I could not find a Yelp for the Longwood location @ 1859 West State Road 434, Longwood, Fl 32765; so I will input here.
This was one of the worst customer experiences I have had in a while. Also, this is why I would always recommend a credit union over a bank. The story (short version) is that Kay Jewler's cut me a refund check with PNC Bank listed on the check. I went to cash the check at the Longwood location listed above (my credit union is in Melbourne); and their response is that it would be a $10 checking fee since I am not a member. They wanted to short me $10 off of my refund, simply for returning and item and trying to cash a check. The teller was pleasant, the manger (N.G. or N.D.- her email last name is not the same listed on the card she gave me) was not. Not approchable, not concerned. She wanted her $10 and that was it. I was the only customer in the bank, and still they seemed to be too busy and just wanted to rush me out the store. I would be very surprised to hear of anyone with a positive review for this location. Invest elsewhere. read more