I have continually received solicitations in the mail from this terrible bank which is trying to garner new customers/business. I have called several times and have requested that they stop sending me mail bc it is literally a WASTE of paper and ink and time. I was just on the phone with a representative who refused to let me talk to his supervisor even though I asked 8 times to speak with a supervisor. He kept giving me the run around. I asked him, is this how you treat prospective customers by ignoring their simple request? I asked if he understood my simple request and he said he did, so I asked him if he was going to continue to ignore me. He said please hold while I get a supervisor. I waited 19 minutes on hold and the same rep came back on the phone (again, not a supervisor to whom I requested to speak) - so again, he ignored my simple request yet again. I called to have my name and address removed from their mailing list (which is the simplest request from a prospective customer), and the representative STILL wouldn't do it. Please never use such a crummy, scammy bank like PNC. They will likely steal your money unbeknownst to you like Wells Fargo and Chase bank both stole from their customers and are unbelievably still operating as banks to this day. Choose a Credit Union!! This bank is absolutely abysmal! read more
