1. PNC Bank

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Lexington, KY

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Personal banking

Investment management

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7 months ago

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Brad Hacker, Benchmark Mortgage - Meet the Hacker Team!

Brad Hacker, Benchmark Mortgage

(10 reviews)

Brad is my go-to lender for life! I used him when I purchased my first home when I was in my early…read more20's and he most recently helped me make an informed purchase of an investment property. Brad brings much more value to the transaction and purchasing process than a general lender. Brad is experienced and educated in financial PLANNING and advises his clients and helps them set a game plan, not only for making a wise purchase, but also planning for a secure financial future. He helps analyses not only budget, but also spending behavior! Although I was already pre-qualified, I was able to make additional financial adjustments per Brad's recommendations that helped me lower my final interest rate on my loan, helping me to save THOUSANDS of dollars! Brad is the best and always HIGHLY recommended!

We were satisfied customers of Benchmark Mortgage for years. We recently started another…read moreapplication to purchase a condo with Melissa and things were progressing. Suddenly we received an email from Brad Hacker saying that Melissa was no longer handling our account. I replied asking if she had left the company and received a curt very short reply saying yes. There was no attempt to reach out to us to see if we needed anything or to get to know us and our situation. A week or two went past and I wrote a note saying that we wanted to have a conversation. FIVE DAYS LATER we got a note asking when we wanted to talk. At this point we decided to move on. The communications we received were unprofessional and very casual. Done!

PNC Bank - mortgagebrokers - Updated October 2026

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