worst service ever. Went in to open an account the lady was incredibly rude…read more Worst service i've ever had. She was trying everything she could not to help me open it. Saying I needed other paperwork which I clearly didn't bc I had all I needed. Ugh!!

Like most of the NC SECU branches I have been to, this location was a pleasure to visit. It's a…read morenewer building from what I can tell, very open and light. They have two drive through teller windows and one drive through ATM lane. They have one of the automatic coin counting machines (member use only) that doesn't charge a fee for turning in your coins. One of the best things I like about NC SECU, it's the little things like this that count. Staff was helpful. I visited midday so it wasn't super busy. At this branch I just turned in coins and made a deposit so I can't comment on any other services. No ATM inside so if you're just here to use the machine then head for the drive through.

If I could give zero stars I would. Kathy Nesbitt has no idea what customer service is. I've never…read morereceived such horrible service from a mortgage banker in my life. I've got an 850 score and have multiple mortgages for investment properties so you'd think WF would want to please me as a customer. The entire process was a nightmare. The errors in the paperwork were endless. The inaccuracies too numerous to mention. The lack of responses to voice messages, emails, and text messages were shocking. And then to cover themselves they enter dates and info that are not factual. It's truly appalling. If you need a mortgage DO NOT go to this WF branch as you'll regret it and will just be abused. I can't even begin to imagine how she would treat a novice going through this process. I filed a complaint with WF and got a pathetic form letter saying that they had done everything right. They truly deserve all the problems and fines.

I am pretty referring to a branch of First Bank in Irvine. I only had an experience by way of being…read morethe recipient of a payment from somebody with First Bank. It was a transfer that supposed to be done has taken 2 1/2 days and still not here and they won't give me any straight answers. The people I talk to did not communicate very well were hearing aids and I still have a hard time hearing, and I couldn't grasp overall what they were saying because of the nuances in the speech. I asked to be able to talk to who speaks English as a first language. The person I was talking to I think she thought that I was threatening her position at the bank and refused, she said we all speak English as the first language as the United States not long after that she hung up. I can't help wonder if this is another Wells Fargo it the reviews for this bank in my area of California are not near five stars.. It reminds me of Wells Fargo and how they got into designation of being "toxic Bank culture" until that designation expired two years later.

The red color on their so-called bank sign should have served as a warning. This has been the worst…read morebanking experience throughout my 30+ years in business. Their practices appear to be highly unethical and discriminatory. It is advisable to exercise caution when considering this so called "locals bank". I feel sympathy for their frontline staff and any individuals who may be misled into banking with them. Watch your money very carefully if you make the mistake of banking at this "So Called Bank". They give books and snacks away to lure people into their bank, just like bait.